Pizza Hut

I really like pizza hut for it’s cheap but delicious chain pizza (mostly for the pan crust and the deals) however this location is very poorly managed. They fail on every level for the most part, delivery and dine in, and the place is a disaster busy or not busy. There is rarely anyone at the registers in front to help with pick up or walk up orders, I guess one person will wander up every now and then, no hostess to be found or waiter takes forever to get to the table. On the busy day I went in there were large crowds waiting and tripping over each other in the front waiting area who I overheard complaining. I know places get busy and wait times can be expected but they just seemed to be scrambling around and disorganized. The second time I decided to give this place another chance so I ordered delivery at night. The pizza took almost two hours to arrive. When I finally opened the box and touched the pizza it was not even slightly warm, and the order was completely wrong (ordered a pepperoni only, they gave me a meat lovers with all this crap on it) I’d just recommend if you like pizza hut and want your order fulfilled correctly and your food hot, definitely try another location. There’s plenty of other Pizza Huts around the city or burbs.

I absolutely loved this place… Until last night. I ordered 2 large pizzas, now my stomach has been killing me since I ate it. Not puking or anything like that yet. But damn I’m in pain. I would order/​dine-​in at least once every 2 weeks. Never again will I go back. This was around 9:45pm when I stopped in. It’s 9:40pm now and my stomach still hurts.

Chicken wings! Who doesn’t like them?
Having to wait 30 minutes for your wings, not to mention the 15 or so minutes to watch employees shuffle around an empty restaurant before taking your order, is not an experience I wish to repeat.
Only the television showing the game kept quiet that voice inside me who wanted to have her own version of «restaurant makeover».
I asked why the holdup and kept on being told «we are working on your order». I was the only person in the place and ordered six or was it seven chicken wings.
Anyway, the wings kind of sucked and it was such a beautiful day outside.

After being a semi-​regular at this Pizza Hut for years, I don’t think I’ll be going back any time soon. My sister and I would do girls days about once or so a month and head over to Pizza Hut for lunch before shopping at the HIP. The last time we went in was just a train wreck. We walked up to the hostess booth waiting to be seated. A guy working the register stared at me. He eventually said someone would help is in just a moment. I waited five minutes before someone came to seat us. When we sat down, we pretty much already knew what we wanted. Servers walked past us for over fifteen minutes before anyone so much as glanced out way. The place was pretty empty, too.
A guy named Luigi finally came to our table and took our drink orders. He was an okay server. Very polite. Brought things out pretty quickly.
Another thing that bothered me was the blinding sun in the place. Our table was by the window, however, the shade wouldn’t close. Before we got our pizza, we asked Luigi if we could move to another table, and he said that was fine.

Worst place ever…
The service is soooo bad!
And don’t plan on watching any Chicago sports here, because they have no channels! It’s a pizza and wings place, with 10 TVs and no sports.
The food is mediocre. Never coming back.

This Pizza Hut is new (er) and clean, but could improve.
Our waitress was nice, always asking if we needed anything and making sure our drinks were filled. But, there were problems.
The temperature was freezing. I had to put my coat back on! We asked about it and our waitress said there were issues with the heat, and said a guy had just been out to fix it. Well, he didn’t do a good job as everyone in the place had jackets on. From other reviews, it seems this is not the first time this has happened.
Another issue: the food. We got there at 11:30, which is a half an hour after the lunch buffet should be open. We were told they had some troubles that morning, so the buffet wasn’t ready yet. How was it not ready 30 minutes into the buffet? Oh well, the breadsticks came out kind of fast, as did the thin crust pizza. While i waited, the waitress brought over the salad — either Ceasar or garden — that comes with the buffet. I was kind of surprised that the salad wasn’t part of the buffet with a whole salad bar of toppings you could pick from, but our waitress said she would bring the salads out. I’ll say one thing, they do not skimp on the dressing. I asked for Italian and I got Creamy Italian, which is not at all the light option I was going for when I ordered. The salad was so drenched, it was just about ruined.
Finally, the pan pizza came out. I indulged myself on the pepperoni, my favorite kind there. The great thing about the buffet not being ready when we got there was that every item in the buffet was steaming hot, fresh from the oven.
We happened to be in the same parking lot at the Putting Edge, so we decided to make it a true high school date by going to Pizza Hut, but I probably wouldn’t seek out a Pizza Hut otherwise. As far as Pizza Huts go, this is one of the better one in terms of remodeling and cleanliness, but take that for what it’s worth.

