Hunter’s Ridge Apartments

If I could give 0 stars I would, and that’s still being nice. I currently reside at Park 83 & this location is a sister apartment being that it is owned by cortland partners as well. I was excited at the fact I can transfer my information to hunter ridge without paying any fees (app fee, & the ridiculous 300 admin fee). I was being assisted BY PERLA. Who was in fact horrible with her customer service. When I spoke to Perla 6÷23÷2016 I was told to fill out a transfer form at Park 83 which I did immediately that same day. I then told her I would come by Saturday to view a 2bed 1bath she gave me the hours of operation and I would see her Saturday. I come first thing Saturday filled out an app and gave verification of income. What she says next surprised me. She tells me there are no apartments available for me to see. Mind you I need to see an apartment or something similar so I know what I am signing for. She then proceeds to tell me one will be available Monday to view and the other Wednesday. Ok great! I tell her one apartment says it’s available now but she tells me that is just a estimated time and not the actual date it would be ready??? Makes no sense to me. Literally a few days before my move in date which would of been 6÷30÷2016 why wasn’t I aware of this when I first called? Typically when someone comes in they want to see an actual apartment. Perla told me everything was done all I needed was my transfer papers from park 83 which they sent back over this morning 6÷27÷2016. As I was told before typically when someone transfers to another location within the same company the apt is then held and if any issues arise the apartment is put back on the market. So I called hunter ridge apts and spoke with a very rude MADDIE this morning to confirm the apt will be ready to view. She proceeds to tell me both apartments have been leased already!!! WHAT?! my apartment is suppose to be held? I spoke with perla she said everything was done I just need my transfer papers? My moving date is 7÷2÷2016 nothing being available til August. She tells me I don’t know what you and pearla talked about but those apartments are gone. She then tells me I didn’t fill out any rental apps. EXCUSE ME! I filled out one online and one in person. Then tells me oh perla never put it in the system and she’s not back till tomorrow. How rude! What kind of compassion is that? And started to get loud with me. I just hung up and did not want anything else to do with that place! Long story short avoid this apt complex they just want your money and do not care about you and your living situation like Park 83. If I could stay at park 83 I would it’s just a little on the expensive side with me getting my own apartment. I really hope hunters ridge gets rid of those two god awful women and hire people who actually love what they do.

I lived in Kansas City before I had to move to Atlanta for a new job. I visited Atlanta for almost a week to visit a few apartment communities, but did not find any of them satisfactory. Either the rent was too high, the place was a drab, or that the staff at the community did not seem to care about projecting a professional and courteous image and answering genuine questions I might have had. The last of the reasons was a deal breaker, for if this was the face I was being made to see before I moved into the community, I could only imagine what it could be after I moved in.
As with other prospective residents from out of state, online reviews played a central role in my calculations. I found that Hunter’s Ridge had excellent reviews in the most recent year, and as any statistician will tell you, data becomes less predictive as time passes on. So the most recent reviews carried more weight, and were more predictive of my potential experience. I got in touch with the staff and they helped me locate an apartment that fit my needs well.
Somewhere along the line, I felt like the process was going slower than necessary. I let them community staff know that I was unhappy with the progress on my application. At this point, the community manager, a lady by the name of Diana took matters into her own hands. She put the application on fast track and made sure that every email and phone call was replied to in a timely manner. Since I was sitting out of state having to plan my move along with truck rental etc., this helped alleviate a great deal of uncertainty. She was extremely courteous and helpful, going so far as to wait until I visited the apartment to collect a fee that is usually paid up front, demonstrating trust in a resident she had only talked to on the phone. Another staff member by the name of Angie was there to help me with the actual move in and with any follow up questions I may have had. Note: If an apartment does not meet one’s expectations, the courtesy and professionalism of a community staff team can hardly undo the damage. But all else equal, it makes all the difference dealing with a cheerful and professional bunch of people.
The apartment itself has exceeded my expectations. It is nice and cozy and the view outside is perfect. Overall, I am extremely happy to have become a part of this community.

Do Not move here. I am a current resident, and I have regretted it since the day I moved in. I cant wait until my lease is up in May. The roaches are out of control. The place is quiet, but once night falls all of the riff raff come outside, and hang around the entrances of some of the buildings. Dogs run loose. Good luck trying to call the leasing office to complain. They either will not answer the phone, or they will say that they are not onsite, and they dont have anything to do with the problem, but they will take your name and number. No one ever calls back. The water is cut off at least once or twice a week for several hours with out notice. I call the rental office, and they dont answer. Call the offsite number, and they tell you several different times. In short, dont be fooled about the Norcross Peachtree Corners address. The neighborhood and the rental office staff are just as ghetto as most of the rental properties you may see in College Park or Riverdale. You may as well rent in those areas for half the price.