Recycled Dog Rescue

We adopted our sweet baby girl back in December from RDR out in from of Petsmart in Seacliff shopping center. We had just been though a very lengthy and emotional adoption process with another local rescue that went bad because I refused to put in a doggie door so this little chihuahua mix could have «indoor out door access at all times». Even though I explained about HB’s coyote problem and the fact that I am home all day and he could go out when I was watching. My daughter was heartbroken. Then we found our forever furry friend Willow! Some things are just meant to be and she was meant for us. I can’t thank RDR enough. They were so helpful and even called to check on the pup and how she was fitting in to our family. I this rescue and I have referred them to quite a few people.

We filled out the adoption paperwork we were contacted right away. I spent an entire day writing back and forth via email in regards to adopting a puppy. When asked, when we could see the puppy… they stated any time. I replied I need to wait for my husband a couple hours later. When I responded that we could be there the next day in the morning. Their response was I am sorry someone is seeing the puppy tonight and she might be adopted. This was a shock to me, seeing that I was in communication with the organization all day with the understanding that the puppy was available. Never once was I told that I had to see her right away in order to claim her and that it is first come first served.
After writing two emails asking for an update and to please notify me, if we could see her the next morning. There was no response, we are still waiting for a response. So my suggestion is don’t get your hopes up. Their customer service is very poor and un professional. I was notified that the puppy was adopted by the add form
, Recycled Dog has the worst customer service ever. I could not image with customer service like this how they would treat us in person or even want to think how they treat their animals.
P.S I was leary about their name… «Recycled» they stated it in their name that their service is garbage.

My boyfriend and I adopted our pup, Myla, back in May and I don’t think we will ever adopt from anyone other than Emily and RDR! We met with her at our pups foster family’s house and from there we picked her out at 2 weeks and visited her every week till we could take her home! Through it all Emily was amazing, she always answered every question and worry I had before and after taking Myla home. Before we could take Myla home she’d invite us to vet visits and send pictures to us whenever she saw her. The work she does is seriously amazing, and RDR is such a great rescue. Adopting Myla was the best decision we ever made! As soon as we can afford it, we fully plan on adopting another!

We had a good experience with RDR. I posted that I wanted a large dog and Emily responded right away. She sent pictures of available dogs and puppies. Then we went to meet the dogs and we picked out a puppy. We couldn’t take him home for 3 weeks because he was still nursing. Emily emailed me pictures and videos of our boy during those 3 weeks. We picked him up after he was neutered and Emily has been checking up on him to see how he is doing. He is doing really well and are very happy with our pup and RDR.

Great experience with this rescue. I found this rescue through Petfinder. I requested information regarding a particular puppy and received a response almost immediately. The puppy we initially inquired about had already found a home, but Emily showed me some other available puppies. Scheduling a visit with the puppy at a foster home was easy, and we fell in love. The adoption process was painless.
Emily delivered the puppy to our home personally and has kept in touch to see how he’s doing.
The efforts of this facility are amazing, and they are growing. We love our puppy and everything RDR does to help those dogs in need!

I’m currently hanging out with Herbie, a puppy my boyfriend and I rescued last year through RDR. He’s now 10 months old, very happy, and very healthy!
Emily was very helpful and communicative throughout the adoption process and even delivered Mr. Herbie to our apartment once he was old enough to join our little pack. We even got to meet one of Herbie’s littermates at the RDR fundraising event in December.

I highly recommend adopting a dog from Recycled Dog Rescue. In December I contacted RDR because I saw a photo of a dog who needed a home. Emily quickly responded to my email and encouraged me to meet Triscuit. I nervously met Triscuit and Emily let me take her home for a week. Needless to say, I fell in love with the dog and adopted her a week later. Triscuit was a stray who had a few surgeries and is now recovered. Emily was totally honest and up front about her condition. She cares about the rescue dogs and still likes to receive updates. Again, I recommend RDR for anyone wanting to provide a good home to a rescue dog.

I found recycled dog rescue through Facebook. I loved what they are doing so I met a couple of dogs and fell in love with my baby. Emily still stays in contact and checks in on how our baby is doing.

