Newport Auto Center

This dealership really is the kind of place that makes you thankful that Unilocal exists due to the ability to commend employees on their good service. I was having some issues with a transaction, but Nhon – Porsche’s clerk – straightened it all out without so much as me knowing. The whole time, he was shooting the breeze and asking me how my day was going while he was working computer wizardry out of sight. The 5-​star service that I received from him and Matt, a service porter I presume, definitely sold me into wanting to return again to get my vehicle serviced here.

Just picked up our 2017 Porsche Macan GTS in a sexy Carmine Red color. This dealership is truly amazing, they are extremely busy as one would expect from such an affluent zipcode that is Newport Beach. But, from the moment I stepped into the showroom, I was greeted and asked if I had been helped. Didn’t get the snub nose attitude that I got from another dealership up the road that sells 3 pointed star cars.
Buying experience: 5 out of 5 Stars
My SA is top notch, very professional and up front with us. No messing around back and forth «let me talk to my sales manager» bs that you normally get. Very straightforward, we gave him what we wanted (which was reasonable) and he came back exceeding what we wanted. Fair deal.
If you’re in the market for a Porsche/​Audi/​Bentley do not hesitate to go to this Autonation owned dealership. We have purchased now 3 cars from the company and each and every time we have not been disappointed by the level of service we received from start to finish.
If you’re so inclined ask for Matt G, he was our SA and great guy to work with

Turns out, I purchased my Bentley Continental from a small dealership in Costa mesa.
Got a good price for the car BUT not alot of info about the car so i went to Service manger Mike Barbee at Bentley, He en-​light me
On service issues and regular maintenance to keep my Bentley in top shape and protect my investment, Mike is very knowledgeable when it comes to Bentley Autos

It all started with an email sent via the Newport Porsche web page, inquiring if the Silver 2015 Porsche Panamera with 5000 miles was still available. Edwin Villafane, responded very quickly and followed up with the spec sheet listing it’s options. A few days later, we decided to take a look, so I called. With prompt response, they washed and prepared it for viewing, bringing it to the front for our expected arrival within an hour. We immediately fell in love with this perfect example even before we were whisked away for a lengthy, informative and pressure free opportunity to feel the car on the road.
Back at the Dealer, we were in a quagmire due to our trade-​in being unavailable, as it was at another dealer for recall work and wouldn’t be available until after the busy Memorial Day Weekend. Unable to proceed with our purchase and concerned that our find would be lost to another buyer, Edwin was able to secure a 48 hour reserve on the car with a small deposit, something new that folks can utilize when viewing a vehicle online. Fast forward a couple days, we returned with our trade, where we were delighted there were no negative surprises regarding our trade value. Our excellent rate financing was quickly secured and within short order, we were driving away in our dream car. My Wife and I agreed after leaving, that Newport Auto Center, (Porsche) made that car buying experience, the smoothest and most delightful ever!

Best service received for my GT. Michael B.
was very professional and well explained about the job. Purchased GT from other dealer, but my next purchase will be from Newport Auto Center. Thanks Michael B.

Best service in souther california. See Mathew he just sold me a new Panamera S Turbo. Car drives like a dream. Service Dept will bend over backwards at anytime see Dennis Kahn.

Just turned in our 2014 Cayenne that we’ve been leasing from Newport Auto Center and left with a 2016. Worked with Steve Shurter on the new vehicle and it was seamless. Easy to talk with, responsive and a great help in finding the particular Cayenne we wanted.
And second time working with Rick in finance to write up the deal… he’s a pleasure to work with. And still driving my ’06 911 that I got from Newport Auto Center a few years back. No reason to go anywhere else.
Larry O

Once again Rick and the guys did a great job! Had a tanning issue with the leather seat bottoms, Rick got both of them replaced under warranty! Only took one day! Great job!

Garrick Chai was a fantastic salesperson, from start to finish. He was pleasant, professional and accommodating. Most important, he made the entire experience of purchasing our new Porsche fun. I think he was as excited about our car as we were! I would definitely recommend Garrick and Newport Auto Center if you are in the market. They are first rate – and we compared to many dealerships in Southern California.

Your review helps others learn about great local businesses.
Purchased a 2004 Carrera 4s from Matt Gemici at Newport Auto Center. Have probably purchased close to 40 cars in my lifetime, including quite a few Porsches, BMWs, and Mercedes Benz. I have never had such a courteous, professional, efficient and pleasant car-​buying expereince. Could not have asked for better service from Matt or the entire team. The General Manager Tim Tauber and Hope Moon in Finance made us feel like part of their «family» and were sincerely hospitable. The 4S is flawless, had only 19k miles, and had been meticulously maintained there at the dealership. And when it was presented to me, with very little wait, it looked brand new. I highly recommend Porsche of Newport Beach and Matt Gemici to anyone who is interested in buying or leasing a Porsche. I am certain that the treatment you will receive is as world-​class as the car itself.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

I had an excellent experience with purchasing a 2014 Porsche Cayenne from Newport Auto center. Michael the salesperson made the test drive easy by having me drive the car to have my wife inspect the features. The vehicle was cleaned and a walk thru of the service was provided. I recommend this dealership to anyone in the market for a new or used Porsche.

Can’t give them anymore stars. Marty Beam is the reason I have bought 3 Porsches from this location and sold one to them. Additionally I’ve referred a car nut friend who purchased a rare car and was given the white glove service by Marty. No other Porsche dealer will get my business so long as an asset like Marty is here. He also oversaw an Audi purchase and helped a friend buy and procure an out of state supercar.
This location is awesome, Dennis in service has been great to me as well. Hats off. Thank you for understanding how to treat people and repeat customers.

