J & C Import Car Care

Look, the worst thing in the world besides finding a new barber is finding an Honest and reliable mechanic. Paul and his crew will alleviate those fears on your first visit!
Super friendly, knowledgeable and efficient, they get the work done quickly and at a fair price and they’ll quickly take care of anything that may come back around, like a stubborn warning light, and get you back on the road.
They don’t do everything, like transmissions, but also recommend highly qualified people that are similar to their quality so you can be sure they’ll take care of you as well.
These guys are great, check them out of you need a new mechanical crew.

I have been in the North Hollywood area for just 1 year and haven’t found a good and honest mechanic. The guys here are awesome. They are friendly and very helpful. Asked about my concerns, explained in detail what was wrong with my car and very honest too. They got my car out in a timely manner. They are now my new mechanics. Please go them as you will not regret it.

My car didn’t pass the Smog Check (2008 Acura TL) due to a failed computer panel and a few other minor things. My normal mechanic didn’t have the detailed diagnostic machines that an Acura repair specialist might have, so he suggested that I go to one. After finding J & C via Unilocal (and reading the reviews), I gave it a try.
I work Monday through Friday from 9am-​6pm so it’s hard for me to take my car in during that time. Luckily, J & C is open on Saturdays. I took my car in at 7:15 am and there were already two other people dropping off their car. I explained to Paul the codes that were given to me by the Smog Check station and he looked at it and said, «it looks like there are four fault codes, but they are related. Looking at about 2 issues. I can’t do it immediately, but would you be able to drop your car with me?» I did and he told me that he will call me by noon at the latest to figure out what the plan of attack will be.
I got the call at 9:45 am with the diagnostic. He explained what he would need to fix in order to repair the car along with the prices. The part that puts him over the edge as being 5-​stars in my book is that he said, «if this were my car, I’d try doing these fixes first. If they don’t work, then it may be a bigger issue and that means replacing the intake and that would cost about $ 800. Let’s try this first and I think it will do the trick.» That reassurance from him that we had options (and that he was honest and not trying to take me for a ride) is why I would 100% go back to J & C.
I got the call that the car was ready for pickup. He said, «okay, you can’t just go directly to the smog check station to get it to pass, you have to drive it about 50 – 75 miles and then do it. If the light comes on again, then just bring it back and we’ll diagnose it again, no charge. .. but I think with the fixes we did, it should be good.» That belief in their own work is what would keep me coming back. I feel like if something WERE to come up, Paul and his crew would take care of it. Good news is that I passed the smog check!
Just two logistic notes to anyone taking their car here: 1). Go early!!! 2). The dropoff is not on Lankershim, but it’s in the alley BEHIND it (only accessible from Emelita just to the North of the building).

After having a less than stellar experience at another mechanic I was referred to this place and thank God! Paul is amazing and HONEST! They fixed my power steering for a fraction of the price of the last guy. I totally forgot to mention that my check engine light had come on because of the power steering and when I stopped by without calling they quickly reset it for me!
Truly nice and good people. You are crazy if you go elsewhere.

Honda specialists and very trustworthy. Since moving to Los Angeles 4 years ago, this is the only shop I trust and have brought my Honda vehicles to. No lying, additional sales/​parts pitch, and even the diagnosis is free. Paul is a good guy who is very knowledgeable about Honda motors (I can vouch for k series engines) stock to aftermarket. 3 Honda dealerships in LA county claimed I needed my engine gasket cover replaced due to an oil leak while asking $ 3k for the service. I then brought my civic si here for them to confirm and the verdict: no leak and gasket cover didn’t need to be replaced. I would recommend any Honda/​Acura owner to have their vehicle serviced here.

If you live anywhere near North Hollywood, come here to get your car serviced. They are honest and reliable and genuinely nice people. They wouldn’t let me pay them for a minor repair they made to my car today. I’ll be back.

