Vaporation

Have been a long time customer but will never go back. Brought in my Kanger tank because it was defective but the owner said he wouldn’t replace but I could buy another one at half off! They didn’t even have it in stock! If it was my shop I would have replaced it since it was brand new! Never going back and will tell my friends not to shop there. It’s to bad because I really liked the place.

This vape palace is in a strip mall sandwiched between a Chinese restaurant and an Asian tea spot. The parking lot was pretty full but there were a couple of spots open in front of the vape store, so I parked there. I came back in a little while, and as I’m getting into my car the owner starts taking photos of my car from the inside of the shop behind the glass. I smile and wave back at the guy and he FLIPS ME OFF and gives me this look as if he’s going to murder me. I guess this guy doesn’t understand retail. Everyone is a potential client or knows someone that might be. Do you think I would ever recommend this place now? On the contrary, I’ll tell people to definitely stay away from VAPERNATION in Newark!!’

Very knowledgeable staff, unique products and exceptional service! I absolutely love this vape spot… you just have to try it!

Pros:
–great selection of juice
Cons:
— I’ve shown up twice during their listed hours only to find the business closed
— I tried to buy some ProTank 2 coils; at first I was told it was $ 20 for a set of 5, I told them I could get them cheaper in SF, they brought it down to $ 12, I can still get them at $ 8 in SF.
— The guys are very helpful but the girl is completely clueless; I want service, not eyecandy
Overall: I want to like this place because they have a great selection of juices but it’s a waste of time coming here when they are closed when they are supposed to be open and when they are open they overcharge and don’t know much about their products.

Tried to charge me 12 – 13 dollars for packs of royal wire. Not a big deal but he then said «cheapest price in the bay» which is a blatant lie. Vapory shop in sf sells them for 6 – 7 a pack. Not only did the owner mark up the price a lot but when I refused to buy the product and decided to take my business elsewhere he mugged me the whole way out. I should add that I work at a Vape shop (not even close to the area so it’s not a competition thing), so I would expect the owner of all people to treat me like I would treat him at the shop I work at. Overrall this review is specifically about the customer service. It needs to be fixed. Won’t come back here ever again.

First of all, don’t let the silly reviews scare you off. Vaporation is a very unique and clean vape shop with a huge selection of juices. They also carry only authentic mods, atomizers, and not to mention have crazy fun vape meets here and there. I also wanted to address the towing comment, the parking lot is almost always full because of the variety of different restaurants around the area so Vaporation relies on the 15 minute parking spots to get their customers in and out with no hassle. I understand you may be hungry and don’t want to park far away, but that sounds like a personal problem. If they, discriminated against asian people, then why do they have an asian worker? Tsktsk! Anyway, this review has been long overdue and I just wanted to voice out my opinion of this trill establishment. Come check them out

Watch out for this place. Can’t even tell what it is from the outside but they cost us $ 500 by illegally towing our car. We parked our car in a green spot after hours and they had us towed! I think they discriminate against Asians because of Tasty Pot next door with a lot of Asians standing outside waiting. We were there over 15 minutes while two others cars were parked in these green parking spots when we thought our car was stolen. They didn’t call the towing company on those cars. Later we saw a hidden sign inside their shop with the towing company number. Those spots don’t belong to them as they were not marked for their business only. The shop was completely empty. Don’t know what their problem is or if they have some side deal with the towing company. It is frightening that they would abandon someone at night having to go to a deserted, dark, and very scary towing lot to get the car back. If I was alone I really would have feared for my life.

I went in with my coworker after lunch to check out the place. It was empty and asked a few questions about the products to the person working at the counter but the person rolled his eyes and was really annoyed that we were asking questions. The place was empty! How busy can you be? He has poor customer service and shouldn’t work in a customer service environment.

Came into Vaporation for the first time tonight after being referred to by a coworker. I must say I was quite impressed. Vaporation is a very clean, upscale vape shop. Sonny and the girl (who I think I graduated with) were very nice. Sonny helped me with my purchase of a cloud champ atomizer and also taught me a few things. The thing I appreciated most was how he treated me after I told him I’m new to the scene. Usually vape shops would try selling low-​end parts or act salty to the fact that I’m new to the scene. Sonny was welcoming to the fact that I was. He helped me with building my cloud champ. I’m in love with the rda! Kristine (if that’s the girl I think I graduated with) let me sample juices without even trying. I’ll be a regular here from now on. Thank you guys for the great first impression.

This place is so whack its not even funny. The owner Collins is a nice guy I will give him that but he knows almost nothing about Vaping. Even basic things like which RDA’s would go best with my mods. The have a great trill mod selection but they are all very expensive. Platinum Vapes down the street has a lot of the same mods at better prices. Last thing I have to say is SUICIDE BUNNY DOES NOT MAKE YOUR HOUSE JUICE. I found out its made by the distributor of Suicide Bunny (Wolfpack) so don’t lie to your customers man it makes you lose credibility.

Very good staff, helpful, good products, great testing experience, very great atmosphere. I’ve been to other vape stores and they’re run by kids, they’re not professional. This store is professional. Collins wants to have a high end store and that’s what he made. All in all, visit Vaporation, I guarantee you will have a good experience.

Really nice first experience vaping, if you’ve never tried vaping before and you’re a smoker, like me, its the place to go. As a first timer I spent a good amount of time trying out differents flavours and asking questions — the people at the lounge were extremely helpful. Its the place to go!!!

I’ve been going around different vapes stores for a year and by far my favorite vape store in the Bay Area. Chill people, good juice lines. Space jams, Smax, alpha, time bomb, buckshot, etc. Great deals on mods…

Collins always hooks me up. Great line of juices and good customer service. Highly recommend this place.

Love this place, they have a phat lineup of juices, Custards Last Stand is the hotness.

Great shop, friendly staff and good selection of E-​juice. Nice to have a new reputable shop in the area.

This is the best vape shop I have been to yet. The owner Collins is really knowledgeable about the vape scene. He caters to the newbie by explaining the difference between the different types of devices and has some of the best ejuices I have a tasted. The tasting bar is really elaborate with samples of the best ejuice out today like Five Pawns. I can’t even find that in my city. I don’t normally do reviews on Unilocal but this place is worth the trouble. I will be back!!!

Awesome place to smoke chill and get to know my new buddy Collins. I’ve been here a few times and so far it feels very amazing. You come in the door. They have a great selection of juices and they always are willing to conversation freely. Premium juices only no cheap stuff. Five Pawns, Halo space jam and a few others. This is definitely my goto Vapor store now. They also allow you to put mods you own on consignment which I thought was cool.