Eye Contact Vision Center

I had a great experience last week for my first time at eye contact. I arrived for my scheduled appointment and was seen almost immediately which I greatly appreciated. After my exam they helped me in special ordering a pair of Tom Ford frames that they did not have in the store which would be ready with lenses in a week. If you are looking for higher end frames then this is the perfect place to go. All in all a really great and easy experience. I would definitely recommend.

UNPROFESSIONAL! I visited this place roughly 2 years ago and purchased a pair of glasses at about $ 400. A couple of months after that my dog had chewed and destroyed those glasses rendering them unusable so I made a trip back to them. They only solution they offered me was a completely new pair of glasses at their regular price. The place where I used to get my glasses before had replaced my broken glasses in the past free of charge, but I didn’t care too much about that since my glasses breaking was entirely my fault. So I went ahead and spent another $ 400 on a new pair of glasses.
Recently, my current pair of glasses started giving me problems so I returned and had them fixed. On that return visit I had inquired about getting a new pair of glasses. So I sat down and started looking through glasses when I suddenly heard the owner in the back complaining about one of their other customers. Not only was he complaining, but he was using expletives basically saying that this woman (his customer) was cheap and all she does is complain and doesn’t spend enough money in his store. I was in awe! I know the man saw me there because we looked at each other when I walked in. How does a store owner talk so rudely about another customer when I am sitting right there? Needless to say, I kindly got up and left the store. I will not give my business to a place that treats their customers in such an unprofessional and disgusting manner. I will be bringing my business elsewhere.

I got eyeglasses here and after first week using it, It caused pain on my right ear, I went back to them to adjust it they did. Then second week it was the left ear pain because of that frame, went back to them they adjust it. One more week it’s now both ears hurting. I stopped using it and used my old glasses. I went to them in fourth week to find solution for $ 365 glasses faces changed and when they were happy collecting my money, now they frown. And they offered to change the frame but after telling me firmly that’s it’s one time only. Offering horrible frames for exchange the cheapest ones. I had to accept anything better than I lose the $ 365 I paid. Bad experience. Also they got my insurance card for eye dr visit n secretary called insurance co n still overcharged me, when I complained to insurance they refunded the difference. Be careful expensive prices lowest quality, dishonest business practice.

This place has a wonderful selection of eye wear to choose from. Truly top of the line glasses. I’ve always received great service from the owner, to the optometrists, to the salespeople. A trip there can get really expensive, however, Try to take advantage of any sales they may have, which they tend to roll out pretty frequently. I’d highly recommend this place.

My family has been coming here for years. Love the glasses I get and the service is good especially because they meet almost any request I have. Good deals, however it is a little pricey. The owner is rather rude. I purchased two pairs of glasses and was offered 1 full year of insurance for repairs however when I came in almost 9 months later, both my glasses needed slight repairs. I needed one pair with me in order to see but I left one pair at a time. The owner said I don’t take very good care of my glasses very rudely and I didn’t take to it well.

Excellent service very nice and smiling service from beginning to end! Really recommend this place!!!

Excellent service. Awesome team. They are professional and courteous. Dr Abadeer was very patient with me, as I had lots of questions.

These people were the best people! Made you feel like you were with family. Dr. Han was very professional and comforting. He was also very funny. I definitely recommend him to everyone. Robert (the owner) and Gaudi (the stylist) are so cool and amazing people! They definitely know what they’re talking about. I never had so much fun at an eye place. Me and my fiancé were def more than happy when we left. =)

Eye Contact Vision Center and Bob Ceragno are the best! My husband and I got great service, awesome glasses and all for a terrific price. I would highly recommend them!

Eye Contact Vision Center was simply the best experience I’ve ever had when it came to having an eye exam, picking out a pair of glasses and ordering contact lenses.
When you first walk in, the first thing you notice is how clean and organized everything is. There is a huge selection of frames and sunglasses of all the different brands you can imagine. The staff is very polite and is extremely helpful with the owner Bob overseeing everything in the store and dealing with every customer.
The optometrist, Dr. Silvana Abadeer, is very knowledgeable, very precise with her exam and is extremely patient with determining the correct prescription. I had a difficulty picking between several options of what looked clearer but she did not show any frustration and made sure that I was comfortable with the prescription.
Once my eye exam was completed, Bob and his staff spent extensive time with me showing me many frames and explaining all the different options of lenses with great detail. They also offered me an option to order any pair of frames that they did not carry or was not in stock. Once my glasses were made they showed me how to care for them and made sure that they fit me properly and comfortably. I also ordered a year’s worth of daily contact lenses, which were significantly cheaper than buying from 1−800-Contacts. Since I live pretty far away they were able to ship the contacts my house.
Anyone looking to have an eye exam and/​or buy new glasses or sunglasses prescription or non-​prescription to not even bother with any other place. The prices are unbeatable and the doctor and staff are unmatched anywhere else.

