Hibdon Tires Plus Auto Care

After the 3^rd time in a row they couldn’t repair a tire with a nail in it I decided to try Discount Tire. Sure enough, they not only repaired it, but it wasn’t an issue. I feel like a sucker for the last two tires that I was skeptical about. I was still trusting they were Hibdon’s. They’re not, they’re Tires Plus (owned by Firestone, if that says anything).
They also lied about the tread on one of the tires (40k tires with less than 30k miles on them) to try to make an additional sale. Do yourself a favor, go somewhere else. Tires Plus kept the Hibdon’s name for a reason. They’re a disgrace. This is from someone that went here solely for roughly 30 years.
AVOID.
Nice that they’re hiding the review of this degenerate company. Although Unilocal has about as much integrity as Hibdon’s. It’s why they have to post those fun little disclaimers that they don’t hassle merchants to pay to remove reviews (in spite of doing just that in the past).

I have had the very unfortunate experience of having two tires finding nails at two separate times. I then had the very fortunate experience of having my tires repaired FREE at Hibdons. Both times I’ve been greeted and helped by pleasant staff. Both times my car has been handled quickly, or, at least as quickly as can be expected. Hibdons has saved me twice now. Free of charge. Why anyone would take their vehicle anywhere else is beyond me!

Don’t bring your vehicle here unless you have an abundance of time and patience. My fiancé and I have been customers of theirs for awhile and we have experienced nothing but frustration from them. There are many experience to give evidence of the kinds of frustrations they have caused but I will share with you the most recent occurrence. Today we brought our vehicles in to get somethings taken care of and had made an appointment for 9 am the day prior. We arrived and told them the problems we were experiencing and they begin working on our vehicles. They complete the work on one of the vehicles and included an oil change that had not been requested. My fiancé and I drive off in one of the vehicles while the other vehicle is still being repaired. We notice that the vehicle we drove off in is still experiencing the problem we had taken it in for that morning. So we took it back to try to fix the problem we had requested. While we were waiting we see one of the computer monitors in the shop and the screen reads my fiancé’s name and says no appointment next to it. This shined some light on why our appointments were taking so long. In short you are better off going somewhere where they value your time, money, and business. I have been at hibdon tires plus since 9 a.m. this morning And it is currently 1:14 p.m. And our vehicles are still not repaired…

I drive a pick up with 32′ cargo trailer on it. On Friday night, very late, on my way home, I heard a horrible noise. Saturday morning, on my way to get the trailer, same noise x 10. I pulled off the road and Hibdon was right there. I was lucky to not have lost my tire. There was a huge issue. They were already very busy, but took the time to check it out to see if it was something they could fix, in order to give me a chance to get it somewhere else if it was not something they could do. I appreciate that. I had work to do. I had to cancel some of my day, but they had me back on the road by 5 pm. Totally, unrelated, that night, I had my serpentine belt break on my way to drop off my trailer. I called this (Sunday) morning to see how early they opened on Monday to plan to have it towed over and guess what?! They were open. On SUNDAY! We got it there and fixed and home again by afternoon. I don’t have to take a day off work to deal with it. On top of it all, these guys are friendly and very professional. I am going to be going there more often.

For an oil change, its okay.