We adopted our puppy from RDR and are so happy with the relationship and service that we were provided with. Emily & her staff take very good care of the dogs and try their best to give every dog the proper care and attention they need. Before finally decided to adopt a puppy from RDR, we had other applications at other rescues. RDR was the fastest to respond to my inquiries and didn’t take weeks for the adoption process. I remember that when we were planning to adopt our little Edie, it wasn’t the best time frame for us, since we were planning to travel abroad for a few weeks. RDR was so helpful and flexible with our timeline and basically gave us no reason to not adopt. It was the best choice we made. We love our little Edie and are so glad we adopted. Even up to this day, Emily checks up on us to see how Edie is doing and is always concerned when is sick.
Potential adopters need to understand that there is a chance the dog they adopt will get sick. Buying a dog from a breeder doesn’t guarantee that either. It is unfortunate that dogs get so sick shortly after they are adopted but that is gamble you take with anything. I know RDR does their best to make sure your dog is healthy prior to releasing them to the new owners. These dogs are rescued and rehabilitated. You don’t know what they have gone through before coming into your home and how much damage was caused on them physically and emotionally. So it can take a while for their immunity to get stronger. I can’t imagine RDR and Emily not wanting to help in any way they can.
PLEASE ADOPT!!!

****WARNING***** *****WARNING*****
ZERO STARS
BUYER BEWARE of these people. They take your personal information. And then tell you we gave your dog away to someone else but you can adopt these greyhound mixes…
Import dogs from Mexico streets???
Our 10 and 12 year-​olds were crushed after founder said they can pickup next Saturday after the puppy gets shots and neuter on Thursday. Our 12 year-​old was with his grandmother and had to watch someone else take the puppy that was promised to him and his brother the week prior.
Continued lies. Emily was the one that took the application and reviewed herself On-​site and said it was fine and we could pay next week when we pickup the white face mix. No mention anything was incomplete or denied. Please retract your lies. Write facts only.
Puppy was not taken at that time Saturday. I would have never continued with adoption get money from the bank, get books at the library for the kids, if it wasn’t approved… Why did Andi M. director try to get us to buy a greyhound mix. Lies beget lies. STOP LYING.
What kind of person/​people would do this?
Then director calls you back and says we did nothing wrong.
This was the same person who approved adoption over the phone and after obtaining suspect personal information.
Requested Petsmart do the right thing and remove these people from their locations.
Agree with Mike M. about the bait and switch comments.
see photos.
A Petsmarter wouldn’t allow…
Mail. They called us.
No return address, company letterhead, date.
–nothing about application content or missing info.

I have had nothing but good experiences with the Recycled Dog Rescue! I have known the founder, Emily, for about 2 years, and it is clear to me that she loves dogs and wants nothing more than to help them find wonderful homes. Rescuing dogs from Tijuana is a very brave and selfless act, and I admire this rescue for doing their best to ensure that all dogs get their best shot at a happy life. I myself have fostered numerous dogs for this rescue as well as even adopted one myself. This rescue is wonderful!

