I just had the pleasure of speaking with this gentleman tonight and would like to share my experience. I had called several companies today trying to get quotes on getting my septic tank cleaned. This gentleman(His name is Darrel) took at least 15 minutes out of his busy day to explain to me what was likely happening to my septic system and to try and educate me on how to maintain a healthy septic system. All the other companies could have done the same but they didn’t. And this was without any prompting. It was so refreshing to speak with a businessman who was interested in trying to not only genuinely help someone but to also educate me in something I knew nothing about. I sincerely thank you Darrel and God bless you! Please. If honestly is what you looking for along with great work m, please consider«My Friend» Darrel!
S C.
Classificação do local: 4 Newport, TN
2÷17÷14 File Under: «Money Down the Drain» Called Darell a year ago, about pumping my septic, he was helpful and willing to discuss all my option, the cost, the time frame. I asked what could I do to save money, he explained, that I could uncover the access doors. Had purchased my little cottage recently, and for 20 yrs it has not been pumped. I did what most people do when something is out of sight, procrastinate. Then the system started to indicate may need some attention, gurgling sounds. So went at it in earnest, the shoving work was better than a membership at the gym. Apparently the prior owner wanted it to survive a direct hit from a ICBM, and thought 4 feet down to the lid door was not too excessive, yet I uncovered the door. After celebratory wine was open. Calling again, the truck pulls up, a quick inspection was made, the gentleman indicated that I was ½ way there, yes Virgina, there are two doors on this model.
Here’s the great part what if you dispatched a truck with a crew of two only to find the site is not ready, more often than not at best there would be grumbling, none,…at worse another fee to come back out, no extra fee. Not this company, they were gracious, after offering to dig out the other access door which I declined. Yes I saved some money. Which I’m sure the chiropractor will take his cut. Kept the same price The arrived as promised(twice) Same day. Did a great job.(Researched what function to expect) With a great attitude. I have found them to be honorable, no pressure, consistent, no up selling, just straight talk. Great communication, as to how to maintain, the system, and save some digging in the future, they can add a extension,(I will miss the work out) S.C. Cosby Tn