Flip Flop Shops

Good selection for high end flips, if you are looking for a $ 5 pair, this is not the place for you, go to Ross :)
got in and out super quick with 2 pairs for me and the wife

Great selection, friendly service, pretty shop.
I enjoy walking into a store where people are so welcoming and accommodating. I like that my needs are met without any effort on my part to get the attention of a salesperson. I always love the variety.
It is above the average price point, but come on guys/gals…the rent must be outrageously high! The luxury of trying and buying is worth the in store price! I can’t do that with the online shops I frequent.

The store is cool when you first enter. The inventory is clearly large and full of great flop flops, sandals, stuff for kids.
I purchased a pair of Sanuk sandals/​shoes for my kid. He loves Sanuk. I also purchased flip flops for my older kid. The full purchase that day was about $ 90.
The Sanuks wore awfully. The soles started to come loose and because of the back edge fraying all over the place, the shoe began to be very loose. They weren’t wearable so he certainly didn’t get 40 days out of them!
One month and two weeks later I took them in for an exchange. I was told by the manager that I was out of luck. She offered to call Sanuk for me but I was not going to be able to get an exchange for the very sandals I would have been happy with right on the rack! I know from 15+ years of retail that with her inventory of Sanuk, her happy salesperson would have given her an RA and taken them back. Do you really think that if I were to buy these at Nordstrom or Zappos they would have given me the runaround? There’s a reason there are franchises like this and then successful customer service kings like them.
If you haven’t been to Universal City lately, you forget that parking and the whole long walk shebang is only valuable to someone staying at the Sheraton. Tourist trap city. The owner obviously gets her main income from the overspendy traveling parent who wants a cool set of Cally flip flops. What a shame.
I was not able to converse with owner. The manager also said I could not have manager’s email. The manager — Valen — is MIA.
I would absolutely tell you to NOT shop here unless you decide that you are 100% ok with knowing you have ZERO recourse in buying something here.
I told the manager that when the store closes — and it will — that she’ll realize that all of us crazy paying, online ordering, happy Zappos and Amazon customers got the service we wanted and never came back. Oh ya — we also paid less too.
I contacted Sanuk out in the front of the store and they happily gave me my refund and exchange for the very sandals I was standing 10 feet from. Ms. V — please tell me how that was an efficient way to keep a $ 90 customer?
#FAIL

Thanks guys!
Got to LA sans sandals… and with 80 degree weather ain’t nobody have time for high top chucks! I couldn’t find a pair of comfortable, reasonably priced flip flops until we stumbled into this place. The staff was very friendly and helpful, and within minutes I found a pair of Quicksilver sandals that were perfect… for only $ 25 with tax!
Recommended!

Awesome shop! Really cool selection in flip flop and sandals. They offer products for any budget from Vans and Quicksilver for under $ 20 and more expensive styles, brands like OluKai that vary from $ 60-​$ 90. Prices are fair, NOT tourist prices and they have a lot of on Sale stuff as well. Customer service was great, and walked out with a $ 50 pair that maybe I could’ve found cheaper online with lots of browsing and without being able to try on. Can’t beat this shop.

I needed new flip flops badly, and found Cobian braided ones for $ 35. Thought this was a good price until I found some on Ebay for $ 18. Customer service was great, although they didn’t really have selection in my size (9).

Read the little reviews on here and sorry they got shitty experience but every time i go into one of these shops i love what i buy. I first experienced this shop at the sherman oaks fashion square. bought some Olukai’s sandals from there. Loved them. I went to universal and on the way to my car i saw this shop. Much larger then the small booth at the fashion square. I saw some Olukai slip on’s and bought them. I cant tell you how comfortable they are. Bought my girl another pair of Olukai sandals as well. She has one from a few months ago and loves them so much she wanted one in pink. Yea these guys are expensive and you have to be picky on what you buy there. If you want some Olukai’s then this is a great spot because this company is expensive no matter where you go. If you’re wanting some BS sandals then go to walmart or some shop in the mall.

This store is outrages and extremely expensive just for regular flip flops. Not worth it!
I sure could use some new flip flops but not at these prices… No this store has outrages prices and they start from $ 60-​$ 90 and up and all they are is just regular FLIP FLOPS people nothing more! I mean if they had some sort of good support for your feet but they don’t and your really paying for a name brand and on some not even that… I walked in and out after looking at them and i realized why would i want to be throwing away my money on THONGS that are going to be falling apart in a matter of weeks when i could pay a lot less for the same thing somewhere else for a lot better quality??? It doesn’t take a rocket scientist to figure that one out?

BEWARE! BEWARE! I purchased Olukai $ 90.00 sandles from this shop. I didn’t notice that they have a NO CASH REFUND and within 30 day with original tags and receipt, STORE CREDIT ONLY! So I purchased these sandles because I thought that $ 90.00 sandles would give my foot support and be good for my arch. The sandles had a heal that was lower than my arch and they felt really weird. I started wearing these sandles to see if I could get used to them in my house. As I wear them I notice that when I take them off the black leather color is staining my feet. (I don’t like that at all) so I keep wearing them but can’t get used the the heal, my left foot even starts hurting like I pulled something in my foot. So I call the shop (their phone # wasn’t on their receipt) after having to find their # on the internet. I speak to Marly she says bring them in. I live in Ontario and with gas prices I probably spent $ 50.00 on gas round trip. So I take the shoes back and she states that the shoes look worn. I tell her I was trying to get used to them in the house. She refused any refund and any exchange to a different sandle. I have her call the owner of the store. I talk to THE OWNER and explain the above she states she would call the co. that made the sandle. I agreed to leave the sandles there, because I didn’t want to drive back and spend another $ 50.00. I received the sandles back in the mail no expaination why or what the co. said or anything.
I AM VERY DISSATISFIED WITH THESE RESULTS! NOW I HAVE SPENT $ 90.00 PLUS TAX PLUS GAS $ 50.00 AND HAVE SANDLES I CAN’T WEAR IN MY CLOSET!
I am a business owner my self and would never have left a client leave my business unhappy like that.
BEWARE BEWARE BEWARE BEWARE BEWARE BEWARE

Friend went to buy shoes. We walked around the store. Store is small and the one employee who wasn’t really busy didn’t ask us if we needed help. Kinda bad.
She bought shoes and wore them immediately (bc her old shoes were bothering her). We left the store and my friend is very weird about shoes, so she felt one side felt awkward and wanted to go back to the store and maybe exchange one side of the shoe with another and the sales girl said sure. So that was pretty cool. My friend ended up keeping the original purchased pair.
Store is small and being at Universal CityWalk, probably overpriced… I know my friend could had gotten it cheaper online, so I say try them on and compare prices.