The Wee Loft

HORRIBLE CUSTOMER SERVICE! I’ve shopped at the Wee Loft for years, I’ve even dealt with the long lines, as every customer takes advantage of the free gift wrap, so lines are extremely long. I was so disappointed with the service I received in the Corona Del Mar store. I received the holiday catalog in the mail, clipped my coupon, and decided to do some holiday shopping. The sales girl informed me that I needed to spend $ 50 or more to use the $ 10 off coupon, I said «no problem» and began to start shopping some more. Another sales girl said I can’t use the coupon I brought in because it is not valid until December and the only coupon that is currently valid is the one on the back of the catalog. I told her I didn’t save the catalog… and then a different sales girl found an extra copy with the coupon that was being honored so I had one to use. Then the other sales girl says «No, you can’t do that, the coupon has to be from the catalog that was mailed to you!» I asked her if there was any way they would honor it, especially since there was an extra coupon sitting right there, but she refused. Good customer service in this case would be honoring the piddly coupon in order to make the customer happy and make the sale. I always try to shop at small mom and pop shops in the area, but I definitely will not be shopping at the Wee Loft anymore. I’ll be sure to tell all my mom friends how much it sucks too. In fact, I found all the items I wanted on
and
and they were significantly less, and I didn’t even need a coupon! Plus I got free shipping! Weeee!

This is such an adorable toy store! We stopped in prior to attending our friends little boys 1^st birthday party and the staff were so pleasant and helpful. Conor really loves his hanging airplane swing that we purchased! He also loves the little red donkey/​horse toy!

This is the place to bring the kids in Corona del Mar! Great toys at a variety of price points. The staff is super helpful and have lots of great age-​appropriate gift suggestions. This is always our stop before we head to a birthday party. They even gift wrap for free!

This is such a neat toy store. Lots of great European toys. The staff was friendly and very helpful picking out gifts for my niece and nephew. They even gift wrapped my gifts for me.