I’ve been to J & C Import Car car several times now since purchasing my Nissan Murano SUV and have nothing but excellent things to report. Very friendly, very professional and very helpful, but most importantly an honest shop who does good work. My only upset is that he couldn’t work on my sons BMW because they don’t repair those cars.
As a woman who knows little about cars, I scoured the internet for a mechanic that had good reviews and that I felt I could trust with my car and my wallet. In the past I’ve had work done on other cars and ended up having several bad experiences which not only were annoying and time consuming, but also very expensive. At one garage (who is now closed, thankfully) I ended up taking my car there three times for the same repair and then continued to have a leak that never got handled and then the garage suddenly closed shop. This was after I paid over $ 1500.
Recently I was taking a holiday road trip and wanted to ensure I was ready for the trip. My car was making a funny noise and it was long overdue for a maintenance check including a check engine light on. J & C handled everything very efficiently and told me which repairs were important to handle before going on a road trip and which repair could wait. They did a full inspection and even recommended I get some rear tires before the trip even though they do not sell them. The mechanic also took the time to explain about checking the oil on the trip and how to do this with my car, (which does not give an accurate read unless the engine is cold and on a level surface.)
It’s not only that I trust them, but I also appreciate the tips and great service. Right after taking my car in recently, I spoke to a fellow photographer who also uses the same mechanic. He had nothing but praise and kind comments about J & C and told me how happy he was to have an honest and wonderful mechanic. I couldn’t agree more!

I would give 6 stars if I could!
They’re that good. The guys at J&C Car Care are honest, professional and have your best interest in mind.
On Tuesday I brought my clunker in for repairs and after a thorough inspection they told me that I would be throwing good money after bad trying to fix this thing. They did not try to sell me, and only recommended the best course of action.
I followed their advice and went out and got another used vehicle, which was «inspected» by a dealership, pre purchase. The dealership failed to catch the fact that it had a loose spark plug which began making noises a 100 miles after I brought it home. I brought it back to J&C to have their opinion on it. 10 minutes later, they called me back and told me that it was a minor issue, that they tightened the loose part and didn’t even charge me for wasting their time! I’m in awe! If this was any other shop, they would have sold me 2 hours of labor and 6 new plugs (if not a valve job).
Prior to J&C I approached every mechanic shop with the understanding that I am about to get robbed. Now, I can go to J&C with confidence knowing that they will address the problem with care and competence, trying to help me, and not sell me. I will be back here every time my car is acting up.
Thank you, J&C Car Care! You have a loyal customer in me.

Scrap everything you have ever come to expect from a mechanic. Wipe the board clean of all preconceived notions and stereotypes… this place is different.
Polite, attentive, friendly and easy to talk to. Paul and the guys at J & C really know how to make you feel comfortable getting auto work done.
Called-​in and they took me in same-​day for an oil change ($ 33)! Whole process took about 45 mins from the moment I arrived to the time I left.
Very satisfied with the friendly service! Will be back!

I fucking hate repair shops, dude. You have to take off work or catch a ride, you’re afraid you’re getting ripped off, and sometimes the people talk to you like you’re the village idiot. And yet, I am mechanically inclined. I can read manuals, I can follow directions, and I can use tools. I know how to fix shit, and if I don’t, I can usually find the answer.
But the thing is, I have also taken a few economic classes and know there’s an opportunity cost for everything. I would rather pay someone to fix my shit than to sit there for a few hours tinkering with it myself. And then if something goes wrong, like it usually does when doing a DIY project, it can snowball into a massive headache. In short, let a mechanic do his job and I’ll do mine — I got better things to do.
So I’ve been to a couple repair shops in the city and J&C Import is by far my favorite. They have fair rates and they do good work. Can’t beat that. And if you have an older vehicle like I do, they’ll explain what repairs you should do next and a rough timeline, all without the added sales pressure — just a simple, «Hey, your radiator is starting to get hairline cracks in it. Nothing serious, but you might want to think about replacing it soon. Think it over. Maybe next time you come in.»
I recommend them. Going here for me is now a little more difficult since I’ve moved out of the valley, but at least I can spread the word. I think they deserve it, and I know how frustrating it can be to find a good repair shop.

This place is great. My 2003 Lexus broke down over the weekend, and Paul got me in first thing the next day and was able to diagnosis the problem instantly. Ended up needing a new battery and an Idle Air Control Valve cleaning, and now my car runs better than it did before (fingers crossed it stays this way). Very reasonable prices too — saved a couple hundred bucks as opposed to going to the Lexus dealer. Got my car back the same day — very seamless process.
Highly recommend Paul and his team!

An auto shop who does great quality work and gives honest service. J&C is by far the best shop I’ve done business with. I’ve only taken my car a few times but they have treated me like I’ve been coming here for years. They take care of the cars like they do their own. Would definitely come back for all my automotive needs.

