Td Banknorth Na

We choose this bank to do the refinance on our mortgage. At first, everything seem to be fine. After many months pass, I started to feel that my refinance application taking a little bit long. I email to ask the processor, no response. Went in trying to catch one of the manager in this branch to ask, he was either out of the office, in lunch break, vacation or he said he will email me. Nothing heard from him. By the way, his name is Thomas Merrigan.
Almost 6 months pass, yes! A refinance taking 6 months long. And at this point they aren’t sure about the closing date. Lolz! I wrote a complain to their head quarter and never heard back. I finally wrote them an email explaining why I am deciding to withdraw my loan application and decided to choose a different loaner. My new application too 2 weeks and It was done.
I came into this brand asking for help because no one really hear me out and the mortgage place keep sending me the bill asking me to pay for the mortgage processing fee that they them self didn’t care about. In the bill listed a phone number and a person name to contact if I have problem with the bill, but when I called her voice mail box was full. The people here at the bank asked for my phone and email said that they will taking care of it. Weeks goes by, nothing heard from them. Occasionally, I would come in for banking service and the lady who spoke with me before said the same thing «I’m working on it.» Do they really care and work on my case? Who know?
I went online and was shock on how many people has been complaining about TD Bank North, amazing. I would recommend to not do business with this particular bank. Terrible service, rude and they don’t know their business. If you don’t business me, Google «TD Bank Compliant». You can spend endless time to read about horrible review that others have to say about this bank.
I am a business person, would never have the kind of time to waste with people who doesn’t know what they are doing.