FedEx Ship Center

So this fedex can’t print lables, they wanted me to drive to some random copy place a few miles away. And the dude behind the counter couldn’t be anymore rude unless he was to throw trash at me and insult my mother.

It’s quick and efficient. People are very nice and always re-​tape your package if they think it needs the extra reinforcement. No complaints from me.

Overnighted a perishable package to California. While the freight is going to be expensive for any courier you choose, the convenience, courtesy, & ease of shipping from Norfolk’s FedEx shipping center makes them my go-​to place for our business needs! Thanks Big D… I think that’s what they call you… you were a pleasure!

I really don’t want to give it 1 star. We shipped out on the 13^th to Guam, paid priority for it to arrive by the 17^th. It didn’t. When we called to find out the status, they didn’t even know where the pkg was for days and that was with the tracking number. Unbelievable. It finally arrived on the 22^nd…5 days late. They said that we would be charged only shipping and not priority and our card would be credited. Since FedEx is prepaid unless you have an account, we didn’t give it much thought after that; however, a couple of weeks ago, we got a letter from collections. Really? How do you get something in collections that was PREPAID? They didn’t deliver the service they promised on their end and they didn’t credit us like they said. We would not have known had we not gotten the collections letter.
Anyway…after several phone calls and the run around more times than I care to count, we got a letter of credit. They would not tell give us a letter for our records stating that it was an error on their part in the event that it went on our credit report.
Did I mention that half of the people that you speak with on the phone are plain nasty? I wish there were more alternatives.
People! If you are going to use FedEx to ship, make sure that you check your bank statement if your package is not delivered promptly. They are not honest unless you demand that they be.

This location is located off a winding and twisting airport road tucked away from the main terminal area of the Norfolk International Airport. You can also access it coming from Robin Hood Road which turns into Airport Road at some juncture.
Parking is a little dicey. It’s not exactly located in front of the center and it’s not distinctive. There are cargo trucks interspersed with privately owned vehicles with traffic coming and going. As such, keep your head on a swivel as this location can get busy.
Once inside, you won’t exactly be blown away with chic modern décor with handsome aesthetic minimalism interior design. Nope. The place is drab and boring but I’ve never seen it disheveled in any of my visits.
My personal experience with the staff at this location leads me to describe them as professional, informative and courteous. Service doesn’t take long. They’re pretty efficient. I don’t want to be misleading and say that you’ll be in and out in a snap but compared to my waiting time at the USPS, this location gets it done in a timely manner.

Just never use fedex, it may be cheaper but they will destroy what you are sending and then run you around on any claim. Save your self the time pay more and take your stuff to usps.

What this place lacks in a stylish lobby, it makes up for it with quick efficient service. This is where you can ship a frozen biological specimen.