Kroger

It is a grocery store and I do most of the work once in there. Simply, they are convenient, local and have really low prices on most items. On any other day I would hate their monopolistic market ways but hey when it gets you lower priced, good quality groceries let someone else worry about the big moral fight. I just want fresh produce, a wide selection on general groceries and a fast check out. Kroger buddy, you have them all!

Man! Way to go Kroger! You did a fantastic job on reading and responding to my review. The staff used to be very unattentive and somewhat curt with me whenever I would go in to the store, but now they are attentive and kind. The selection there keeps growing and growing, just like my enjoyment in their business. This place makes living near downtown cincinnati and the food desert that it is so much better, not only for the fact that it IS a grocery store, but because it is one that gives it’s customers what they wish for. Thanks again, Krog.
P. S. Kroger, there is a young man in his late 20’s that works in your organic «nature’s way» section that has personally made several of my friends feel extremely uncomfortable, (men and women) have reported that he has verbally and even some times physically passed the boundaries of what is appropriate. I hope that this has not passed beyond my friend group.
Thanks Kroger
Your faithful patron,

This is a huge store, which has its advantages and disadvantages. Shop here if you want the biggest selection possible and higher-​priced options.
As for me, it’s way too big. Just walking from the produce section to the dairy takes 2 – 3 minutes and I’m constantly circling around trying to find things. You’ll find everything on your list, but there’s very little sense of community in the store and I almost always leave in a bad mood. I don’t know if it’s the lighting, the extra walking or massive parking lot, but just not the store for me.
Also, very disappointing that the store does not have a single bike rack out front and is nearly impossible to access by bus. At the least, there should be one TANK bus that stops in front of the Kroger and Target.

This is probably the nicest Kroger that I’ve been to in the greater Cincinnati area. This is a Kroger Marketplace, meaning the selection goes well beyond what is offered at your garden-​variety supermarket. I mean, who doesn’t feel like shopping for gym clothes and hosiery at the same time that they’re buying a dozen eggs? There’s also a Kroger gas station and liquor store in the same lot. The gas station in particular comes in handy with all of the points and gas discounts you’ll be accruing on your Kroger card. The produce selection is excellent, with the vast majority of the produce actually appearing fresh and edible (a shocking concept, I know). The meat selection is also excellent. They’ve got several varieties of fresh fish during work hours, and usually have enough prepackaged salmon left over to sell even after the butcher goes home for the day. However, the one thing they never seem to carry is the Simple Truth (i.e. «organic») turkey patties. That’s quite odd considering almost every other location I’ve been to (including the so-​called Kro-​ghetto next to UC) are always overflowing with them. Definitely going back (particularly on Friday’s for the free Friday download).

OK, so the regular Kroger store gets 5 stars. The pharmacy gets zero. We’ll start with the store. They stock everything you could possibly need. There’s a nice Murray’s Cheese, good sushi, plentiful organic options, and a great meat/​seafood counter in addition to all your usual suspects in a grocery store. There’s also a bank, clinic, and jewelry store all tucked in here. Don’t forget about the adjacent liquor store that has a very impressive selection of anything you may need. Of course there is also the Kroger gas station, where you can use your fuel points earned on shopping trips to save some money! Keep in mind parking here is at a premium, and it’s usually tough to find a good spot.
Now on to the bad (aka the pharmacy). I have had several times where my doctor has called a prescription in for me. I later called to verify the pharmacy received it and was told it would be ready that day at a time we agreed upon (usually some time after work). Every time, I have come to pick up my prescription and have been informed it’s actually not ready because when I called, I spoke to someone in the call center (not the store) and it was being filled at the fill center (again, not the store), so I would have to wait until the fill center drops off the filled prescription to the store the next day. Even after my stating I do not want anything filled at the fill center, my prescriptions were still sent to the fill center. It’s very frustrating to be told your medicine will be ready at a certain time and then to come and be told it’s been filled at the fill center (and therefore technically ready) but not available to be picked up yet. I was so fed up, I switched to a different pharmacy. I even called and complained about how this is handled to the manager, who did not seem to be all that concerned.
The store itself is great. If you are reading reviews and have no prescription needs, you should definitely go shopping at the Kroger Marketplace in Newport. If you do have prescription needs, I recommend going somewhere else.

They really need to give up trying to carry organic dairy products or maybe organic groceries altogether if they aren’t going to bother reordering and restocking the items. I used to shop there weekly but they couldn’t keep organic milk stocked in gallons consistently or organic yogurt stocked in quarts. I’m already paying enough for organic — I’m not paying double for tiny containers. It’s a shame because they are close by. I still stop in sometimes but regardless of what’s on my list, ¹⁄₃ of the items are out of stock — a tag marks where the items should go but it’s empty or stocked with something else. The worst part are the excuses. «It’s on the next truck — stop by tomorrow.» No, it isn’t. «We’re having supplier problems — nobody can get it right now.» Ok. I’m in Southgate tomorrow. I’ll check there. They have it. They don’t know anything about supplier issues. Just quit carrying organic anything and leave it to the other Krogers or competitors.

I love this Kroger, but so does everyone else. It’s often extremely busy and hard to find a parking space. With that issue aside, I love the selection! I love how the produce department is always fresh! (I wish they had alfalfa sprouts.) I could spend hours just walking up and down the isles «impulse» shopping. Can’t forget to give a shout out to the deli department! Their meat game is always on point. Love that habanero ham. And my bank (US bank) is located inside! So convenient. Yep. Love this kroger.

