Alpine Heating & Air Conditioning

I highly recommend Ken of Alpine Heating & Air Conditioning. Experienced, honest and affordable. Came within a couple of hours of my call! Gave good advice for the second gas furnace in my home.

My furnace was making some weird noise. Ken came in and found out there was some paper stuck in motor. He fixed it in a few minutes and since the job was quick and easy, he only charged me half the fee!
I recommend him strongly.

I was having issues with my heater not cooperating and since it has been a little chilly, I wanted to make sure we wouldn’t turn into popsicles at night. I called Ken in the morning and he was over very quick the same day. He came in, assessed the issue and started to work on the problem. He even said he would come back out if it was acting up again without charging the diagnostic fee twice, great customer service! It’s awesome to know I can depend on a local HVAC guy that is quick and gets the job done right. I would definitely recommend Ken and will be calling him if something comes up in the future. Thanks for keeping us warm this winter!

We called Ken @ Alpine for a second opinion on our heating system. (We were quoted an extremely high rate to replace a motor & were suggested to replace our entire 12 year old heating system by the first company. We were left without heat over the weekend because they didn’t have the part in stock.) Ken called and said he was running a little early & asked permission to come to our home early– fantastic! He arrived promptly & was very professional. After inspecting our system, he provided an extremely reasonable quote to fix the burnt out motor & fixed it. As for a whole new system, Ken shook his head in disbelief and stated our 12 year old furnace was in excellent condition & under a twenty year manufacturer warranty. He completely discredited our first outrageous company’s opinion. We have a toddler & a newborn; being without heat during the month of December is unacceptable… Ken saved the day (and our bank account) repairing our system the same day! I would recommend him IN A HEARTBEAT to anyone with heating/​AC problems. It is incredibly hard to find trustworthy people & we will be lifelong customers because of it.

Ken is on time, friendly, thorough, got the job done. Now heater is running after replacing control module, no longer need a portable heater in every room, no more cold hands. Thank you

Alpine has been my go to outfit for heating issues for many years. As the outside temp dropped this fall I could not get the heater to run for more than about a minute. I called Alpine and they were here the next day. They fixed the issue in a few minutes at a very, very reasonable rate. Great work guys!!!

This is my first review on Unilocal.
I bought new Honeywell Smart Thermostats for my 14 year old home. I installed the 1^st one downstairs. I got power to it but it didn’t control the a/​c or furnace properly. I then tried installing the 2^nd thermostat upstairs. I could not get it to power up. I put back the old thermostat and then the furnace fan would not shut off, blowing warm air upstairs to my sons rooms. I called another heating /​air company at about 5pm. They would not come out to help with thermostats that I bought myself. I then called Alpine and left a message. Ken called me back within 15 min. I explained my issued to him. He gave me a couple things to try and fix on my own. He said if this doesn’t work to call him back. Those two things were not the problem so I called him back. We set an appt for the very next day at 11am. He was at house right on time. He installed my thermostat upstairs, fixed the wiring issue in my furnace, that caused the whole problem, and charged me way less than I expected. I was so surprised at the price that I had to give him a tip.
I would recommend Ken to anyone I know and he is now my go to guy for all my heating and a/​c needs.

So get this! I called on not 1, not 2, not 3, not 4, but 5 different heating repair companies that I found all on
because the furnace was not working in one of my rental properties. Out of all 5 companies I called, only 2 companies decided to call me back after leaving them messages. The other company that called me back was not available to come out until a couple of days later and I didn’t want my tenants to be living in a cold house so that didn’t work. Then Ken from Alpine Heating and Air called and he was very nice and easy to work with. We set up an appointment for him to come out very quickly to take a look at my furnace problem. Although the issue was not solved on his first visit, he came a second time to take another look at the furnace and was able to fix my problem and he did not charge me anything extra. Ken is a really nice guy and very helpful and informative too. I would definitely recommend him to anyone I know for sure. Thanks Ken!

