Trombly Bros Inc

Love these guys, they’ve been here since 1938! They gave me an oil change and checked my tire (which was low) fixed it no problem thank god since I have an Audi. Bathrooms are beautiful too. 5 stars.

I’ve been going to Tromblys for years and they are great! I love everything about this place. They are always willing to work with me and provide options on fixes.
They really help educate me on what is wrong with my car and help me understand my options. Whether it’s a simple oil change, inspection or a major fix I always have confidence that Tromblys will take care of me.
I had a terrible experience with the Mazda dealership in Lowell when they told me my car looked brand new, and then 3 weeks later I went back for an inspection and they told me I had $ 7,000 worth of fixed on my car! I took the list to Tromblys and worked with Mark to understand what was real and what was not. He laid out what he thought should be fixed immediately, what could wait, and what was completely made up. I ended up getting it fixed for a couple hundred at Tromblys instead of getting ripped off for 7 grand by the shady Mazda dealer.
I highly recommend Tromblys for your car service!

Always quick to get the work done, always very friendly, prices are reasonable, I have been coming here for a number of years, I would not bring my car any where els.

My car has never been in a car repair shop before Trombly’s. The next day I received an «Extend your cars warranty» call from a telemarketer. Somehow my information with the VIN got out there.

Rescued our big Sprinter van in Andover and towed it all the way to CT. Was very responsive and easy to work with.

I’ve been through the ringer many times (as I’m sure we all have with auto repair shops) but have had great experiences with Trombly Bros. They are very knowledgeable, unbiased and they key to it all — they are honest with you. I don’t feel like I am being tricked into spending/​fixing more than is necessary and when I researched their quoted prices they were accurate and reasonable. I’m not taking my cars anywhere else from now on. I so appreciate and honest and reliable mechanic!

This is what people mean when they say «old-​fashioned service». I’ve been taking cars to Trombly’s for more than a decade, and never had a bad experience.
They are very knowledgable, and scrupulously honest.
Estimates are unfailingly accurate, and the final bill is usually just a little less than the estimate.
Prices are fair, and the work is done well and done on time.
Their advice has always been spot-​on: they present you with options and make a recommendation, and leave you to make the choice: no high-​pressure «advice» like you get at the quicky-​lube places and such.
If a little thing needs to get done, they notice, and sometimes they don’t even charge for it; things like lubricating the hood hinges.
If they can’t do something, they’ll say so, and tell you where to go to get it done. For example, they don’t have the machine to read the engine codes from pre-​1996 engine computers, but the dealer does.
Their inspections on used cars are thorough and reasonably priced.
You should call and make an appointment though — they are very busy, and for a good reason.

Best place to ever get your car towed/​fixed out of any place I’ve ever had the misfortune of experiencing. You know how it is, every towing company in Boston is literally only interested in ripping you off — but not these guys. I had to drive 40 minutes from Revere to N. Andover in order to get my car, so obviously I was less than thrilled. When I walked in, a very handsome guy greeted me extremely nicely, and immediately got my paperwork started. I didn’t have to wait around twiddling my thumbs, and get ready for this bonus: there is no skank lady with Dunkin Donuts talking on her cell phone and ignoring you at the front desk! (thank God!!) Everyone there was super nice and very cordial. One of the main guys (I honestly forget his name but they’re all great people) ended up giving me 100 $ off because he had quoted me the wrong amount over the phone. Can you believe that!?? I never thought I’d see the day. What’s more, I accidentally dropped my temporary license outside, and these guys mailed it to me with a note saying «we found this in the parking lot». Such a good group of people. They seem to be closely affiliated with the police department in N. Andover, and the pee-​wee football teams around. If I ever have to tow my car anywhere again, I might shell out the extra cash just to have it towed there. Now THAT says it all right there.

Good Quality/​Horrible Customer Service– If you want an enjoyable experience, do not go to Trombly’s… If you want to be treated like another sheep in the line, this is your place.
The staff at Trombly’s is very condescending. I know enough about cars to guess at what is wrong with my vehicle and suggest a best fix, hoping to save everybody some time and money.
When I went to Trombly’s for the first (and last) time I suggested they look at my fuel pump as the reason my Silverado was bogging down upon ignition and in first gear. Upon my suggestion, the response from the owner of Trombly’s was a stern, «Nah it could not be that… how much experience do YOU have under this hood anyway»… he literally laughed in my face…
They investigated the problem, charged me several hours for taking up bay-​time, and realized it was the fuel pump… I bit my tongue not to scream, «I told you so!» as I paid my bill…
They seem to know what they are doing and most people in North Andover speak highly of their abilities (my main reason for going there in the first place), but their attitude towards walk-​ins was off-​putting.
My new go-​to is Main Street Auto Service and Sales right down the road… they treat you like part of the family!

GREAT deal on Yokohama Tires!!! These guys are the best!

Even though Trombly Bros didn’t fix my problem they pointed me in the right direction to go in. They didn’t just assume and jump right into it. They tried to pin point the problem but couldn’t actually figure out the real reason why my car was doing what it was doing. They are honest people and told me they didn’t want to try and fix it and if it went wrong they wouldn’t want me to spend money on what they didn’t know for sure.
Another time I brought my car there I thought I needed an alignment but instead he said I needed 3 new tires that were all the same but I had a hard time spending over $ 500 on tires right then and there. Mark wrote down all my tire information and said you can price them out some where else but we don’t make a profit on tires so it wouldn’t really matter where I got them. That was super nice of him to do that. Why wouldn’t I go back and get the tires from them when I was ready? I’ll be back very soon.
Honest good people.

Stupid car… Go back to my review of Colonial Cadillac to find out more. Well a forty five thousand dollar car. (when new) now has 70 thousand on it & would not pass inspection due to a code that shows there’s something wrong with the transmission. Please don’t buy a Cadillac. There didn’t seem to be anything wrong with the transmission. Brought it to Trombly Brothers. They took it in fast, fixed the the problem honestly & fast & even drove my car back to my house to pick me up so I could go back & sign the paper work & pay them. They seem honest & genuinely nice. They tow, they do inspections & they have a good size shop there. No complaints. I’ll be back.