Love this Kroger always have everything I need even have home stuff you’re really great store

Love their organic/​vegan/​alternative/​health food options. Employees are helpful. They offer paper bags as options too! Just wish they had a Whole Foods in the same plaza too so I didn’t have to make trips to two different locations. Love their produce selection too!

Great store for ‘krogering’ :D Nice helpful staff, good selection of products, nice layout, plus the still expanding Pavillon Parkway Shopping Center with lots of other shops. Everything I need in one place! Even the gas station, 53 bank and 2 Red Boxes inside (no need to freeze outside in the winter when you select DVDs)!
The products are fresh, shop is clean and the customer service is outstanding!
My last discovery: when you buy fresh fish or seafood, the helpful staff will season it for you and seal it a special oven-​ready bag, free of charge! This makes cooking healthy low-​fat dinners sooooo sooooo easy!
Don’t forget to use Plus Kroger Card, this gives you store discounts per se, and you can download digital coupons on it too!

This Kroger is great and consistently meets my expectations for food quality and selection. I heard they are going to be adding even more onto the produce section which makes me happy because they always have nice produce, unlike a lot of Kroger’s. They have lovely flowers and a Starbucks too, and the employees are extremely helpful. Once at 2 am I locked my keys in my car and several employees came to try to help me while in their lunch breaks. Very friendly staff and quality food.

As an OTR resident, I like to keep my tax dollars in Cincinnati. But the neighborhood is missing a nice option for a one-​stop-​shop grocery. This Kroger is really clean and quite large — housing a great produce section, a remarkable Murray’s Cheese shop, and just about everything else you can need to get you set for the week.

I rarely sense any form of customer service or general concern for how I’m doing in a grocery store like Kroger, but this one is easily the best. Greeted as soon as you walk in, always someone in every department that asks how you’re doing — and this one in particular has done an outstanding job hiring a genuinely nice staff and I genuinely enjoy going here. Really great produce & simple truth selection, too!

I go to this Kroger when I want a large selection of fresh food, prepared food and other home items, like plates, towels — even furniture. It’s convenient — right off 471. I have always received great customer service at Kroger and that is true here too.

On par with the other «nice» Kroger in Hyde Park, this one has everything you could possibly want (except a close parking spot ;), and more. The prices are great, selection is enormous and at times overwhelming.
As this is a very busy Kroger, I recommend going at off peak times, either early in the morning or late at night. There are tons of self checkouts on both sides of the traditional registers. There are a few RedBox machines for those that can’t find anything on NetFlix, Amazon, Hulu, or YouTube as well. Oh, and don’t forget the Coinstar machine. You gotta cash in those lucky pennies somewhere right? And speaking of pennies, there is a US Bank inside as well (near the pharmacy). If you need a ⁵⁄₃ bank, well, there is one next to the detached (only in KY… geesh) liquor store.
Oh and their gas station has decently priced liquid gold as well. If you spend enough on groceries, you will get 10cents off each gallon.
I recommend downloading their app to stay aware of any deals or promotions. Usually the Kroger brand is still cheaper, but if you are the type of person that needs name brands, you’ll be happy. There are even Free Friday digital coupons that provide you with something for free. Nice.

I enjoy coming to this Kroger’s because it is a really nice one in my area. I do hate that the liquor store is separate but if that is my only complaint then this place is doing something right.
I feel that I am able to get some really great produce, meats and just everything I need here. This Kroger’s also has a really nice furniture section which I like because it truly tries to be a one stop shop.

No more double coupons, has me questioning if I’ll be back to Kroger.
Granted, if you looking for atypical fresh produce, spices, etc… they probably have it, but for regular grocery shopping the prices are not so great.
Last time I was here, I went to Target first and passed up purchasing several items, because I thought it would be cheaper at Kroger with the double coupon… then I learned NO MORE DOUBLE COUPONS — big let down.
On the plus side, they usually have good samples and the sushi is really good (for grocery store sushi).
My grocery store loyalty is in limbo right now…

I really like this Kroger Marketplace store. Because they have fresh bread, that you can cut yourself, like we do in Belgium. Love it! Also the cheese stand is outstanding and the staff is great: they’ll always be there to assist you but aren’t too pushy either.
I generally shop the outside of the store most (fresh produce, bread, meat, dairy) and am very happy with those areas!

I really love this Kroger. The salad bar is always great and the meats and cheeses are nuts. Love them. The seafood department is just ok but we live in the midwest so I can’t expect too much.
I wish the fresh organic section was larger and that all the organic products were in the same place.
The wine is in a whole separate store which is stupid but I think that is the state of Kentucky’s fault.

I felt the need to write a review based on the awesome customer service I experienced today at this Kroger. My review is for the cheese shop, I will update when I visit again ;)
I came here today in search for delicious cheeses to make a meat/​cheese plate to accompany a delicious wine I had just acquired over the holidays. I consider myself a foodie, but out of the 350 cheeses that Murray’s had available I was lost.
Staring at labels, and adding up prices in my head per pound, a woman named Cathy approached me, «How can I help you today?» I said, «Start from the beginning, and pretend I know nothing about cheese.» She giggled and so we began our journey though the cheese department. She took the time to describe every cheese category, what was popular and the flavor profiles of each.
I picked a few of my favorites along the way, and she even let me try some that I was on the fence about. When I got home and unwrapped them all I could not have been more satisfied with the ones we picked out. If Cathy did not have the patience and the kindness in her heart to take the time to talk with me I would have probably spent $ 30 on god knows what.
There are still good people out there who are passionate about what they do, and Cathy at Murray’s cheese in this Kroger is one of them. Stop by and see her! She knows what she is talking about ;)