International Tile & Stone

This place is THE BESTEST and PHENOMENIAL!!! Henry Han and Marco Polo were super friendly, professional, expertise, and very patient! They have an excellent selection and great prices of stone for my kitchen remodel. I also asked them for installation contractor. They recommended Elias Gaspar. Elias and his team were the BESTEST and COOLEST contractors! We were very happy with their magnificent work! I highly recommend this store and installation contractor. I would definitely go back again!

I will gladly recommend this store to anybody who is either professional or a homeowner doing their own project. The variety of offered material is vast and priced very well, from regular tile to something very special.
I work with Karina for a several years now. And I can only highly praise her skills, knowledge of different type of product store offers and willingness to help you in any possible manner. Karina is always double checking with you the order, following up on delivery time and ready to offer designer assistance (should you need any advice she has designer degree!!!).
I strongly disagree with those reviews that left with 2 or 3 start because of customer service.
Of course every each of us would love to enter the store and get the best service. That what this store offers in my opinion. Even if you have to wait for your turn to be helped to.
Little advice, if I may, you can always schedule an appointment with Karina or other professional in advance. In the end that is what we all do with doctors, teachers and hair dressers, right? If not, we wait. We do not expect them to leave other patients only because we arrived.
To sum up, 5 stars!

Like most of the tile stores in the area, and there are a lot, the selection is vast and appears to be well stocked. I’ve been to International Tile & Stone twice now and both times we were widely ignored and we ended up leaving without being acknowledged or helped in any way shape or form. I saw many employees and all appeared to be quite engaged and busy — engaged and busy talking to each other. Pass.

Recently did a kitchen/​laundry room remodel and purchased my flooring here. Great price, great selection. Nice, easy going place and workers. Loved working with Junior, who always bent over backward to help me as this was only my second remodel. They also have no problem giving you samples to go home with. I’d give it five stars but the parking is a real problem. If you can get around that, this place is terrific. I’ll be back if I do another project.

After having visited MANY tile and stone stores over the past couple of months, we decided to stop by International Tile & Stone after reading the Unilocal reviews. So glad we did! They have an excellent selection, and George was professional and knowledgeable. Most importantly, their prices are very competitive!

This place is terrible, girl (thick hair thick eyebrows) in the front was to busy flirting with a guy talking personal talk. She was extremely rude and Un welcoming, The guys loading me up where great bearded big guy and younger guy with tattoos where very friendly and extremely helpful. These guys are the only reason I didn’t give them a one star.

One word that sums up International Tile is «Professional»! These guys helped me out right from when I walked into the building. I was referred to this company from a friend of mine. I first looked at the reviews and saw some negative reviews but the owner took responsibility and made an attempt to make the situation right which showed me a lot about the company. I went in and was greeted and helped in a timely manner. They gave me a thorough break down of all the materials and advised me on what I needed to finish my project. The pricing was really good compared to the other places I called before my friend told me about this place. Thanks International Tile!

First, let me say that I did a LOT of research to make sure that we got our flooring done just right. It was the only really big update we needed to do to our condo when we purchased it. We wanted to use Italian tiles throughout the house a dark, chocolate brown shade. The condo has custom work with a strong attention to detail. The challenge with the tile in the house was that it was maple. In addition to looking like a basketball court, it was hard to sand it down evenly due to the light color. You don’t want to sand it down too much but, if it’s not even, the stain doesn’t take uniformly. A gentleman named Henry knew and explained all of this so that we understood the scope of the job. He also helped make recommendations about how to paint everything to meet our desired aesthetic and which tiles he would use.
I spoke to several different tile companies for estimates before deciding to purchase from International including Lowes. I chose them because his pricing was the fairest for the highest quality of tiles without feeling like I was being gauged. Also, if they didn’t have it Henry was very honest and up front of when exactly they could get it.
He also spent a lot of time to make sure both my wife and I saw many samples to choose exactly what we wanted. The store team did a great job, particularly given a tight time schedule.
I mention all of this not so someone can take advantage of that behavior, but because it was the amazing customer service that made using Henry and Interantional Tile a great experience and why I would recommend this business to anyone. They stand by their work and have the pride of ownership you want in a store.

Came here to redecorate our house. The selection here was amazing and the guys here were so helpful! Their expertise helped our novice ideas. :) Thank you!

I needed a lot of help selecting tiles for our kitchen and bath remodel. Rue was wonderful– very patient and came up with a lot of options without breaking the bank. She also has a very calm demeanor when one starts to panic about making the right choices. Would definitely go back again!

