Best Cheer Stone

Went here about a month ago and they didn’t have the granite in the size and edge that we wanted. We spoke to Alberto to see how we could get it and he said it would be custom ordered, but wouldn’t be a problem and it would take 5 – 7 days to get in. Great!
Came back today to order it, and conveniently Alberto had absolutely no recollection of this discussion. He said (his exact words) «it could take three days or three months — I don’t know.» When we kept telling him that he had told us it would only take 5 – 7 days he got very defensive and gave us that «Oh well. It is what it is.» answer, leaving us in a tough situation. When we finally said «Okay, if we order it today, right now, how long will it take to get here?» he said «I don’t want to sell it to you, you need to leave.» So we left and went down the street where we got much better service.
Moral of the story, if you want to go somewhere that they aren’t true to their word and can’t give you a date of when you’ll receive your product, go here. They have horrible service and will leave you waiting for them for a while.

I’m not a contractor. Walked in and the sales guy Alberto was super friendly and helpful. He showed me a prefabricated quartz slab and even a granite slab to consider that was on sale. In the end I went with the quartz and he gave me a good deal. This place focuses on prefab, is no frills, and had maybe 10 different quartz styles to consider, but I recommend coming here first if you can find a style that suits your design and will save you money.

Stopped by here to look at countertops after spending an hour in the warehouse we asked the salesperson for pricing and he said they only give the prices to their contractors or the installers when they are open to public without any indications that they only work with contractors or Installers.
1) what makes you think I am not the installer?
2) why wouldn’t you tell me how much each slab costs? Are you trying to rip me off by having your contractor do the job?