Enterprise Rent-A-Car

Overall everything was good however, when first arriving the employee was MIA 15 min later I finally saw him washing and cleaning a car, the car was his. Mine was dirty and had trash from the previous person lol. When I came to drop off the car again the guy was no where to be seen again for like 10−15min. The price and actual car were good enough not to really care or complain

The best experience always!
Have always received a positive response for any query/​assistance required. Keep it up! :)

These guys are the best. I have been using them for a good month now for business. Since the very beginning, they have treated me like I’m their best customer. It’s as if they never want to say No to anything that you want. They have gone out of their way to exceed my needs and always reach out to me to make sure that I’m okay. These guys keep me coming back.

Richared really was so nice, and understand all my needs. I rented a large Gmc and it was great and clean. And they offer me a drive to my home.

This guys are a big fraud. Make sure you inspect the vehicle thoroughly before you rent it. I rented the car over the weekend, and while the car was visibly out of garage and still had issues with it, they said it was fine. When i returned it, they claimed that there was further damage on the car, and demanded money from me. This is now a big hassle for me. Better off giving a few bucks extra and rent it from other places.

Actual address is
Enterprise Rent-​A-​Car
2434 W Main St # 2436, PA 19 403
(610) 631‑6960
Called Enterprise after being rear ended and needing body work on my GTI. I first called the national number and was not 100% pleased with the amount of service provided by the Customer Service Rep. They weren’t willing to work with me on the pricing. Specifically, I was going to pay for the rental myself to speed up the process but it didn’t seem there was any way for me to get the discounted rate the insurance company gets. This being the same rate I will be reimbursed! Obviously I didn’t want to put money out of my pocket when it was someone elses mistake. I told the CSR I’d check with my insurance company and get back to them.
Rather than calling the national number again, I called the local branch directly and was immediately pleased with the difference in attitude! I got a caring CSR that made me feel like a valued customer and not the next caller in the queue. She actually called the insurance agency to find out the max they would reimburse and matched that price for me. They didn’t have a car available in that range so they discounted a more expensive car for me to make up the difference. Ultimately she helped me direct the bill to Allstate so all I had to put down a deposit. My car took longer to repair than estimated and they had no problems letting me keep the car a few days longer. All in all a great experience and I would highly recommend this branch.