Audio Answer

very nice guys, wanted to have radio and speakers on my saab 93 quoted me $ 1500?!
i went to another place did the job for half the price.

Mark replaced an amplifier in my Mini Cooper and did a fantastic job at a very reasonable price. He was extremely knowledgeable and did excellent work. He even went out of his way to point out an issue with the car that was unrelated to the sound system, which I really appreciated. I have already recommended him to friends and family and will use his company again without hesitation should the need arise.

Mark is amazing. Hooked up my wife’s car and was under the estimated price. I’ve seen he is also diversifying and offering dent repair from the recent hail storm. Personal service and Mark goes above and beyond.

In April, I called Audio Answer on a whim, looking for anyone and everyone within the car audio/​system installtion business that could help me with the installation of my BlackVue DR750LW — 2 channel dash cam. Most places that I called thought that I was the police (apparently) and quickly told me that they couldn’t help, but after calling Audio Answer to see if they (1) knew what I was talking about and (2) could do a same-​day installation, I was plenty surprised with how willing and helpful they were, even over the phone!
Even though they weren’t familiar with my exact dash cam make/​model, they saw me on super short notice and took the time to research, read the manual, and even troubleshoot the system prior to my even arriving there. They put so much effort into ensuring that the installation was correct (because the Korean instruction manual wasn’t the easiest to understand), and the finished product was AMAZING. They took so much care in perfectly hiding all wires, connecting the cam to my car’s power (this dash cam is the type that offers «parking mode» and should always be connected), and the wiring and look of it is seamless. The cost was insanely reasonable — especially since it took more than an hour and he only charged me for one hour — and they now have a loyal customer.
Really impressed with their talent, knowledge, attention to detail, and just great customer service, and would highly recommend them to anyone!

Mark installed an iPhone interface to my car, so I could stream my playlists through the car speaker system and recharge my iPhone. He did a great job, was professional, helpful and clean up the car well afterwards. I would strongly recommend him.

Very happy with the car stereo install Mark did. He’s up front about everything and was flexible about where my phone cable would come out, etc. As I was trying to stick to a budget, I bought a lot of the parts myself (refurb stereo, etc). He was rightly skeptical, but made an appointment with me prior to scheduling the install to take a look at everything I had and make sure they were the right parts and nothing was missing. He got the job done quickly and professionally, and I love my new stereo. Looks great, works great, sounds great. Next time I need any sort of A/​V work done I know where to go!

Mark took a very detailed approach to diagnosing the problem with my remote starter, which enabled him to solve the problem very efficiently and at a fair price.
He was professional and courteous throughout the process.
Audio Answer is now my go to for anything related to remote starters or after market car products.

Mark just helped me install a rare camera for my car. I required to utilize the screen originally in the car and do not add a new screen or change the interface of the system. Mark nailed it! His work is perfectly done and you can tell that he has a passion for his job and knows what he is doing. Since my car is, generally speaking, a fairly new model (CLA 250), he has to do a lot of research to find the perfect equipment and to know how to meet my requirement without ruining the natural beauty of a Mecesdez. He made it and he spent a whole day to install and test it. The rare view image is 99% the same with an authentic Mecesdez factory installed one (I’ve seen the one on my friend’s car). I highly recommend Audio Answer because of Mark’s meticulousness and perfect craftsmanship.
Someone has complains about Mark’s attitude. Indeed, he is not very talkative. But I think it is totally fine. After all, you come here to upgrade your audio system, as long as he meets your technical requirements, you have to give him a five-​star.

I tried installing an aux interface on my own, but after multiple attempts and even sending the part to the manufacturer to test, could not get it to work for me. I was hesitant to go to a professional audio shop because I felt I would be laughed at and ripped off. Mark was helpful starting with my initial phone call where he started researching my issue while I was trying to describe it to him. He has a genuine interest and curiosity in the work he does. He was flexible with my schedule, and was so incredibly friendly and approachable when I went to his shop. He helped me understand exactly what was going on, and went through the various options for correcting the issue. He never once made me feel like he was after my money, and actually resolved my issue for way below what I thought it would be. Mark is honestly one in a million and I will return to him for all my future audio needs and will refer friends and family to him. I can’t say enough positive things about his services. No questions asked. Go see him.