This is my second review for J&C. If I could give them 6 stars I would. Paul and these guys are amazing. They are the most honest and understanding mechanics and people you’re going to find. I won’t take my car anywhere else.

I cannot speak highly enough about J&C import car care. I Brought my 64 ½ mustang in for a complete rebuild on the motor and I got to say the service was top-​notch plus they did a lot of extra things to my car free of charge I did not ask for. So thanks Paul and all the great mechanics that worked on my car you guys are greatly appreciated.

First time going to J&C and it was easily my best experience with a mechanic in Los Angeles. Paul is great and I won’t be taking my car anywhere else.

J&C recently contacted me after seeing my last (negative) review about their business and basically said «what can we do to make you happy?» I took my car back in and they really took the time and attention to rectify the problem I had. Truly, they made me feel like a world class customer. Paul, the owner, really made me feel like my last (negative) experience was a genuine concern to him. I have to say, I’ll likely continue to bring my car back to J&C because of his willingness to go above and beyond. You don’t want to have a negative experience with any business, but when you inevitably do, the important thing is that they do what it takes to make the customer happy – and they did just that.

Like someone below me reviewed, I really do hate having to write this. A friend of mine recommended them because he took his car there when his engine blew up and said they did awesome work. Well…
I took my car here initially about a year ago because my car was smoking under the hood. I could see coolant leaking, and my friend who is a mechanic said it was likely the water pump. I took it in, and sure enough, I needed a new water pump, and because of the mileage, got my timing belt done as well. While it was in the shop, they called me to tell me the radiator was cracked as well and that they would also need to fix that. To this day, I’ll never know if they were being honest, but I’ll give em the benefit of the doubt. So about 1200 dollars later, I got a new radiator, water pump, timing belt and tensioners. Seems like they did a great job.
One year later, I take it in for a faulty speed sensor, a jacked up idle issue, and to get my axles replaced. They did what seemed like a great job, my speed sensor certainly got fixed, the idle issue was gone and turns out it was a gasket in my intake manifold that was cracked, and my axles looked good. However, when I went to pick the car up, before I could even make it out of the lot, the ABS light went on. Turns out that the ABS sensor behind the left tire (where coincidentally I just had work done, ya know, for my axle) was busted. They never once admitted to wrong doing, and I never once accused them, but boy, isn’t it funny how that works?
That’s not even the serious stuff, the real issue is the fact that on my drive home, my temp gauge started to go nearly all the way to the top. I freaked out of course, but was able to get home without any issues. I called and they said it was likely an air pocket that occurred when they switched out the gasket. I pop open my hood and almost immediately notice the upper radiator hose is leaking from one of the ends. I play with it and notice that the clamp that is supposed to be holding that end of it tightly onto the engine is totally loose. Like it wasn’t tightened even a little. So after refilling my coolant and letting some of the air bubbles out, my car seemed fine. For the past few weeks, my temp gauge has been fluctuating, and one day I noticed coolant coming from the top of the radiator. I call and it turns out the radiator is still under warranty from them so I take it in expecting to get a new one. I go to pick the car up and turns out it wasn’t the radiator that was leaking, but that same upper radiator hose, but from the opposite end. At least, that’s what they told me. To this day, my car’s temp still fluctuates. While they were doing one of these jobs, they also forgot to seal one of the valves on my engine so oil was leaking. I mean, this is just real lazy, sloppy work.
I said I hate writing this because honestly, Paul is a great guy. He seems honest and genuine and he knows a ton about my car. He has given me great advice and recommended me not to get certain work done when I was about to pay him for it. But that’s the thing, he doesn’t even work on the cars anymore. It’s all these other dudes that likely know nothing about Japanese imports the way he does. When I brought the car back to find out what the ABS issue was, I literally saw the guy that was working on it, go over to a computer and start looking on forums to find out what the issue was. Are you kidding? I could have done that myself at home.
If you want to have a knowledgeable chat with Paul and gain some insight about your car, then take a trip to J and C. If you want actual work done on your car, take it somewhere else.

These guys are the best. Paul and the staff is friendly, informative, discuss options and what highest priorities in repairs are. Brought my 02 Highlander in for timing belt, tune up and check engine light, gave me reasonable pricing, and didn’t charge me when a couple belts needed to be tightened a few days later. Highly recommended!