It’s been about five years since I’ve been to Pizza Hut. Not because I don’t like their pizza – it’s mediocre and Americanized, just how I like my men– but I had no idea they still had restaurants. I thought they only had those hole-​in-​the-​wall delivery/​takeout joints.
I was pleasantly surprised that the day after St. Patty’s, I could go into an actual restaurant and relive my childhood obsession with this pizza. Cheese, sauce, fried-​looking bread. Just like any other Pizza Hut location.
Bonus: They still have the lunch buffet. Too bad it’s so far away from my apartment. Did you know this is the closest location to Oak Park? It is.
Also note: the 3-​star review is because a: our waitress was a bit slow on the refills and b: It’s Pizza Hut, guys. Pizza joints are a dime a dozen and this is basically fast-​food pizza sans the big nosed, roman dude squeaking out «Pizza pizza!»

Not a fan of this place! No cheese on pizza. Seriously! On two different occasions they brought me a pizza that had no cheese on it. –Thats right-​no cheese! So it was bread w/​a little sauce on it w/​cheese on half the slices and absolutely no cheese on the other slices. I complained both times and both times they offered to make me a new one after waiting a long time for the first one. I don t know about anybody else I don t trust places to remake food after watching movie waiters, but they should charge half the price since they are giving out half the pizza. They don t do this by the way! They look at you like its dumb your complaining about the bread they just served you. If you think delivery is better, it s not. They take seriously hours to bring you food. I m just going to stick to little Ceasers pizza at least they always put cheese on pizza.

Unfortunately, my opinions of this restaurant have degraded rather rapidly throughout the years. The service is decent, but nothing to rave about by any means. The actual food quality of the buffet has seen much better days. Walking up to a buffet full of cold and hardened dishes is not only disgusting, but pathetic. If you order off the menu the items take longer than expected to arrive at the table and normally not in the quality you would expect. The restaurant has become dirty and under maintained throughout the past few years which is a disappointment. Seeing as this location only opened up a few years before I’m updating this review it’s sad that it has deminished so rapidly. The men’s bathrooms are a joke and seem more like a tribute to local graffiti than anything else. The lock on the one lone stall is broken and has been for over a year now. The lock will technically «lock», but seeing as the outer parts of the locking mechanism are broken it serves as a rather large peephole into the stall.

Great food, but HORRIBLE SERVICE!!! waitress by the name of Amanda, it is the second time we go to this pizza hut and she has served us, she is always pressuring people to leave by bringing the check when you still eating and sometimes or many times we want dessert and we are unable to order, because we had our check on table already, she is never concerned about customer service, is always all about leave out of here NOW!!! Thank God there is a waitress by the name of LUCY, she is the best!!! gave us a free drink and although she was not our waitress she was always concerned about what we needed!!! GO LUCY!!! Avoid Amanda!!! Dont seat where she serves!!! Good Place but she makes it the WORST! ASK FOR LUCY FOR SERVICE!!! 5 STARS TO LUCY *****

Pizza Hut has always been a favorite of mine — since back in the day when you could get breadsticks, salad, a medium and two sodas for under $ 20 and take some home for the next day!
This place is really nice and the servers are really attentive. Gone are the soda glasses that I could not lift with one hand, but they refill in a flash, so I am not dehydrated. We ordered two sodas, a beer, two personal pizzas, an order of breadsticks and a side salad and all that was under $ 25!
The menu here is also expanded with all the chicken items from Wing Street, making it the perfect snack type food or pre-​game meal.

They actually deserve less than one star…
1^st of all, I came in Wednesday after work with my 4 kids. The waitress shoved 3 tables together which all wobbled really bad.
The place was freezing, even I was cold and I usually like the air blasting. asked the waitress if we could move, she told me she’d see about turning the air down… uhh, that never happened.
More people start coming in so the dippy waitress grabs more tables and shoves them together, while doing this, she knocked the roll of paper towels on the floor, so what does she do? she rolls it back up and places it back on the table… I said «Excuse me, that was just on your disgusting floor «she just looked at me and walked away… WTF???
so then my daughter needs to go to the washroom, I told her to go… she comes back, thank GOD she washed her hands. because about 10 minutes later, my other daughter needs to go so I take her. all 2 stalls were locked and nobody in them, large stall was over flowing with poop all over the floor… I was like HOLY SHIT, and I walked out, took my kids and said lets go! My older daughter told me that she had to crawl under the stall to get in and crawl under to get out… she couldn’t get it open and she’s only 7 so she really didn’t know better.
but STILL! the people that work there are disgusting and obviously do not care about their facility or the people that dine there. BTW, the food was totally flavorless and took way to long getting to the table.
I took my check to the register and as my feet were sticking to the floor, the woman asked me if everything was ok… I said NO, it wasn’t ok and told her I was reporting that store and pray I don’t call the health dept. I will NEVER EVER go there again, even my kids were grossed out.