Met the Owner he has a bad attitude, very rude, arrogant.!!
I would not do any business with this guy.
I read the reviews can’t believe this is the same person.
He couldn’t even give me a price for a remote control starter in person with my truck…
Definitely would not recommend this company.

Without a doubt, Audio Answer is the best bet for your A/​V needs. My husband and I have a TV mounted above our fireplace and were having problems getting the IR to work. I called Mark and he got back to me in the same day. Experienced, professional, and personable Mark surpassed my expectations. He tackled the problem right away and when he pointed out our DVD player was not compatible to our IR system (it was 10+ years old!), Mark took the time to look at DVD player options on-​line with me and gave his top picks. He’s the only person I’ll now be using for this kind of stuff!

I called several places, looking for someone to fix the subpar job our original surround sound installer did. Audio Answer returned my called promptly, and I was able to get an appointment for the next day. Mark was professional and knowledgable. He needed to get a new cable and returned today. The work was completed and well done. Highly recommend.

I’ve been meaning to write this review for a few weeks. In early January I emailed a number of businesses about installing an auto-​starter on my wife’s car. Within a very short amount of time I received a follow-​up email and phone call from Audio Answer’s owner, Mark. He was extremely friendly and answered all of my questions. He gave me a quote right on the phone and we scheduled a time to do the work. On the specified day I dropped the car off before the shop was open and just dropped the keys in the key-​slot. Mark called as soon as he got to the shop just to let me know that he had the car and gave me an estimate of the time it would take. Mark probably called 2 – 3 times during the day to give me updates and to let me know about some of wiring «issues» he happened upon while installing it. He actually fixed the wiring issue at no additional cost. The starter came in at the exact price he had quoted me and it worked perfectly. Mark actually even followed up with a phone call a week later to make sure everything was working correctly.
I am extremely impressed with the professionalism and service here. I would definitely go back and would recommend this shop to anyone who asked.

Audio Answer just finished a really major project for us this afternoon, and we were so pleased with the results that we didn’t want to let the sun set without writing this review — which, btw, is totally unsolicited. In the late summer, we moved from Newton to Natick, and after reading the positive reviews on this site about AA and Mark S. we hired him to disassemble our A-​V equipment and help us decide which to bring along and which to replace with new equipment. Mark helped us choose and then ordered all the new equipment, including multiple TVs; Blue-​Ray players, receivers, speakers, and even 4 stereo consoles («some assembly required” — -which he did). Once we moved, Mark showed up with his electrician and did all the wiring required for the house-​wide A-​V plan. After the wiring was in place, Mark then installed all the equipment and made sure it was all working perfectly. Inevitably, on such a large project, some technical issues arose, but Mark trouble-​shot all of them, and wasn’t content until the system was in perfect order. He’s also a very neat worker — never left a mess anywhere. Best of all, we thought his charges were very reasonable in light of the quality and quantity of work he did. In short, we were totally pleased with the job Mark did and highly recommend him for any A-​V job, small or (like ours) quite large.

I somehow destroyed all of the speakers on the left side of my car recently (I later found out from Mark that it was due to corrosion). Getting tired of only the passengers in my car getting a decent sound, I decided to stop into Audio Answers to get a diagnoses and quote. Although Mark couldn’t diagnose the issue on the spot, he gave me very realistic (and reasonable) estimates to fix the bad speakers. As he was checking out the sound, he noticed I had a remote starter (unbeknownst to me because the dealership I bought it from failed to tell me)… All that was missing was a new remote and whatever necessary programming. In addition to driving me to and from work, fixing my speakers in the same day (again, prices were very reasonable), he found a random remote that was lying around and programmed my car-​starter — at no charge (well, I’m sure it was tied into the 2 hrs of labor, but I was expecting to pay that regardless).
I can’t guarantee the same will happen for you, but I can assure you will receive great service, at reasonable prices, and from a guy who has a great deal of pride in his work and in his business. I’d refer him to anyone looking for anything audio — for the car of the home.

Got an iPod interface installed in my Acura MDX. Mark scheduled the appointment, and although I was late, he still managed to complete the installation in time. Awesome job, and quite professional. After the installation, Mark spent the time to educate me on how to use the new equipment, and it’s been working great!!!
Definitely would recommend Mark, and he also does in-​home audio installation. Unfortunately, my wife won’t allow it.
Great job, and give Mark a call — his prices are reasonable and the service is excellent.