Newark Goodyear Tire Center

I came to this place to change spark plugs. This guy named Sam asked for 80 $ cash. Later on he said the cable that connects the sparks need to be changed and he wanted an extra 20 $. I didn’t had extra money on my because I bought the parts. This when he became extra aggressive and he threatened me to take the parts and when finally he decided to finish, he instructed his workers to miss up my wires in front of me, that made me feel like if I was an animal. The biggest problem I had after all this I asked him for a receipt because I wanted to make a complaint to the manager and he wasn’t there. This Sam guy didn’t want to give me a receipt for the work that been done and I already paid the $ 80. I asked him way, he said your car have problems, and I don’t want you to sue me if something happened to your car WTF!
This was my worst experience that I ever encountered in my life. I will never come back to this place ever again.

They are not doing honest business and will try to sell you the service (for example alignment) you don’t actually need. Stay away from them, period.
I went there this afternoon and would like to do tire rotations. A manager-​type person approached me and started to be «extremely» picky about my tire conditions. He said I need to do tire alignments because the tire was not equally worn out. I know he lied. Why? First, I didn’t see any problem on my tires as he claimed. Second, hey come on, it’s a new car with only 23,000 of mileage! Third, I just came from my car dealer after my regular maintenance, and in their inspection report there was nothing wrong with my tires. I declined his «suggestion» and he became grumpy.
Again, stay away from them!

I took my car to remove the nail in my tire and got replaced two tires, even it has some threading may be like 3 – 4 left. So convinced me removing two tires and putting back brand new ones which he charged me almost double than what the neighbor shop wheel works charged me. Up on checking on the prices on the internet, those tires were way lesser almost 30−40% less and also when I started discussing about that he goes crazy that never ever come to my shop. etc etc… He likes Naïve people who can get ripped of my him easily. SO be careful even going near to his shop.

George was awesome! He was able to do my Lil change five minutes after I called which was awesome. I just so happened to be in the area and saw they had great reviews. I went in with my little dog and they welcomed us in, I got her water and we even went for a nice walk. Within 30 minutes we were in and out… And all smiles! He suggested some things I should look at but didn’t pressure me to decide on the spot. I will definitely be back!

great work yesterday on my car and thank you george and sam and staff for the great work.
my damn fan belt wont shut up so ill bring it back in today to have it tightened

#Screwed…literally. I found a screw in the right front wheel of my tire. I choose Goodyear because my co-​worker/​friend said they were able to fix her tire, and specifically this one in Newark because its close to my mom’s house, so if need be she can come pick me up. Sam took my car right away. A little too quick but I am not complaining. I just thought I would need to fill out paperwork or sign a release for work. Forty minutes and $ 25 later the work was done and I was back on the road again. Thanks Sam and Goodyear!!!

Took my car here a few years ago,
Got a brake job and it was the worst brake job ever done on a car, my brakes were grinding worse than when I took it in.
Guess that’s what I get for taking my car for brakes at a tire shop lol.
The manager with the toupee (yea we know your bald chief)
who still works there was a staight dick, and obviously they have some crappy mechanics, because I sold my car soon after the terrible brake Job I received.
Don’t ever come here for anything other than brand new tires or you’ll be sorry.

This morning my engine light came on, I’m not one to procrastinate so I took it in to GoodYear to have it checked out, I also decided to have my front rotors and brake pads replaced. I was greeted and serviced by Sam, he said he’d call me when it was done, I ran some errands and came back after an hour, Sam politely explained and showed me that I needed a new caliper and showed me that the screw was stripped and so was one of the holes in the caliper, fine. After 3 hours, I wasn’t offered water, coffee or even television by George (the man of the hour! or six). He came in and jokingly said «You’re still here?» I had a conversation with my boyfriend on the phone about my concerns of what I was going to pay because I was there for SIX HOURS. I was assured my car would be done soon. My boyfriend came in furious and demanded to see what had actually been done, George tried to say I need an engine flush but Sam disagreed. George doesn’t know how to deal with customers when shits hitting the fan, only when they’re happy with his work. ANYWAYS I came in with one maintenance light on and left with two. I give Sam 5 stars, and to George, thanks for offering me to turn off my engine light, but you had 6 hours to do that. Come on bro, you’re slimey.

