This review comes from my father, John S: Product and customer service are number one. Made in the USA is another plus. I had an issue with my credit card and the tank bag I ordered would not be delivered in time for my bike trip. I spoke with Rob at Eclipse and he was able to rush my delivery to me in time for my trip. He really helped me out and I can’t thank him enough. The bag arrived and it’s great! I will definitely purchase products from Eclipse again.