CVS Pharmacy

I’m happy I finally live down the street from a CVS, my unlucky self is always sick so it is a godsend to be so close to one.
They have a great selection of cosmetics and are always well stocked at this location. I always get my make up here and my creams /​bubble baths, they have cool boutique selection of products as well as your commercial brands. I like the variety here
They also have delicious candy, drinks, snacks, teas and random dry food products you’ll probably need in your house or in emergencies. You’ll also be able to find your general household cleaners and necessities like toilet paper.
Every staff member I have come across here is super friendly and helpful, a rare thing these days. Especially the tall brown haired dude at the register, he is super nice.
They have fast self checkouts, that are always in good shape here
Only downside is that they don’t have photo services due to their cameria being stolen and No scratchers /​lotto machine here and aren’t 24 hours. They are also a little understaffed in all honesty.

Im actually shocked that this cvs has such bad reviews this is my favorite cvs to go to the night shift cashiers are very nice specially the supervisor Jonathan he is very nice and has excellent customer service, sometimes they are out of stock on some products but most of the time i find what im looking for.

I’ve had so many problems with the pharmacy. From getting the wrong prescription to getting text messages saying my prescription was ready and arriving to find it was not.
The staff is never apologetic about their numerous and potentially harmful mistakes. I highly recommend taking your business elsewhere.

This CVS is horrible. Jazmin the pharmacy tech is rude beyond words. Does not care at all. Even though this is the closest one to where I live I will go to another.

Place is clean nice people at the register there is a self check out an they have really good prices an u have to get there cvs card u will save money! they do need more shopping carts tho lol

My stomping grounds my go to place as i live right around the corner that really have everything that you need late-​night snacks cleaning products pharmacy wine and beer and thank God they don’t carry cigarettes anymore that was a very cool move by CVS The staff is also very friendly and nice and they give me great service as a local shopper

This review is specifically for the pharmacy — WORST service ever.
First time in — Needed to fill two prescriptions for the flu I had and after 15 minutes of waiting (even when no one was in front of me) handed the pharmacist both prescriptions. After about 6 minutes of her filling out stuff on the computer, she sent me off saying it’d be an hour. I was running a fever of 101 degrees, in so much pain, and came back an hour later and she only filled one — then acted like she was never given a second prescription. I waited for about 20 minutes to pick up my prescriptions (though there were plenty of staff around to help.) Another pharmacist took over and fixed the issue while the first girl just kept glaring at me from the back of the room. Spent an additional 10 minutes, in unbearable pain, waiting for my second prescription.
Second time in — Two prescriptions were called in electronically. Went to pick them up — the pharmacist said one was available at that moment, the other had to be ordered and wouldn’t be ready for a week. I explained that I needed to use one (the one they had on hand) for a week before even starting the second prescription and she kept asking which one I wanted to pick up today. Like she didn’t understand me. I kept having to repeat myself and she kept looking at me like I was an idiot, when I had repeatedly said I’d take the one on hand today, since it’s the first one I needed to use anyway, and I’d wait for the other one to come in. She was so rude about helping me. Second rude, young pharmacist I have encountered. And by the sound of things, TOO MANY other customers are experiencing the same type of service.
Both times I’ve been there, even when no one else is in front of me, I’ve stood at that window for far too long without being acknowledged, even after making eye contact with the pharmacists several times. They keep you waiting for as long as they want, walking around the room and not paying any attention to you.
Now, I’ve had three missed calls from them in the past three days and yet they’ve not once left a voice mail. No «Hey, your prescription is ready for pick up» or «We need more information from you, please call us back» etc. Nothing. As if their call is neither urgent or important. SO when I finally get the chance to call them back, the phone just keeps ringing and ringing and ringing and ringing… I was seriously listening to that classical music for six solid minutes!
Honestly, whomever owns this pharmacy needs to do some firing and hire professionals who actually care about the needs of their customers.
I am changing my pharmacy. These pharmacists are simply awful.

Do not shop at this CVS!
I experienced firsthand the dismal customer service at this location and want to share my cautionary tale.
I haven’t been to this CVS before but I was in the area and needed eye drops so I popped in here to buy some. I grab the Clear Eyes from the shelf and stand in line. There are 2 people in front of me and one cashier open. At first I wasn’t paying attention and was playing on my phone until I started wondering what’s taking so long so I look up and realize it was taking so long because the cashier was trying to ring up the transaction for a customer WHILE FLIPPING THROUGH THE PAGES OF A GOSSIP MAGAZINE!!!
I cannot believe what I was seeing! My eyes must be playing tricks on me! How can this be, I ask the girl in front of me. She shrugs and says «…at least she’s working. You ought to see what goes on in the pharmacy department.» WOW. JUST, WOW.
So finally it’s my turn and I walk up to the cashier. She doesn’t look up from the US Weekly she’s been reading and scans my item. She doesn’t look at me when she tells me the amount. I pay her, take my item and said thank you, all the while trying to get her to hold my gaze. She never looked up nor did she bat an eye as she says, «NEXT!»
There are no words but a question lingers.
How did it come to this?

