Cuccio Nail Spa

I have never had to give such a low rating to a business until now. On 11÷4÷2015, my daughter and I went to this establishment to get a mani-​pedi. We were both very impressed with the pedicure portion. However, as for the manicures, they were HORRIFIC!
My own nails were nicely grown out… the manicurist cut them down and did NOT bother to file them and shape them at all. The same manicurist worked on my daughter and she too had a bad experience with the results. Because we were leaving for out of town, we did not have time to stick around and have someone else fix our fingernails.
After spending $ 63.95 plus additional for the tip, we are extremely disappointed and will not be returning.
I sent the business a letter and never heard back from them. Sad and extremely disappointed customers. I will never go back there again! The below is a picture of my nails the very next day!!!

I love this place! Great prices and Excellent service. a+++++ This is my new spot and the Gel last forever!

The girls here are so nice and they are so professional! I have never went to a place that give such great service at this salon. So clean and updated, they care a lot about what YOU want and desire. They don’t waste your time with trying to sale you anything or try to make you spend more. I love this place!

Good service, had a mani and pedi done here and it was absolutely amazing. Store was clean and attractive.

They do decent nails but they don’t greet you when u walk in so it’s very awkward and they can’t do hardly ANY designs. I’ve tried this place 3 times. I’m done.

Under new management! Great service and great prices! I will defiantly come again. They offered me water and really made sure I was happy.

I got my nails done at this place on a Friday they were nice looking but my first nail broke on Sunday they have to use the cheapest stuff here it’s only Tuesday and 3 of my nails broke already, not a good place.

I was happy with the service once they started. I was told 15 mins and although the few people working there were busy, I agreed to wait. They had me sit in a chair after about 20 mins and then I waited another 25 mins till someone could finally assist me and no one was saying anything to me. Seems per other reviews, this is intentional so you don’t leave even though they know it will be longer. I experienced the exact same thing others wrote about. The other thing was that the lady making the appointments could barely speak and understand english. I am not generally bothered by that but it makes for difficult communication. So much so that I couldn’t get her to understand that I wanted to but a polish… So I didn’t.
When I was finally assisted it was great. Amy did my manicure and I wish I knew the name of who did my pedicure cause she did great. I am going there today with an appt. and hoping customer service is much better. If it isn’t… I will not return. Respecting people time is important! As someone said, it’s okay if they are busy just be honest about wait times. I will share today’s experience. Fingers crossed cause the place was clean, chairs work, nice décor and close to home.

First time I’ve come in where I was seen immediately. Normally would rate this about a 3, but since I feel like I’m getting such great service today, it’s 4. Apparently Monday’s around 1600 are dead. Great time to come in and this place is always clean, they never skimp on the massages if you get the deluxe pedicure. You get what you pay for and at this location you can get pampered in peace and the clientele is the kind who wants to relax, not save money.

Brought my daughters for a manicure without an appointment. I realize it was busy (day before 4^th of July). We were told it would be 15 minutes. I offered to come back (didn’t seem like 15 min. Was realistic). They insisted it would be 15. About 15 min later I was brought to the pedicure chair. Sat for about 10 minutes with no attendant and asked how much longer and what about my daughters. They said 20 – 25 minutes. This was 25 minutes after arrival and being told 15 minutes at that point. No thanks! I explained this to the man and he said, «well, we are very busy!» I get that and that’s why we offered to come back. Just be realistic with your customers.

This place blows, they were busy granted, but the guy told me the wait would be five min. He put me in a chair and exactly one hour later I left with nothing. And not a single apology.

Don’t judge a book by its cover. This place looks nice but they do sloppy ugly work. The lady who did my gel manicure and pedicure was so rude. I asked for a specific design and she kept trying, taking off color and re-​doing it. It ended up nothing like i had asked. She had no idea how to do it. I was charged 50.00 + 0.95 for debit card for an ugly manicure and pedicure… Never again!

So I was looking for a place to get a gel Mani. I chose this play because it is near my work and I figured I can do it while on my lunch hour. So I walked in and was greeted immediately. I told them I wanted a gel Mani and they sat me down right away. I did like that they had various colors to choose from. I picked a color and the man started working on my nails. There was an older lady (I am assuming that she may have been the owner bc she kept looking over her employees shoulder) who kept trying to figure out how to plug in the UV light! They spent about 10 minutes trying to figure out which plug was the right one. After they finally figured it out the guy started the manicure, he cut me! And didn’t even bother to apologize until he saw me staring at him. He started painting my nails. I do not know if this was one of his first times doing a gel manicure, he let the polish run on my finger and told me to put my hand under the light. This cause the gel polis to harden in my fingers. Anyways, once he was done he attempted to file the polish off my fingers unsuccessfully!
The very next day my nail polish started chipping away. After about 3 days most of the polish was staring to peel off. I am never coming back to this place ever again.

I tried this place on a whim while waiting for a friend I was meeting up for lunch and she was running late. It was Great! I got Peter and he did such an amazing massage. I needed it so bad because I stand so much since I’m a teacher. He could even feel where I was the most tense spots were on my foot and rubbed it there. I LOVED it. Most relaxing foot massage I have ever had.
My toe nails ended up super cute!
The store was nice and some of the stuff looks rather new. They are very clean and try to keep everything nice and neat. If I lived in the area I would come back. Very glad I came here!

Nice customer service, was a walk in, took me right away, and very fast and efficient. Thank my Cuzin for referring MeV my nails.

I’ve been getting my mani and pedi here for several months. Great service, quality work. Candi is amazing at designs. This is my nail spot, I recommend them to everyone I know. My mom, daughter and I it.

Went in for a fill, the nail lady who worked on me had her sick child there with her. He was coughing, sneezing and looked miserable. After I got home three of the top sides of different nails chipped away leaving my real nail exposed and even though I pointed out where my thumbnail needed to be glued and repaired she did not fix it. Instead of gluing the acrylic to my nail she squirted a ton of glue under my real nail and skin. She also burned me with her dremel file a few times. So now I’m left with chipped, shaggy and jagged nails

Okay, first things first… HANDLE WITH CARE PLEASE! The older lady is EXTREMELY RUDE! and she did not want to completely clean my toes! She got irritated when I asked her if she could paint them a second color I had chosen but she had no reason to be upset when she hadn’t even laid a drop of the first polish on any of my 10 not so greatly pedicured toes better luck next time, I guess… wait who am I kidding? Definitely not going back

So the $ 14.99 special is only till noon. After that it’s $ 18.99. I do agree with the other Unilocal user that they do rush through getting your nails done. I got gel French tips and they are not even (my thumbs do not match) I got my eyebrows waxed and I still have random hairs that need to be plucked out. If you are in a rush and don’t care about the detail of your nails this is the place to go.

Avoid this place! They are more interested in talking to each other than serving clientele.
The technician rubbed lotion all over my anklets. They just don’t care. The towels they use smell like mildew. When I mentioned it they pulled out another towel and it was just the same.
They have OPI color polish but the top coat is cheap. Very disappointed. Avoid this place.