Service was great! Will recommend to friends and family! Variety of styles and super friendly staff!

A friend of mine bought glasses here and i was truly impressed by them. I decided to check them out for myself. They truly have a great variation of many trendy brand name glasses. What I enjoyed was having Robert go through a numerous amount of glasses that would fit my face shape. I found them to be patient and helpful and recommended them to my boyfriend and sister. They have a private lot located in the back of the store which is helpful. I do find them to be pricey, which is understandable considering they have Prada, Ray Ban, Tom Ford etc. I have insurance so I didn’t mind it. If you don’t have insurance I believe they have good deals as well and will work with you.
I do recommend this place to others.

My husband and I have been looking for a place that could really help us with a certain name brand that my husband loves. I was finally able to find this place and speak to Robert who was very helpful not only on the phone but in person. We not only loved the customer service but we bought a total of 4 glasses plus Robert was able to put new prescriptions lens on our 4 other pairs of glasses. So in total we had 8 glasses done by EYE contact Vision center. Again I cannot thank Robert enough for his patience, gratitude, and helpfulness. Thanks Again Jess & Chris Fernandez

My husband and I couldn’t be happier with getting our eyewear and exam from eye contact vision center in north Bergen! Bob and his staff are always friendly and accommodating. He always has the newest trends and is totally honest with helping you find the perfect frames ;).
Even though we’ve moved out of town, we will remain loyal customers! Dr Carmela Lasourda is wonderful too. She’s caring and takes her time examining and discussing your care. My husband and I couldn’t be happier !!

I went to purchase a pair of glasses and everything was fine. The owner of course showed me the more expensive pair which is totally fine. As I started to look at the less expensive frames, he got ruder and ruder… don’t go here if you want good customer service. Good people should treat all customers equal whether they buy a $ 5 frame or a $ 500 frame. You can tell what type of person you are dealing with and the true colors come out when you see owners treat customers with less money differently. Treat people equally. You never know what the future holds. You may be in that person’s shoes one day. I would never go here again and I do not recommend this place. There is too much competition around to patronize a place where ppl are treated differently based on how much money they have.

I just moved into North Bergen a few months ago from NYC, and since I don’t have vision insurance I decided to shop around local privately owned optical location. On my search I bumped into ECVC, which is the best place ever, not only do they have amazing designer frames that are hard to find anywhere else, but they also have amazing deals on their contact packages! The sales team, optician and optometrist all made me feel welcome and were extremely helpful. I will definitely return to ECVC I even brought my mother here last time she visited. Thanks ECVC for being awesome!

I couldn’t have had a more different experience from Vanessa J’s review if I tried. First off– where is this private parking lot? There’s plenty of street parking but didn’t see a lot nor did anyone tell me about one over the phone when I made my appointment (and then they followed up to confirm I was actually coming for the following 2 days).
I don’t have insurance and wear contacts and needed a new prescription since I was on my last pair. I called around and got some pretty high prices on contact exams (150 +) then when I landed here they told me 95.00 so I booked my appointment. I wish i had asked more questions, but as a lifelong glasses/​contacts wearer, exams are usually the same wherever you go. At least until now!
When I got there I had to talk to a man in the front, not sure who he was but he informed me (with a raised voice and bulging eyes) that they did not carry my brand of contact lenses (they only carry acuvue) and they wouldn’t write me a prescription for any other brand. Ok. I said that was fine but I just wanted to prescription because I usually buy my lenses online. Then he said they would fit me with their brand and I’d have to come back in a week to make sure it was ok. I said of course, that is what everyone does. He now is raising his voice at me saying if I don’t buy from them then i have to GIVE THEM BACK THE PAIR I’VE BEEN WEARING THEM ON MY EYEBALLS. Ew. This guy sucked sooooo bad. I said I understood and pushed through even though i should’ve gotten up and left.
Onto the exam!
The optometrist was very nice, young and pretty. She figured out my prescription right away. Didn’t do ANY of the tests that eye doctors normally do (puff of air, look right look left, look for the dot etc). All she did was figure out how bad my eyes were. So, I guess that’s what I get for getting a bargain (100.00!) eye exam. Nothing else except the written prescription I guess.
I’ve gotta go back and give them my used contacts. But other than that, I will not return nor will I recommend them.