**UPDATE (3/​5/​2015)*** Emily Luciano responded below to this review. SHE IS A LIAR!!! If you read other reviews on here… others also say she is a LIAR!!! Don’t get caught up in her lies. You will be devastated as many have written in their reviews.
Whether a sick dog that ends up dying, or a dog that was promised to a family… all devastating situations that I wouldn’t wish on anyone. They have not paid us a cent of our vet bills… and Brit (one of the other owners) received all of the copies of those bills months ago. He was pissed about this review so he said «he is reconsidering the offer to pay us now» and nothing else has been paid beyond the adoption fee ($ 350). We are left without a puppy, still very heartbroken and have huge vet bills. These people (all three of them) are liars and shady. When you people (Recycled Dog Rescue) decide to do the right thing and pay the $ 698 still owed to us… I will put up another update saying you paid in full but nothing else on this review will be removed. In the meantime… don’t say you offered… because an offer that is retracted… isn’t genuine. This review is. I wish I could leave ZERO stars on my review. PLEASE DO NOT RESCUE HERE! You will not want to deal with any of this. No one should ever have to.
They get all of their dogs from Mexico and many of them come here sick. They know this. They knew it when we got Abby. They don’t do ANYTHING to make sure the pups are healthy.
A CALL FOR RESPONSE AND ACTION!!!
A Pet Owner’s Worst Nightmare! We decided to adopt a female German Shepherd/​Lab mix we later named «Abby». We were told that our pup was current with all vaccinations and would be spayed early on the day we were scheduled to pick her up. That was a Tuesday. By Wednesday evening our puppy was wheezing and coughing so we scheduled the first available vet visit. The vet technician told us our pup had a temperature of 105.4 and she likely had pneumonia. The puppy required IV antibiotics and fluids to help her fight this horrible infection. After being treated all day at the facility, the puppy’s temperature had not gone down and we were sent home with care instructions and oral meds to administer. We were told to look for improvement within a couple of days.
When no improvement was observed, we rushed our pup, Abby, to another vet for a second opinion where they drew blood. They sent us home with a secondary, stronger antibiotic and fluids that were required to be administered subcutaneously until we could get the results of the blood panel. The results were in: Canine Distemper a highly deadly and contagious disease with an 80% fatality rate in puppies.
Abby’s temp remained consistently high and we were advised that she was not going to likely make it and could potentially infect our other two dogs who have been part of our family for years. We were advised at that time that we had no other options and had to put her down after loving her for only NINE DAYS!
It is our feeling based upon the circumstances and how quickly they unfolded post-​adoption, that Recycled Dog Rescue of Fountain Valley did not:
1. Fully assess the physical condition of the pup prior to listing her for adoption;
2. Failed to administer vaccinations in a timely fashion;
3. Spayed the pup Abby, while she was already ill and compromised her health further by undergoing surgery; and
4. Sent Abby home to us without pain medication post-​surgery.
The purpose of this post is to alert everyone who invests a great deal of time trying to outplace to foster homes or rescues these lost souls. In most cases the rescues and fosters are reputable. In this instance, we are less than satisfied with our experience with Recycled Dog Rescue and by this PM on Facebook hope to hold them accountable for the following damages:
Adoption Fees $ 350 (promised to be returned within 3 – 5 days)
Private Vet bill of $ 1,000 to care for Abby post-​adoption when she was released prematurely from the rescue facility fighting both Distemper, pneumonia and pain from surgery.
Since our tragic circumstances unfolded, we have learned that one (1) additional dog has been lost due to Distemper and two additional that are hospitalized. THIS IS A CALL TO RAISE AWARENESS that you must demand full disclosure as to your puppy’s health pre-​adoption and advocate on behalf of your pup by asking that all diagnostic testing conducted pre-​adopted be shared with you so that you have a comfort level that the fur-​baby you’re adopting is healthy and will be happy and cared for from rescue to home.
Emily Luciano, President of Recycled Dog Rescue of Fountain Valley, explain yourself and answer to these allegations. Make this right, your stand in the community of rescuers and fellow Fur Baby lovers DEPENDS on it!

This is long because we were soo devastated with our experience with this agency and we thought our story needed to be told.
We had a horrible experience and we do no recommend using this agency as they are extremely unprofessional.
We went to see a puppy and was promised the puppy when he became 8 weeks and could leave his litter. Throughout the experience, Emily (the Founder) was extremely unresponsive when we called to ask questions about the dog food they were feeding him and what time we would be able to pick the dog up. In addition she lied about the price and process of adopting the puppy.
When it came to the day we were supposed to pick the dog up, we were lied to about a skin disease and really were sent around in circles. Not until we got in touch with another person from the agency did we hear the truth, which is that Emily, did not feel we would be fit, because I did not hug the puppy enough. This is considering that the whole time we were there he was in my arms.
We had been waiting two weeks for the puppy and had bought all new things to welcome him and make him feel at home. Simply, we were strung along and were not told until the day we were supposed to pick the dog up that she (Emily) had promised him to someone else right after she had promised him to us.
If you want to have a pleasant experience with a professional agency that is truthful, then we do not recommend this one. We were left unhappy, and I can not help but think there are more people who have had the same experiences.

We rescued our dog from Emily. She is very thorough and is concerned for the welfare of the dogs at all times. She made a perfect match for us and our family is now complete. Keep up the great work! Each and every dog from the rescue is given a chance… a chance for a good life!

The Recycled Dog Rescue is doing amazing work rescuing dogs in need and keeping them out of kill shelters. I attended their Winter Fur Ball event on Dec 6^th and could not believe all the beautiful dogs that are available for adoption. This rescue even goes into Mexico to rescue dogs in need. I adopted my beautiful Australian Cattle Dog a year ago and the rescue was attentive, helpful and ethical! Please consider rescuing a dog or if you cannot your donation does along way to keep as many dogs as possible out of shelters and off the dangerous streets! I love the Recycled Dog Rescue!