Dale J. Cook Moving & Storage, Inc.

I wish I could give them less than 1 star. I have moved 4 times with the military and this has been the worst experience I have ever had. I really do no know where to begin. First of all, they did a horrible job packing. Nothing got labeled correctly they just threw whatever they found and named the box something generic. I just have 15 boxes saying garage sitting there not knowing what is in them. Not to mention that all of the boxes they brought to pack my stuff were all used, which I can understand, the problem is that they did’t erase the previous information so then I had a bunch of boxes with other last names and labeled incorrectly. They also ran out of their used boxes so a lot of my stuff was not packed at all so they left a bunch of hardware around and now I am having trouble putting together my furniture in my new house. Another problem I ran into was I had overflow on the truck so Dale J Cook had to store my extra stuff until another truck picked it up and they threw everything on their truck without boxes or wrapping it and most of my stuff that was put in that storage came damaged. Two shelves just collapsed when they got off the truck and broke to pieces, they chipped the wood off of a bunch of my furniture and damaged other items. Again, I had a lot of experiences with movers and this has been the absolute worst.

Paul Crick, Steve, Anthonio, and Montez were expeditious, courteous, and careful with my goods. I would highly recommend them to anyone else.

Lovely people and friendly movers, however a box and a tool chest containing my grandfathers tools disappeared during my second move using Dale Cook. Heartbreaking. Lots of verbage from their end about how they have long terms staff etc, but the very sentimental items are missing and can never be replaced.

Moved me from SC to GA. Having made many interstate moves in my 60 years, this far exceeded any problems I have experienced! The very non-​professional packers and movers smashed a bed into a wall, tearing a hole in the wall and embedding yellow paint on the white bed, tore the blade off a ceiling fan, destroyed frames of expensive artwork by packing them into boxes without ANY packing materials around them, dented a piece of Drexel Heritage furniture, lost an irreplaceable framed photo of a deceased parent, denied some claims altogether for baseless reasons, and offered very little for other claims. All if this only cost me almost $ 12,000!

I can’t say enough great things about this moving company. Over the last 15 years I have moved about 10 times and each time has been a miserable experience, until now. Dale J Cook was professional from start to finish.
It started with Cornee who came out to give us our moving estimate. She arrived on time was professional and walked us through everything we would need to know about the move. Then our moving dates kept changing because of problems with closing our new home. We had to switch moving dates at least five times during the busy moving season. Cornee was fantastic and tried to accommodate the best she could under the circumstances. She was always polite and professional even though I know she must have wanted to scream after I called to change the moving date once again.
We had the company do our packing and they did a fantastic job. The crew was polite worked hard and took great care of our things. Not one thing was broken during the move.
On the moving day the crew showed up on time and got right to work. Again like everyone before them they were professional and polite. We were doing a local move so we were paying by the hour. I definitely feel that I got my moneys worth. I have never seen a moving crew work so hard. They took great care of our things and nothing was broken or damaged. Once we arrived at our new house to begin unloading a second crew who’s day ended early came to help our original crew. They were just as hardworking as the first crew. After the movers delivered something inside they literally ran back to the truck to get something else.
To top everything off the final price came in less then Cornee’s original estimate. As a business owner myself I have a great appreciation for well run companies. Dale J Cook is a first rate organization and I highly recommend them to anyone who is moving.

My husband and I hired Dale j Cook for our recent move in September 2012. We were both very impressed with the professionalism of the six men who showed up to move our belongings. SIX. I was blown away by how fast they got the job done, and they did so with great care and concern for our belongings. They did an awesome job, and I would highly recommend them to anybody.

Fabulous moving experience. Super polite — friendly, but extremely hard working. Job was done in less time than estimated and price was significantly lower than quoted. Nothing borken. What more can you ask for?