I love Bed Bath and Beyond and I’ve never had a problem with customer service until yesterday. I picked up a few items and as I approached an empty checkout line; the cashier Jennifer told me to step aside because she wanted to help a couple waiting in another line. Since when is it ok to pick and choose which customers you want to help? To make matters worse; the couple wasn’t ready to checkout. They were waiting in line for their daughter to finish shopping. I was highly offended by Jennifer’s actions and discriminatory behavior.
Vance S.
Classificação do local: 5 Hampton, VA
i love this place! Nice store and have a wide variety of products. Though moderately priced you get a good selection of quality products. Ill always go here for my culinary accessories.
Gerald S.
Classificação do local: 1 Newtown, PA
Big box barn of a warehouse retail experience. Yes, they have everything for kitchen, bedroom and bath. But, who cares? The space is oppressively overcrowded with merchandise to such an extent that even if I came in looking for something in particular, I soon tired of the floor to ceiling dizziness of it all, and just walked out. They need to consider human scale if they want people to enjoy shopping.
JeriLynn H.
Classificação do local: 4 Newport News, VA
You can never go wrong no matter what location your BBB is at they are all set up almost the same. This location seems a little cramped, but they have it laid out nicely. The staff are very pleasant and helpful. My husband and I came in looking for Whiskey stones and the lady on the floor knew what we were looking for and took us right to them. I was impressed because other stores had no clue what we were talking about.
Dennis R.
Classificação do local: 3 Newport News, VA
If the XYL was on Unilocal and she had a ‘Bomb Shelter’ list, this place would be on it. She keeps a stack of their store coupons on her table, and will grab a handful of them and head there to shop on a regular basis. Kinda works like the Pavlov’s dog thingy. Send her a coupon, she responds accordingly. Me? I know better. I sit in the car and wait. And wait… This trip was different. We were walking off dinner and looking for a specific part for a faucet, and I decided to tag along. Store is cluttered, with somewhat narrow aisles. In a smallish amount of floor space, they pack in a remarkable selection of items. We walked around the U and had been unable to find what we were looking for. Spied a salesgal, who walked us across the U and right to the item that we had inadvertently walked right past. I got my mustache washed while we were waiting to check out by a helpful salesgal. Can’t complain. We found what we wanted, and a couple of things we did not know that we could not live without. I got some exercise. And a good mustache scrubbing. What could be better than that?
Shaun D.
Classificação do local: 5 Arlington, VA
Love Bed Bath & Beyond! They have a big clearance section. There are a lot of personal care products that are on sale, especially the travel size ones, which is really good if you’re about to travel somewhere. If you have a Keurig, you’re in luck! There’s a wide variety of K-cups to buy here. This store overall is well-stocked, and you’re bound to find whatever you’re looking for in this store. I will definitely be shopping at Bed Bath & Beyond more often.
Heather H.
Classificação do local: 5 Newport News, VA
Must go for turbie twist towels! I still cannot believe that everyone does not use these awesome towels. Absolute must have. Sign up for emails to receive 20% off coupons. Store has a section dedicated solely to tervis cups. Great selection. Order online and use coupon too.
Robin F.
Classificação do local: 5 Newport News, VA
Awesome customer service! Great return policy! Coupons don’t expire and you can use one on each item… huge savings!
Krysten A.
Classificação do local: 5 Hampton, VA
They are a great staff here and they are always very helpful and they also let you shop after 9:30 and do not rush you if you are in the door by then you are in… return policy good also I have only great things to say about this store!!!
Karen B.
Classificação do local: 5 Newport News, VA
I love this place. Employees are friendly and helpful. They take multiple BBB coupons(even expired ones). Today I went to purchase a replacement Homedics Air Revitalizer. The one I purchased a year and half ago had died. While I was checking out, I just mentioned I was buying this as a replacement because I couldn’t live without it. The cashier said that they would take a return on the bad unit. I said even after a year and a half. She said yes as long as they still carry the product. I promptly came home and packed my old unit and returned it for a full refund. I love this place.