After getting very poor service from another service provider (which had a 4 star rating in Unilocal), I was really lucky to receive a referral to Alpine from someone else.
Ken was absolutely great. After numerous delays and poor diagnosis from the other guys, Ken’s knowledge and experience was very apparent from my first phone call. He was actually able to diagnose the problem over the phone. IF it wasn’t for the poor service I got from the other guys (which actually broke my unit), I probably could have fixed it myself with what Ken explained to me.
Outside of all that, Ken had great follow through, knew lots of local parts suppliers, and easy to do business with. I wish I knew providers like Ken for all my service needs.
To be honest, I don’t understand how this business isn’t end up at the top of the list on a local Unilocal search, and how that other company is ranked so highly.

I’ve been having issues with my heater since we bought this house 4 years ago. Starting Christmas Day, the heater decided it didn’t want to stay on and heat the house. I tried trouble shooting myself by cleaning the system, replacing the filters and replacing the batteries on the thermostat. Still didn’t want to work properly.
Searched Unilocal and saw all the amazing reviews about Ken and his business so I gave him a call. Told him my issues, and gave him the name of our unit. He said it was a common issue with our particular unit. He then tried walking me through parts of our unit checking for certain things. When I couldn’t figure out what he was talking about, he asked me to send him a pic via text. A minute later, wallah!!! He told me exactly which wire and location to try undoing and cleaning on my own. We still set up an appointment just in case his recommendations didn’t work. Sure enough, I took off the sensor, cleaned it, hooked it back up and our heater has been working on point ever since! (Which is a must when you have a baby and toddler at home). Called Ken back, let him know the good news and cancelled our appointment. FREE advise that worked!
Ken saved myself and himself time, but most importantly, kept money in my wallet. His expertise, professionalism, knowledge and business values are first class! I would highly recommend him for all of your cooling or heating needs.

This was great !!! Ken was on time and was very efficient. Although in my case there wasnt much, Ken mentioned that the problem was that my heater was turned off (probably during attic clean up). Thanks Ken.

Ken is fantastic. Super ethical and great to work with. He installed a new furnace and ac for me about 10 years ago. Recently my ac stopped working. I spoke to ken and he walked me through a few potential fixes over the phone. When I still wasn’t able to get it working he came by and found that it was a switch that was stuck. He quickly fixed it and didn’t charge me for the work. It’s situations like this that will make me go back to ken time and again for my heating and ac needs.

E-​mailed Alpine Sunday night. Got a call first thing Monday AM. Ken came out at 2:00 and had us in cool air again in 20 minutes. $ 150.Very responsive and did everything he could to help me fix it myself before actually coming out.

Unilocalers are right. two contractors told us to replace the furnace, will cost us at least 2K ! Ken came over and checked. and he has different opinion. saving us 2 grand. :) Thank you Ken. he even recommended to call PGE to chk next time, since they will do it for free. Definitely will use them again in future.

I’ve never written any review on Unilocal.I feel I have to write one for Alpine Heating&Air Conditioning. I don’t even remember the guy’s name… I have an old house that was built back in the late 50s and the wall furnace was the original. When I first bought the house, the furnace couldn’t be turned on, my house warrenty company sent some guy and he took a look at it for a few minutes couldn’t get it work and told me the furnace was too old and I needed to replace it with a newer model. Then he charged me $ 60 service fee and left an unfixed furnace for me. I then googled on line and found this local business Alpine Heating & Air Conditioning and thought it wouldn’t hurt to get a second opition before I spend $ 2000+ to get a new one. The guy came in and spent one hour here and made the furnace work! And he told me these old furnace were very well made, safe, fast, and quiet. When I told him I have American Shield Home Warrenty, he didn’t even charge me and said he will get the service charges from warrenty company! This happened almost three ago.
Now I am planning to renting out my house, and I called Alpine Heating again to do a safety check on the furnace. Same guy came! He knocked off some dust from the pilot and tried to turn on/​off the furnace a few times to do a check up. Then he told me I need to change the thermostat on the wall to a mili volt one and even told me where to buy it and taught me how to change it. I asked him again, should I replace the furnace with a newer model any time soon? He said, nop. These old furnace will probably out last everyone. When I am ready to bring out the check book, he said: don’t worry about it. No charge for today.
I don’t know how much thank you I can say to him, a knowledgable, kind and honest man. I highly recommand him if you have any problem with your heating system.

Late call on friday, and Ryan came the next monday morning! He tested the problem on my furnace thoroughly, informed what was going on, and replaced what was needed. Great service, and would recommend to anyone.