Karma

Terrible customer service. I tried to exchange my present, which turned into one of the worst experiences I’ve ever had. The owner was extremely rude and aggressive, and talked down to me. While I was standing right there with my daughter, the owner starting talking about us on the phone, saying things like «I’ve never had such rude customers, I can’t even believe them». I simply left the store — «Bad karma».

I have been shopping at Karma for years and have come to feel as though I’m, «part of the family». Every time I walk through the doors, I feel as though I am the person all have been waiting to see all day. All of the items in the store are beautiful and chosen with care from socially conscious artisans from all over the world. Of particular note is the jewelry — I am not exaggerating when I tell you that the ONLY jewelry I wear these days is from this boutique. My husband even knows that for any occasion — anniversary, birthday, etc. the only place to go for me is Karma! While some of the pieces are definitely out of my price range, I am NEVER made to feel ‘bad’ about that and staff is always happy to help me find items that are more affordable. I love the merchandise but more importantly, I love the people and the message this boutique sends. I cannot recommend Karma highly enough.

I have visited Karma several times and each time I felt like I was transported to another realm. I feel at peace every time I walk through the door. The light is muted, the music is intoxicating, and the merchandise is exquisite and unique. There is not one ugly item in the store, a rarity. The shop owner is friendly and it is clear through speaking with her that she loves people and she loves her shop.
Most of the items are fairly pricy, as they should be, considering they are made by artists and artisans, and from high quality materials. This latest visit I came in looking for something symbolic to mark a milestone in my life and, after a pleasant search through the shop, I found the perfect thing, a whimsical set of wire-​wrought fish earrings.
There is something magical about Karma. Come in and take a look for yourself. You will not be disappointed.

I so appreciated shop owner’s comment and was lured back inside by the beuatiful things and had a wonderful experience. I wish all businesses had the same set of priorities. Thank you.

One of Newton’s – and the state’s – best and most unique businesses! I’ve been in love with Karma since I first stepped foot inside it four years ago. Karma’s gorgeous jewelry, colorful textiles, handbags, furniture, pottery, sculpture, etc. are all a feast for the eyes. This fabulous mix of crafts from Tibet, India, Nepal, the US, and other parts of the world all come with a story of cultural tradition and a message of social justice. Everything in Karma is handmade and fairly traded. Karma gets its crafts directly from craftspeople and intermediaries committed to fair trade practices, social justice, and human rights. It connects the shopper to a larger experience and purpose.
What distinguishes Karma from many other shops is not only its range of one-​of-​a-​kind, fairly traded products, but also the shopping and cultural experience it offers. The shop’s owner, Phuni, is one of the kindest, most genuine people around. Whether you buy an elegant gold ring, a colorful, fifteen dollar jewelry box, or nothing at all, Phuni gives you the same customer service and warmth, every time. As a customer, that is invaluable to me. She connects effortlessly with people (she remembered my face and name the second time I visited her shop), exuding tranquility while at the same time showing a heartfelt enthusiasm for her work. She is always happy to offer fashion tips or tell the story behind the crafts in her store, a conversation that often becomes more profound – whether it’s about supporting women’s cooperatives that help to transform communities; or raising funds for a primary school in rural Tibet; or advocating for social justice here in the US. At the same time, she and her staff are always good at giving visitors their space, and as much time as they need to look around – no pressure at all.
Do not miss Karma! Variety and quality of the crafts? A. Customer service? A. «Feel» of the store? A. Whenever I wear the jewelry I’ve purchased at Karma, people of all ages (from teenagers to older folks) ask me about where I bought it. My Karma purchases are beautiful pieces that won’t ever go out of style – and as a fashion-​loving, 30-​something year old, that’s a big deal.
As the economy stays sluggish and the holiday season approaches, I believe that it’s important to support family-​owned, socially responsible businesses like Karma. Buying a great piece of jewelry or a cute wallet feels good, but it feels even better to buy them from a place that has a social conscience and a big heart.

Beautiful items in many price ranges. Unique items and jewelry! I love the ecelctic inventory. Some pricier items but worth visiting.

This is a wonderful store that carries so many beautiful things mainly from Asia.

Just recently opened in Newton Center this small shop of cultural goods, jewelry, ornaments, antiques and handmade tapestries is a true gem. From India and Tibet primarily, the goods possess a uniqueness, charm, and are all quite treasures. A little pricey, but certainly worth your visit. Upon entering, your instantly removed from Newton Center, and transported to the beauty, culture, art and tradition of these countries.