The worst experience ever. I currently have strep throat and was coming to fill in my prescription after being at the ER all morning. The pharmacist, Jasmine was so unbeliever rude to not only me, my doctor’s office, but also 2 gentleman when I had most walked in. It all started with a mistake on my doctor’s end, but they fixed it right away and tried to call it in with the correct pharmacist. She was rude and hung up on the doctors office and then asked me if I’m in pain, this medicine isn’t going to solve that, so Why am I in such a rush to get my prescription filled, bc I’m sick and I don’t want be waiting around at cvs. I want to be home. Won’t be coming back here.

They are the worse pharmacy ever. Doctor’s office called in prescriptions 3 days ago and still not filled. I am forced to use CVS via my work and had Caremark call them to see what the issue is, found out that I need to order 3 months worth of meds and doctor only said 1 month. So God forbid I die next month then there goes money down the drain for 3 months of pills (and it ain’t cheap). The Caremark rep also said how rude the pharmacy was there. I have no choice but to use them, as they are close to my home, but given a choice I would NOT. They stink and would advise anyone, if you have a choice go to Rite Aid, have used them for years and they are wonderful. Not this lot at CVS. JUST AWFUL.

Solid pharmacy. I’ve never had to wait very long. Never have issues getting prescriptions filled. I’m not sure why it was such a low rating! I’ve definitely dealt with lousy pharmacists before but not at this location!

I cannot even count the number of times I’ve been on hold listening to that same goddamned classical piano song to simply be hung up on the moment you connect.
Where are they finding these phone trolls?

This pharmacy is the WORST pharmacy I’ve ever been to. The customer service is awful, today I was on hold for twenty minutes to get my pill refilled. Then I eventually hung up and called back and they put me back on hold for ANOTHER ten minutes! What about a refill takes so long to deal with??? When the woman finally answered my THIRD phone call, I explained how long I had been put on hold, and she denied that being possible. Then quickly took down my information and hung up. How is that okay? You deny me mentioning a complaint, then just brush me off quickly? I don’t need my ass kissed, but some common manners would be nice.

This is the best place… It’s right next to my home 2 steps and I’m there. Everything you need from makeup to cleaning supply cold drink alcohol snacks.
Love it.

Avoid this pharmacy at all costs. They do not answer their phones and if you can get them to — they hang up on you. In my case, I have a time sensitive medication and they ignored all attempts at refilling. I tried to get them to transfer to another pharmacy and they ignored that. I had other pharmacies call (on hold for over 1 hour) and fax requests — all ignored.
Avoid. Avoid. Especially if you actually need a medication. You wont get it.

This review is primarily for the pharmacy. They are all nice but seem very understaffed. Hold times when you call are a ridiculous. Even though I am within walking distance, it is extremely irritating that I can’t get through to ask a simple question about my prescription. The self checkout in the other part of the store is convenient.

No one knows anything. I was told they didn’t know so they pointed another person and told me ask them. No one seems to be in charge and the employees were all just doing what they wanted. Go to Walgreens instead.

They just really don’t care. Specifically in the pharmacy department. I tried to ask questions after getting my prescription, and the pharmacist completely ignored me and disregarded my questions about the medicine to move onto the next customer. I wish I had went to Walgreens, or different CVS.

The worst pharmacy we’ve ever been to. This may seem like a exaggeration, but it’s not. I’m surprised they’re still in business. The Pharmacy customer service is awful: unless you like people that question every prescription as if you’re starting a meth lab, forget to fill your prescriptions, make false promises about orders being completed, or messing up on insurance policies. No joke, every time we have gone to get prescriptions filled, they find some way to screw it up. And nearly every time, there’s someone else there who is also having issues with their prescription. I have to give it to them… they are consistent in their poor customer service.
Even though it’s conveniently located we will be going elsewhere. I would recommend the same for anyone else.

I rarely go to this CVS and when I do I could never find what I’m looking for. Either their constantly move things around or they don’t have it in stock. I mean the workers are very friendly and willing to help, but it always feels like a waste of time. It’s a decent size CVS in a small lot near The Habit. It’s convenient for people who are doing laundry next door just in case you run out of detergent. Other than that I’d rather go to Walgreens or Ralphs down the street.