Palm Beach Tan

Jocelyn is such a good associate. She was so helpful, knowledgeable, sweet, attentitive, respectful, and so incredibly patient! She gave me such a great deal too. I will be coming back to Palm Beach Tan because of her! Thx Palm Beach! Oh and my spray tan looks awesome!

A customer for about a year now and always really pleased with my tanning experience here. I recommend the spray tan. The customer service is great. Kristina is awesome; always helpful and friendly. If she isn’t one of the managers, she should be. :).

WORST EXPERIENCE I’VE EVER HAD! About to CANCEL my membership after an uneven spray by the Mystic HD. I walked in and IMMEDIATELY front desk associates tried to up sell me about 6 products while setting me up into the booth. THEIR PRODUCTS ARE TESTED ON ANIMALS AND DON’T WORK!!! Don’t waste your money. EVERY time I walk into a salon they try to sell me a ton of products.. . like my membership has no value to them at all!

Bridgette was so sweet and accommodating. I didn’t have a great experience at a different location and when I came to this one she had the best customer service I’ve ever experience at various palm beach locations. She also told me about the Black Friday sales and let me use her own favorite tanning lotion she personally use. I am totally coming back for the lotion this Friday. Thanks Bridgette!

Palm beach tan is great! I love coming here and using the mystic. They have great deals and specials going on all the time and the girls are always nice and very helpful. I Wouldn’t tan anywhere else, highly recommended

Awesome place to get a tan and look good all year long. living in California is awesome but its hard to get it and all the time so I come here to look altra Malibu cool all the time.

Don’t make the mistake of getting a membership!
My expectations aren’t unrealistic here– I realize that we’re talking about a tanning salon but this entire experience was just terrible.
If you get a membership but don’t cancel by a certain day, you will be charged for another month– no matter what! And, of course, they make you come in to cancel– calling didn’t do it (shocker). I purposefully asked what day I needed to come in by… Was told the 28^th of the month and of course, when I arrived on the 27^th, I was 2 days too late.
Additinally, it started with an overly pushy sales girl, trying to convince me that outside lotions crack their beds so they only allow their internal products. Followed by a 30 minute overview of the salon and the beds rather than just asking what I was looking for which, when I finally stopped her and told her I only wanted to tan for two months and get as dark as possible, she had a recommendation for me in two seconds.
It’s just all around a rip off and SO not worth it!

I like this place. Really knowledgeable and friendly employees. The rewards program they have makes it realistic and kind of fun when it comes to purchasing lotions from them. They better give Kirstie a franchise or at least a promotion before someone else discovers her. As a distinguished salesmen myself, I know talent when I see it. People with her sales skills don’t fall off of trees.

Gave this place a second chance today and failed. First it was a poorly working machine, today gross chunks of lint shot out of the fans and got all over me. That’s just something I can’t do and I can not wait to get home to shower. No idea what else came out of those fans, disgusting.

I love Palm Beach Tan. I totally messed up with my feet placement and barrier cream that I had to go home and wash it off. I called them pretty sad and they handled this situation perfectly. I love all of the staff/​girls there, super sweet. Only bummer is the waiting area, kind of feels like prison for some reason. Other than that great place!

The girls here are very knowledgeable, nice and keep it clean. I love the proximity to my office and my home! I recommend this place due to the great prices and location!

Nicole the manager is extremely kind and has great customer service skills.

Great service, fast, super nice and great beds. It’s a bit slower tan the other one which I don’t mind at all! Also don’t harass you about lotions or changing packages. The rooms are a bit dark, I wish they’d be just a tab bit brighter.
I will say that I do hate the new 24 hour policy, but I know that the employees can’t do anything about it. I find it very inconvenient that I had to wait exactly 24 hours to tan, I get out of work early some days or am free at different times. The new policy has definitely diminished my time to tan and ability. But like I said this doesn’t have anything to do with the employees rather the company.

Awesome staff and tan the girls at this location were much more accommodating than the other ones and I noticed better results from the beds at this location

Great location. Tina at the front desk is great. I never feel pressured into buying products or upgrading. I have never had to wait, never seen a dirty room and never had a customer service issue.
If you have a monthly package you can go to so many locations. I used to go to At The Beach and this is so much better. Since Palm Beach bought the locations of other small business tan salons they have changed, renovated and gotten superior customer service people.

This is my first time at this location, and it wasn’t so great. The girl at the front desk was friendly, but there were some issues with the booth. I wanted to use the red light therapy booth (beauty angel), but they do not have that available at this location. I decided to try out the stand up gold booth. When I walked into the tanning room, it was very poorly lit. There are wires sticking out of the booth, which is no big deal, but not too visually appealing. The straps inside the booth are a fabric material, which seems very unsanitary. Like it absorbs everyone’s sweat and they just wipe them down, doesn’t seem like they are really clean. Every stand up bed I have been in has plastic straps to hold onto, which are obviously much easier to clean and sanitize. When I started the time, the fan didn’t go on, so I looked like crazy for a button to turn on the fan, but had no luck. It was a very hot tanning experience for me lol. They conveniently have a hand sanitizing dispenser inside the booth, which is a great touch, but it was empty! I asked the front desk girl about the fan, and she tried to help me find a fan button, but we had no luck. She said it was probably supposed to turn on automatically. This was my first time at this location, and probably my last. I much prefer the Tustin location.

I cane into this location very weary about getting a spray tan, but the girls there were very reassuring and helped me through every step! I told them I DID NOT want to be orange and they set me up with dark cartridge and a mocha triple with a vanilla aroma and my spray turned out AWESOME!!! Will definitely be back to sign up on a membership. I also purchased some sunless pro products and they really helped my spray last.

The front desk girls are nice and the contracts are reasonable if you’re into sunless spray tans. With that being said, the owners need to get it together and buy another spray tan booth. The wait is excruciatingly long half the time I come in here. I’m actually waiting now as we speak! Tonight is the perfect example of why it’s annoying to tan here — there are three people ahead of me and one girl I spoke with told me she had been waiting 1 HOUR! Ridiculous.

I truly truly hate this place for many reasons. Their customer service is straight awful
They «unfortunately» will screw you over and not care if you got your services or not.
this location has been my third in 24 hours because all the other locations had broken machines and at the same time none of the girls gave a single sh*t.
This location made me wait an entire HOUR while no one was even tanning out of spite, they kept faking their apologizes it really set me off the roof. If its my third time trying to tan in 24 hours because YOUR machines are broken I really expect to be accommodated in one way or another.
Customer service here is a complete joke all the owners need to be reevaluated. You dont deserve your business. Fix your janky machines.

HORRIFYINGLY FILTHY! I came here a few times when it was called Darque Tan. I liked that it is close to home and had good experiences in the past. This last time, not so much! I was greeted by a young lady with a nose ring, casually dressed in jeans hoodie sweatshirt. I almost fell over when she told me 1 session in a level 3 bed would be $ 30! I settled on a level 2 for $ 20 to which I was assigned the most filthy room I have ever seen in my life! The walls were literally dripping with filth, some type of sludge that appears to have been coming from the overhead vent, dripping down the walls, mirror and even splattered across the bed. I cant wait to get home and take a shower. Last time I come here for sure!