Simply put, you can’t argue with success.
NAC didn’t sell me me my current 2009 Cayman S (although they did sell me my prior Cayman S). I had acquired it from a prior dealership that will remain nameless. But the 2009 had been «tuned» at Sharkwerks in Silicon Valley by the prior owner, and while it will outperform any other Cayman S, prior attempts by other garages to certify its emission system had been unsuccessful. On attempt #3, NAC initially got the same result. It was looking grim, as at best I could get a 1-​time smog exemption certificate, but no sale or trade-​in would be legal until it passed a smog test.
But Service Manager Dennis Codd suggested that I allow one of the mechanics to keep the Cayman overnight and run it through a series of performance protocols and give it another stab in the morning afterwards. Voila! It passed.
Are labor rates a little pricey? Yes. But paying a somewhat higher price for success is better by far than inexpensive failure. So, I am happily scheduled for some additional minor fixes next week when the parts arrive that I had been putting off, since I know they will be handled right. Oh, and by the way, did I mention the prompt, courteous, and friendly service and the knowledgeable and informative personnel?

This update is for the incredible service that Jason Sands gave my hubs while servicing his 911. Jason is professional, communicative, fair and helpful. He does a great job handling all of his clients. The hubs is always super satisfied and that makes my life easier! Thanks, Jason!

Robert Fisher and Rick Morrow both took care of us.
While purchasing 911s they were both professional and courteous.
They provided all the numbers we need via email exchanges, and all we need to do is go in and sign the paper works. This is the best experiences I have thus far with any dealership.
Also looking at all the p-​cars made the wait time more enjoyable as well…
keep up the good work, thanks guys, will buy again!

I’ve been buying cars for over 40 years, and last week had the best car buying experience of my life at Newport Auto Center! After shopping for a year, I finally realized a life-​long dream and bought a Porsche 911 from Steve Shurter. The experience was a genuine pleasure and very memorable.
Steve greeted us warmly as soon as we walked up to the gorgeous 911 that we spotted. He quickly and smoothly opened it up, let us get comfortable inside, and in a few minutes I enjoyed a very satisfying test drive. Steve did a great job of making us feel at home right away, and answered all our questions quickly and enthusiastically. I was pleasantly surprised at how smoothly the process went, having checked out Porsches, BMWs, Audis and Mercedes over the years.
We came back the next day and the purchase went very quickly and smoothly thanks to Finance Manager Rick Morrow, who was warm, professional, and efficient. I got a great deal on the interest rate thanks to his efforts. The deal completed quickly and the car was beautifully detailed during that time. Final checkout again was quick and Steve efficiently walked us through the features of this incredible car.
Afterwards, Steve has been in touch regularly times to ensure any questions are quickly and completely answered. He’s gone out of his way to ensure I’m completely satisfied in every way.
Thanks Steve and Rick for making this the most satisfying auto purchase experience I’ve ever had! I will certainly come back again for my next car and will recommend everyone to visit Newport Auto. In my experience, this dealership is the benchmark that all others should aspire to.

I just picked up a Porsche Macan S that I had ordered back in October. I dealt with Michael Randles and from the beginning he was very friendly, easy to deal with, and courteous. He was responsive to my numerous email requests and check ins and provided me with updates on the order status. During delivery he stayed very long hours to accommodate my purchase. Thank you Mike!

Dealt w Twee Hayes and Matt Gemici — what a pleasant, no frills transaction. I have shopped for 2 months, dealing w 4 different Porsche dealers around, and this location came out to be the best. Best price, fast transaction, and EFFICIENT negotiation (no BS — straight-​fwd number crunching and transacting).
Most importantly, Matt and Twee are decent human beings who were a pleasure to deal with, and to chat with while paperwork was being processed.
Great experience — I will be a repeat customer.

I’m too tired in writing review about this dealer. Just sad. Real sad. Feel wasted my trip from San Francisco to Orange County to have a look at the car after 2 weeks emailing this dealer.
My review of the 2 person I’ve met here.
1.Roman Fessl:
Performance: ⁵⁄₁₀.
Friendliness: ⁷⁄₁₀
Attitude:
Helpful: ⁹⁄₁₀
Willing to close the deal: ⁹⁄₁₀
2. Tyson Toeller:
Performance: ³⁄₁₀
Friendliness: ¹⁄₁₀
Attitude: ²⁄₁₀
Helpful: ³⁄₁₀
Willing to close the deal: ⁰⁄₁₀
Look at the pictures I uploaded. Bait and switch. It was $ 48k on the net. They adjusted the price to $ 53k when Im at the dealer and even remove the CPO on it. I do believe this is illegal trick by such dealer. What a bs!
I’m totally feel the experience I have at Newport Beach Audi was really disgraceful and disrespect by Mr. Tyson Toeller. Would file a complain further.

When driving this type of vehicle it is a given that the owner’s responsibility is to care for the car as it cares for you. For the past 5 years, Rick West and his team in the service department have been keeping my car in perfect condition! I have been to other Porsche dealers in Dallas, Memphis, and Los Angeles with none of them comparing to the top service technicians (Stan Reed is the best on 911’s), excellent customer service, and vehicle advice.
If you can drive any car… Drive a Porsche… and if you drive a Porsche you need to visit Rick West at Newport Auto Center.