Head Over Heels Cafe

Great food. Friendly staff. A well needed addition to the area. Great restaurant. I love the food.
Delivery was efficient and the food was hot. The service in restaurant is great. They were out of a particular drink a member of our party wanted, and the waiter quickly ran to the corner store for it. It was very kind.

I have ordered from here twice. The first time was OK. We ordered two dishes, they came about 25min after the promised 45min delivery time. No biggie.
The second time I ordered (this past Saturday) we ordered a few different dishes. I was very excited to order since the fried chicken was so good last time and the portions were great! At 618pm I called and ordered. They told me about 45min. At 730 I called again and said that I had been waiting an hour and that I still had no food. The man on the phone was very sorry and told me there were only two people working there and that it was VERY busy and that our order would be right out the door.
815 rolls around — finally I call again. I tell the woman that its been two hours since I called. She assures me that our food would be here any minute and that it would be at no cost. Within 5min the delivery guy was downstairs. I gave him a $ 4 tip. I bring the food upstairs and its all cold. The fried chicken that I raved about to my boyfriend, who ordered it, was a tiny tiny measly portion. The chicken breasts was the size of a small cookie. The Sliders that my son ordered were not four individual hamburgers, but one hamburger roll, quartered with mini meatballs inside them held together with toothpicks. They also forgot the three soda’s I ordered.
Moral of the story is. They kept me interested the first time, and I chalked it up as a bad night. The second time, they are f*cked. Sorry guys — who runs a business with two people there on a Saturday night? Get your $hit together.

Take this review with a grain of salt — it is only for their delivery service. Which is bad. Terrible, even. HOH’s food is pretty good in a home-​style kind of way — if it ever arrives. Or arrives correctly.
I tried HOH for delivery twice, and had the same bad results both times. It can take over an hour for food to arrive — and when it does, it is lukewarm at best.
Orders arrive missing items (such as no fries for a burger and fries), or with parts of the order missing.
Lastly, HOH packages their deliveries in the most puzzling manner. Burger and fries for two arrives in FIVE tins: the buns each come in their own tin. The burger patty arrives in its own tin (mind you, the tins are plate sized, so each item is sloshing around during delivery). The fries come in yet another tin, but at least they combine orders here.
The bottom line is that HOH Café, at least in terms of deliveries, is an outfit that doesn’t really know what they’re doing, but charges top dollar. If you want a delivery, avoid HOH. They just can’t figure it out.