Sorry it took me this long to find them.
Best and honest service.
In desperation found this shop on Unilocal and the reviews are an understatement.
Needed some service to fix up my Honda to potentially trade it in for a tbd German car.
They fixed my AC for under $ 100 which had been broken for months and diagnosed by other repair shops as needing several hundreds worth of work. Works better now than in years!
Seriously considering another Japanese car just to know that it would be in good hands!

Awesome place! I first took my car to firestone, they quoted me a rediculous price of 1,000 dollars (plus 100 for the inspection) for some fuel injectors issues. Brought it here and saved over 500 dollars. Great customer service, honest and reliable. Definitely recommending this place to all my friends and family.

Paul, Gene and Mom are good people, they run J@C with honor.
My wife was first impressed with ther service with her old Honda then the new Acura but then they expanded to care for big muscle cars like my Charger R/​T.
They just saved me over 2K! They are very savvy and will check your vin to see if you are covered with your dealer. I have them replacing my rear CVC joints.
I will now only trust my Charger with them to keep her running like the day I bought her

Paul saves the day again!
After buying a set of tires at Discount Tire Center, they told me I needed $ 900 worth of suspension repairs. Knowing Paul is a trustworthy mechanic, I brought my car to J&C to confirm it. He said the repairs aren’t necessary, but $ 250 in new shocks would help the ride be smoother, but not a necessary repair at this point.
When some other mechanic tells you you need repairs, bring it here first to confirm it. They won’t try to screw you!

Found my auto repair place.
My Honda needed new engine mounts. They told me exactly how much it would be and when it would be ready. Very prompt, courteous, and affordable.

My friend Jay recommended this place and ever since I have been bringing my 2002 Toyota 4 runner to them for regular maintenance. This shop is very reliable, fair and honest. Paul, the manager their is a really decent and good guy. Always keeps me informed about my vehicle without intentionally trying to up sell service. They do great work at reasonable prices but more than anything they are honest and up front which I really appreciate. When I had a catalytic converter problem he told me directly how expensive it would be if he had to replace them using toyota oem parts, therefore, gave me a recommendation to another service center. It got done and was far less expensive just as he had said.

My daughter was having a few problems with her Hyundai Tuscon and so we were looking for a reputable place to take it. As most of you know FINDING a reputable place is like trying to find OZ without a yellow brick road… yah good luck with that Toto…
Well my husband looked around on Unilocal to help me find someone and he found this company. Of course I didn’t believe it, and wondered if the Wicked Witch of the West was trying to fool us — waving her thin fingers at us while saying «Come here my pretty…»
I asked my husband to give them a call since I was out of houses at the time to drop on her — just in case. I went happily to work giggling to myself and wishing him good luck with the witch…
Later that day he called me and told me about how GREAT the guys there were. He went on and on about they were even «cool enough» to drive him and my son-​in-​law back home.
HAH! I thought — wait for the bill! It’s a trick I tell you! It’s a trick! You looked into her eyes: @.@ — and now you’re under a spell. Did she call you «My Pretty??»
So the day went on and we didn’t get a call, I was angry that we didn’t even get an update from this unscrupulous company! But tomorrow — I thought — tomorrow everyone will see — yup — they’ll see how «these guys» really are.
Next day came and a phone call came through with what was suggested needed to be done on the car. Okay — fix it all since it needed to be fixed. All day long I waited for the infamous phone call telling me that the witch is sending her flying monkeys to retrieve some blood from me…
But, later that day — no blood, no witch… not even ONE flying monkey!
I called and spoke to Paul, then after identifying myself as the person paying the bill, he gave me the breakdown.
I couldn’t believe my ears! He was NICE??? He was… HONEST?
My mind reeled as we spoke and I couldn’t believe how wonderful he and his company really were! For a moment I wondered if I clicked my heels 3 times, I’d end up beside him so I could meet the wonderful staff that works there in the Emerald City.
It’s been about 2 weeks now, and the car rides as if we just drove it off the lot for the first time. Simply unbelievable. Smooth gear shifting, and all the noise from the engine completely gone.
Now, I am a true believer in their company, and if I could give ten thousand stars I would.
Thank you Paul and J&C for showing me that mechanics over the rainbow where YOU are, really do care and can be trusted 100%.