Bojangles

Food was great. Chicken, Dirty Rice and Mac & Cheese all delicious.
Service staff was marginal at best. The female staff was more concerned abour their Saturday jight plans than taking customers orders. Order had to be repeated 3 times.
Chicken A+++

Very annoyed by this location, I was in a rush and tired so decided to try their family pack. When the cashier ring me up my total came alot more than it should have been., I asked about it and she said it was tax. I even mention «that’s a lot of tax» anyways, the other two workers where getting my food ready, they seem a little lost. Then as she handed me the receipt I notice that the cashier did charge me the wrong food, I told one of the workers that I got over charge. She Said I had to wait for the manager, 10 min laters till no manager 15 min later, no manager and I am very mad, I asked if I can just have an extra side dish which doesn’t even cover how much more I got charge. Then the manager walks in, he never even came to talk to me, who stood in the back kitchen while the girls where prob explaining the issue, one of the girls comes to tell me she needs to call another person! I said «are u kidding me?! I been waiting here 20 min! The «manager» it’s just standing in the back! Not saying one word! Apparently he doesn’t know how to void a freaked transaction! I said keep the money, just give me the xtra dish! I was fuming of this ridicules! Unprofessional stuff! (it was not the girls fault, I blame the cashier and manager) but the worst part was that when I got home! I was missing my side dish!!! Never going back ever! After I spend almost $ 40! I got a meal package that I could’ve got for half at Kentucky fry chicken! So mad!

Bojangles has some pretty good chicken and this location is no exception. It’s located in the food court of the NEX in Norfolk. The dining room is always kept clean, but it can get really busy during lunch rush and the weekends. The lady at the counter was friendly and engaged my son in conversation. We got his order quickly and he said it was good. I ate his biscuit and I concur.