Bob Moore Nissan of Norman

I have bought two cars from this dealership. They are always extremely helpful. When I bought my first car I walked in by myself after having another dealership treat me like I couldn’t make any decisions because I was a female. Bob Moore was very understanding and found me the perfect car. A year later I went back. Instead of screwing me over (which they could of because I was upside down since I had bought a brand new car a year ago) Rocky worked with me and got me into a brand new Altima that worked with my budget. Bob Moore is amazing and I will be only go to them from now on.

Working an 8 – 5 job makes it difficult to find time during the week to get a quick oil change. I have a service plan with Nissan so using a dealership is a must. I called Hudiburg Nissan first (as they were closer to my location) to ask them if I arrived shortly after 5 would they be able to perform an oil change and they gave me the run around and kept putting me on hold. I then called Bob Moore and was told with a pleasant voice, «Be here by 6:30 and we will take care of you!» I arrived at 5:50 and was greeted by Susan, I explained to her that I wanted to get in and out and that I knew there might be small recommendations but I didn’t have the time today. While sitting in the waiting room, 3 different employees approached me. asking how my day was. if anything good was on the TV and then to compliment me on the pants I was wearing. I am all about customer service and those extra little touches after a long work day. go a long way! At exactly 6:28 Susan walked back in to go over what was performed and send me on my way. No hard sales, no pressure and I still had 30 minutes to make happy hour!

Good experience. Jason Jones is great to deal with, very patient with a very picky shopper.

We have a 2013 Altima that we purchased in May of this year. Thank goodness my husband and I decided to have it pre-​certified when we purchased it and included the additional warranty wrap. Driving to work Sunday I hit some debris in the road that fell out of the truck in front of me. It popped my rear passenger tire and bent the wheel. We had purchased the car in Grapevine Texas but needed to get it repaired here. We live in Mustang. Of the four Nissan dealerships in the OKC metro area the Norman dealership was the furthest but got the best reviews by far so we decided to bring our car here. I am so glad we did. Crystal was the point person for our car repair. When it became evident that it would not be fixed the first day because a new wheel would need to be ordered and delivered from Dallas she let us know so we would not waste our entire day waiting. She kept us updated every day as things were progressing. When the wheel arrived everything was fixed in a few hours. They vacuumed our car and did not disturb any of our personal belongings that were in our car. If anything else happens with our car I will not hesitate to take our car back to Bob Howard for repairs.

If you’re female, prepared to be Insulted, taken advantage of and be talked down to.
I realize ALL car dealers talk down to women. but this place is the worst of the worst.
I go in alone. They ask «Is it just you, no bf, dad, husband??»
Immediately, that question.
Not, how can I help you, what car are you interested in.
Nope… Apparently a single (as far as they knew) women in her late 20s is too stupid to understand buying a car. Interesting logic… NOT!
I’m NOT the typical, spoiled southern débutante type, too helpless to know anything without a ‘man’ telling me.
So, they realize I’m a «Yankee”, I’m assuming based on my non — southern accent, they take a different approach and still insult me. (They implied I was aggressive and unlady-​like… You know, because I got «mouthy» with a male sales rep & the manager, and this is Oklahoma… Where women are generally 2^nd class citizens.)
Oh, and every single car here is overpriced… And when confronted about this and I KBB’d and point out how SEVERAL MODELS are $ 4,000−6,000 more than in other states… Their response is «Oh, but we give to charity more than any other dealer». (Because as a women, they wrongly stereotyped me to think I had a soft side when it comes to a business transaction like this. Also, the church-​y stuff doesn’t guilt trip me. So, they struck out there.)
So. in reality, they scam that money out of morons willing to overpay??? And have the nerve to call that ‘charity’, just so YOUR car dealer’s name can get the tax breaks???
Wow. Maybe drop the price and I’LL DECIDE if I want to waste $ 4−6K extra to «give to charity»… And I’LL get the tax break, not your dealership.
Lots of con artistry at this place. AND SEXISM!

Friendly and good car choices. Love the Juke! Sweet car inside and out. Willing to work with you and get you the car and finance rate you want; not pushy or rude about selling you a car at all. They want your business and are willing to negotiate; They are with me and I feel comfortable siting here talking to them unlike the last dealership I went to.