Brite Kleen Cleaners

Since I move from California I have done my cleaners there because the not so bad reviews and because I liked the people working there.
I never had big issues with my clothing other than one stain that I thought was easy to take off and they did not. I take it off with soda water and lime after, so the service is what you pay for. I did not complain and keep going there because was convenient.
About few weeks ago, I got my wallet stolen in that place with all my documents and $ 700+ cash. I did not think for a moment that any of the nice people that work there took it, but I was very hurt when I mentioned the issue to them and they reacted aggressively.
I had on my wallet documents I need to report to the police in case of stolen, so I did so. I went to the cleaners and mention that a police might call or come and that is something I HAVE TO do. I was trying to be nice to them and give them the head up, so they do not freak out when the police call. What that I get back to my nice gesture? Well, they were super rude to me and the police who call at first. I told the police that them it might be someone who was in the place as customer and not the employees, so they just call for a simple confirmation. After they hang out the phone to the police and pretty much kick me out of the place with their horrible attitude, the police HAVE TO visit them to talk.
The way they reacted to the police and to me not only hurt me, but makes me doubt about their integrity. Instead of being supportive and nice, they made the whole situation was even more dramatic. Like I did not have enough with getting my wallet stolen, I had to have a nightmare reporting the facts.
I wait few weeks to write a review because I did not want to be unfair and write anything in hot. Now, I am going elsewhere to the Anton’s down the street where I ask them what they would do if something similar happens and they answer right, «We will talk to the police ASAP and give them any security tapes and everything we can to help with their investigation».

Located in one of many very ugly strip malls on 3A in Billerica is Brite Kleen Cleaners. I’ve used them several times now and have always been pleased with the service. I honestly have no idea if they’re good at getting terrible stains out as I haven’t had the tragedy of spilling anything horrendous on my suits/​shirts. Actually, I don’t have much in the way of dry cleaning needs except to dry clean suits after going to weddings, etc. You know, events where you get dressed up in your finest and then work up a nasty sweat on the dance floor, leaving your most expensive pieces of clothing with that offensive funk? Or is this just me? Anyways, the woman who seems to always be there is very sweet. Mysteriously, though, no matter when I’ve dropped things off, she always says «Thursday ok?» Hmmm…
My one complaint about this place is that they have a $ 15 credit/​debit card minimum. I understand why places have minimums, but come on, $ 15? Isn’t that a little steep? My suit and shirt came to $ 13.95 and I tried to convince the attendant to run my card for that amount, as I had no cash on me. I was met with a smile and a polite but firm «Sorry, $ 15 minimum,» and had to go down the street to the ATM. I mean, I was going that way anyways, so it was only a minor inconvenience, but still annoying.
Oh yeah, and I noticed the location given on the map. Despite what it tells you, this place is not located in the middle of a cemetery, but the address displayed is correct.