Very good service, helped me out in a tight spot where I need the tire same day. Highly recommended.

Drove down from SF to Fremont for a visit with Grandpa, and while our kids were with him we noticed we had a nail in our front left tire. It looked small and didn’t know how long we’ve been driving with it so took it to Goodyear to see if we could plug it. George was super attentive and gave us the run down of costs, and set expectation properly (if it required a plug, the nail’s location to the tire wall could require a new tire, etc.) so he said it would take about an hour for the entire job (changing out the tire, pluging, mounting etc.)
He had Sheen work on it, and Sheen was extremely fast, knowledgeable and competent. He suspected the nail wasn’t that big and may not require a plug (plugs are pretty damn big, about the size of a thumbnail.) turns out the nail wasn’t long enough to puncture the tire, but to be sure he put the tire under water to check for air bubbles. None! He remounted the tire, checked the air on all four tires and was done in less than 15 min. He even gave me suggestions on how to care and check for airpressure on a regular basis.
I spoke to George and the front desk about the invoice cost and they said nope, none for this particular job. Great, attentive service! definitely gave my wife a piece of mind on our drive back to SF and told George they earned our family’s business; will have my dad go there for any tire issues going forward. Great job guys.

I am driving an old 97 civic and has been to many auto repair shops before and I highly recommend this one !

The service was really good on my last visit there about a year ago, unfortunately that great service is HISTORY!
The guy at the fount desk has changed and the new guy is rude.
He won’t take the time to expense to me what is problem with my car, just told me to paid for the inspection and they will take care of it.
Also he said if I buy my tires there, they won’t charge me for labor fee for changing the tires. But why am I seeing the «labor cost» on my receipt?!

Do not go here! Big scam and worst service ever. Owner was very rude and insulting. Charged me for a service I did not get it.

Awesome place. The customer service here is amazing and wouldn’t choose another place for auto/​tire services.
My first time here I had to get a tire patched due to a nail piercing through. The job was done fast and efficiently.
My second time in I needed an oil change. I went ahead and called in and got all the information I needed. I was in the shop within 15 minutes and they got to work on it right away.
Prices are awesome and these guys are here to provide you with great service and information they can. I will definitely make this place my regul

Going for broke and updating Newark Goodyear to 5 stars.
I’ve been a MANY time repeat customer for various issues from easy and quick to messy and complex, and Newark Goodyear has been awesome with taking care of both my late 1990’s car and my wife’s recent model minivan. Wais understands my car and my concerns, and Mario is pretty much a genius mechanic. George is always happy to see me, and amusingly always presumes I’m back because they must have done something wrong, but each time I reassure him the previous repairs are great, as my car sprouts new age or wear-​related problems. :-)
I have no worries trusting my vehicles to Newark Goodyear.
Five well-​earned stars!

I’ve only been here because its conveniently close to my house and they’re never really busy, so if I have a flat, I bring it in and its taken care of with in 20 minutes. Reason for the mediocre rating; while waiting for my flat to get repaired, I heard one of the mechanics go talk to the guy working the desk in the back office. A lot of whispering going on. As a customer waiting in their «waiting area», I didn’t care for it. Also, they charge about $ 10 – 25 more than the other local wheel/​tire shops in the surround area’s to repair a flat. The guy working the desk told me if I paid cash, he’ll take $ 20 instead of the $ 27 he quoted me. I’m pretty sure he just pocketed the cash since patching/​plugging a tire costs them 25 cents to do.
You might be asking, «then why did you come here if they’re charing more?» I needed to get to work, I didn’t want to drive 50 miles round trip on my spare, and they were the only shop that were available to help me at that very moment. I guess I paid extra for the convenience?

