IHOP

Terrible service. I placed a carryout order. I was told by toneka to be there in 15 minutes. I got there in 15 and waited an additional 30 minutes to get my food on a pick up order. When I told toneka that she should have told me 45 minutes for pick up she raised her voice to me then quickly turned her back and walked away. Such a rude and unprofessional person should not be working with the public. When food got home toast and hash browns were burnt. Over easy eggs had hard yolks and pancakes were ice cold. I used to go here 1 to 2 times a week. But will never return.

The area is very busy so certain hours will result in long wait times. The customer service is great based on the few times we visited and the food service was always satisfactory.

The food was great. We were seated and served in a timely manner. Our server was Mackenzi and she was super friendly and polite. She also came back several times to check up on us through out our meal and refill drinks! We would definitely revisit this location.

excellent service
great staff. the steaks are always juicy and full of flavor staff is always attentive

Came here last night for a midnight meal with the hub. The food was as expected, that’s why we came. The waitress Gabby was so lovely, sweetest waitress I’ve had in a very long time. The place was clean, not too crowded. The cook did mess up our food by forgetting an added on ingredient, but it was made again quickly. Other than that, it was a relaxing time with good breakfast food.

Not quite sure why this place has such bad reviews.
It’s an ihop people. Lower your expectations.
My food was fine, and the employees were friendly.
Who expects a 5 star dining experience at ihop? Get a grip.

Last night my family of 8 came in to ihop. Our server Robin was awsome she was very attentive to our needs refills without asking, we were not rush we playex our heads up game and enjoyed our evening. Our server was doing everything to make or visit fun. cashing us out at our table was a plus we like this place and will be back… food took a little long Robin informed us in yhe begining that there were cooks training, so understood. great service, good food good friends…

The server forgot us and when we did get our food it was cold her name is robin t 2005 I will never go back to this ihop.

My family had brunch here the other day. IHOP has always had great service us and always considerate of the kids. The food was served to us In a fair amount of time and was delicious!

I’ve been here on a few occassions with friends on all times. We would be seated quickly, usually away from other customers. The waitress wouldn’t need to write down what we wanted to drink, which I thought was pretty cool at the time. The food comes out together and it’s nice and hot. The food is not absolutely amazing, but the sizes that the food comes in are worth the value. A great place to hang out with friends and the atmosphere is great.

Not bad, not very many people here for lunch. Had the petty melt I’ve had better and I’ve some that were crap.

My wife found not one string of hair but two! (two different plates of food) The nice waitress reported it to the manager. And this was the respond… and I quote; that’s normal for «HAIR» to be in the air, it’s all over Las Vegas!!! I said oh really! {My meal was fine} She tried to bring other small «make up» dishes but that took the cake for my wife. In the end she said; I’ll pay for your wife’s meal. (that she never ate) This place needs an INSPECTION” soon!!!
service 3 & ½ stars
management skills ½ star
sanitary plate of food –5
WHAT A SAD EXPERIENCE! Note to the owners… for my family and I to patronize your restaurant again (driving west, past «ihop» to eat at Denny’s) PLEASE investigate and have a team to preform a general cleaning!!!
after that send a few shoppers in (not on the weekends «it’s just to busy» or high peek time) to get a natural feeling for your establishment. Thank you

Loved my strawberry crepes yesterday, and waitress was very nice and helpful, nice to have a late night breakfast option rather than Dennys. Will be back for more

For about 6 years I would frequent this particular ihop. Its closest to my parties homes thus convenient. The last time I went we where seated quickly and all was normal until our waitress told us the manager had left 2 hours ago and no one had heard from him, she also said it was confusing since this was her first day. Confusing but decided to just be patient. Got out food in a tomimely manner and began eating, food was a bit over done on my half then my friend picks up her Burger takes a few bites only to then notice a bug on her plate. It would have not been so bad if we hadn’t noticed the bug had been cooled with her food. Haven’t gone back to that particular ihop since I’ll deal with a longer drive for cleaner service.

The food was really good as always our waiter was very genuine and friendly; his name was Donald. But however, there were some flaws, our waiter made too many orange juices and charged us for it! You just don’t do that. Next one of the cheese melts wasn’t melted all the way and lastly the iced tea was kind of bad, overall this restaurant is very slow it took them approximately an hour to sit us down because the hostess does not know how to accommodate the tables.

Been coming here since we move to north side of town! 2 years ago food portion was normal then lately like today I come in with family as always the good portion getting worst for instant the hash brown usually is well per portion but today very thin and a layer it is like we only get the burn pet on top!!! Then asked for a little bit extra strawberry for our French toast server said I have to charge u! Why can the food just be consistence!!! Thinking to move our IHOP location to different store!!! Sad but it is what it is service goes down and food getting smaller portion but price is higher then it is time to go!!!

This location is ALWAYS crowded and customer service is
one goes out of their way to make your visit great! The food was just okay… I mean it’s a IHOP… how great can the food be. Well I’ve had better from IHOP. My hash brown tasted days old and it’s not the cleanest location. Won’t be back! I’ll just go to the grocery store and make my own breakfast :-)

I don’t expect a lot from IHOP, just decent food, an attentive server, and decent coffee. In all fairness, the food was not awful. The eggs I ordered were prepared the way I ordered them, and the items that we ordered were correct. Aside from the burnt coffee, the food was fine. Nothing to be excited about, but nothing horrifying.
The service on the other hand was deplorable. we arrived before 7am, and there was on person in front of us in line. The restaurant was visibly almost empty, yet there was nobody to seat us, although I could see people milling around inside the restaurant. Eventually one of them came and asked if we’d been seated. Seriously, if we had been seated would all of us had still been standing by the front door? When we stated that we had not, we were told that someone would be with us in a minute, and she walked away.
Eventually we were seated, given coffee and menus, and the waitress disappeared… poof. After waiting several minutes, she reappeared to take our orders, and was again gone until the food came out. While we were waiting however, we did see the person that told us that someone would be with us in a minute a the door… she was a server also, but apparently could not be bothered to seat us.
After we finished our food, we again had to wait, as the waitress was nowhere to be found, just to ask for the check. When the check was finally brought to our table, you guessed it, more waiting. Between waiting to be seated, and waiting to pay, more time was spend waiting than actually eating the meal. So, although the food was palatable, the service level was completely unacceptable.

I come here because of the coffee and service. But for some reason the service getting slower everyday. The price is pretty reasonable and my boyfriend loves the unlimited pancakes.
It’s best to come here midnight. It’s not crowded and service is quick. Thank goodness they’re open 24hrs… lol… and they have 55+ so I will definitely bring my 55+ friends and relatives at IHOP. Can’t go wrong with that price.
So long story short. This place is good when your hungry and in the budget. Don’t forget the delicious coffee.

Stopped by this IHOP before heading out of Vegas. They usually do things fairly ok, pretty similar to every other branch.
Service was a bit slow at this location and cleanliness was lacking. Probably wouldn’t visit this location again.