I came into this store not knowing what kind of tile I wanted for my bathroom but Karina (she’s the tall salesperson) was sooo helpful! She helped me pick out some really nice tile that was within my budget (the cheaper $ the better! Am I right?!) she took care of my order from start to finish and everything went great! I had checked out the tile next door to this place and let me tell u, I couldn’t get anyone to help me! And when I finally did get someone attention the sales guy was trying to make me purchase tile that was way out of my budget! Thank God for international tile and for Karina! She’s awesome and very helpful! She’s really knowledgeable about tile too! I didn’t know there were so many different types of finishes and material!

What a great tile store! They have an excellent selection of tile, especially the contemporary options I was looking for, and Karina is THE BEST. She was extremely helpful, knowledgable, and was able to locate many options from every corner of their huge store. Their prices are competitive, and ordering was a breeze. More importantly, I had to order extra tile boxes over 5 times and had not a single issue (most of my reorders were even in stock). Thank you Karina!

I dealt with MJ while my husband and I were picking out tile for our bathroom remodel. MJ was super helpful and patient with my confusion as to which tiles to pick. The prices were reasonable. We got contractor prices since our contractor sent us over there. I will use them again when I do our kitchen remodel.

This place is THE BEST! We ordered a ton of tile for our home renovation from here. They have great prices too. A friend recommended we see MJ, who took care of us completely. She was very patient and extremely knowledgeable, giving us a plethora of options within our price range, and educating us along the way. She is a total sweetheart and really cares for her customers. We could not be happier with how everything turned out and will definitely be back the next time we are in need of tile!!!

If not for Martin, I would give this place ZERO stars. I placed a large tile order with Martin and picked it up myself without much trouble. However, when I placed an order with Byron for a few extra pieces of the same tile just weeks later, all hell broke loose!
First, the order was not placed AT ALL, then it was placed incorrectly, and THEN we drove in to pick it up TWO TIMES before it was discovered the tile was sent to the wrong location!
Finally, MJ, the manager, got involved and told me the tile would be delivered the next day to my home before 1pm. As my tile guys stood around waiting for the delivery at 12:30, it became apparent the tile was not coming. We called and were told (by BYRON) that the tile was not being delivered and that we were never told it would be. WHAT??? Did I dream up my meeting with MJ?
When I tried to get MJ on the phone she was «unavailable» despite my seven messages left in one day (what kind of a manager goes to lunch for hours on end without returning phone calls???).
In the end, I had to send one of my tile guys, at my additional expense, to go an pick up the tile. UNBELIEVABLE.
DO NOT DO BUSINESS HERE — Plenty of other options right near by!
Terrible service.

These guys treated me with respect as their customer, and even though my order was only 15 or so square feet. They walked me through my options and what type of stone and finish would work best for me. Also, they didn’t try to sell me on a bunch of stuff I didn’t need. I’ll be back.

We went here by way of friend referral and it was a good one. For us and probably most people, the world of tiles/​flooring can be overwhelming with choices.
MJ (our salesperson) was very patient and extensive in showing us what we could do. She didn’t try to oversell us on the expensive stuff, it was really about helping us make choices that we would be happy with for a long time.
We are really happy with how everything turned out and I’d say a lot of the credit is due to MJ helping us figure things out.

Horrible parking lot.
The worst salespeople ever.
Very limited selection of tile.
Can I give zero stars?

Rating: –6. The WORST. No one will help you here. I went here with my friend who is an assistant to a gentleman who is remodeling his kitchen. We walked in knowing exactly which tiles to order and how many square feet that we needed. My friend had the credit card out, ready to make the purchase.
The finely-​dressed employee didn’t even acknowledge our presence. We stood at the front desk for 10 – 12 minutes while he made several phone calls, giving us the «Ugh just wait, okay???» pointed finger. We asked another woman to write up our order and she said, «No, he will take care of you.»
Nah. Definitely don’t go here– especially when there are sixteen other tile stores in the vicinity.

If you want someone to help you, go elsewhere.
My contractor sent me to this place, and I waited patiently for help, and finally got some. Then when I said who my contractor was, they said a salesman’s name, and acted like the was not there… so I left, and called Monday morning to be sure he was there, and went in. Same guy who acted like he had no idea who my contractor was, and the same guy I asked for help is the guy I had to talk to. WTF?
I calmed down and asked for advise, and finally chose tile. My contractor went in later and said the sales man had no idea who I was, and I said tell him it was the woman who was there both Saturday and again on Monday morning. He remembers me now, and shows my contractor the wrong tile.
I went elsewhere.