July 2013:
Scheduled an appointment at another oil change place, only to have them call me and tell me how overbooked they are…
Called and spoke to Ron, who assured me they could do the job right away! Got an oil change, oil filter change, and 25-​point inspection done… and Ron even used the synthetic oil… all for a GREAT price! Amazing!
Definitely coming back here next time. Great service, great price… what’s not to love?
Today:
Walked in to get the same service done. Ron’s not here today, but another friendly gentleman helped me out and was very friendly. Love this place!
Reading all the other reviews scared me, but maybe the people mentioned before are gone now? The guys here are so nice… I doubt those reviews were about them!

Surprisingly, I wasn’t even mad, but I was shocked when the owner of Goodyear wrote me a message last night, 5 months after my experience there.
Gevorg Y. has sent you a message on Unilocal:
Newark Goodyear
«You are big liar you know that already!!! you better to change your subject, and better to change your attitude? K!!!»
(I have a screenshot of this message because I really can’t make this up!)
So, the owner calls ME a «big liar.» I’d really like to know what he thinks I lied about. There is an insurance claim filed against his company for totaling my car. I did mention in my previous review that their insurance company did pay us for the damages.
Then, he tells me that I «better change my subject?» Or what?
Lastly, he says that I have to change my attitude. The ironic thing is, he is the one that is harassing me and being rude. In my previous review, I mentioned that I wasn’t even upset that my car was totaled because I understand accidents happen. What I was so upset about was the way he handled it. He made it seem like it was no big deal. To top it off, showing no remorse, he charged me for the oil change. As simple as it sounds, if he had just shown a little empathy and more effort to make things right, I would not have been so mad. I mean… after all, my car was totaled and I did end up stuck on the freeway during traffic hour causing a huge traffic jam.
I’m glad to hear that some people have had good experiences coming here because I wouldn’t want this owner to go after anyone else who posts an honest negative review. However, it’s easy to be nice to your customers when things go well. The true test to what a company is made of is how they make things right when things go wrong. And unfortunately, this company or owner has failed miserably at his customer service.
My ending note is that I would like the owner to stop sending me messages or making my family feel uncomfortable. If you would like to address my comments, please address them publicly. This way, I think you may think twice before you start calling me names and threatening me to change my review.

I went there because my old mechanic Ron is now working there. I use to go to Big O down the street. But I am faithful to people not companies. On the day I went, Ron was not there but the owner was and he treated me great. I was very satisfied. I got new tires, alignment and some other things. I don’t feel I was priced gauged. I knew more or less what my repairs were and had a good idea of what I needed to pay. I pretty sure I will return. No reason not to they were great. Took care of my repairs and I was in and out within a reasonable time.

These folks were among my Thanksgiving angels. That’s right, Thanksgiving. I certainly don’t win prizes for punctuality in Unilocaling, but here it finally is: Heading home from friends’ place and a fabulous holiday, my sweetie and I noticed the car was handling somewhat oddly. On the freeway a large BANG was heard and felt in the wheelwell, the check tire pressure idiot light came on, and we limped to the next exit to find a tire turned to marshmallow. We had picked up a nail in our friends’ neighborhood, likely from the construction on a house down the street. The donut went on and we coddled the car the rest of the way home, dreading the prospect of tire repair on Black Friday.
The next day we rolled down to Newark Goodyear Tire Center coz my sweetie had gone to them in the past, with excellent results. That trend would continue. It was a ghost town when we pulled in, until three seconds later when an entire team of fellows ran up to the car, whisked it into the garage, and proceeded to NASCAR the repair. Moments later it was complete (they even checked the donut before tucking it away) and since there was no one to ring me up, NO CHARGE. The guys said they were so bored they were thrilled to have something to do. One large tip later, they were on their way to the nearby convenience store to restock their energy drinks and burn away the remains of the day. This place RAWKS. A happy (and thankful) Thanksgiving indeed.