Pizza Hut

I debated on giving 2 stars just for the fact that the delivery guy Clint is so great. He is the nicest, happiest, most upbeat young man ever. Clint gets 5 stars. Unfortunately, we can only give 1 star since it’s unlikely we will give our business to this Pizza Hut again. The pizza is good with the classic Pizza Hut flavor; the sauce is very watery or runny. Any other Pizza Hut has a sauce that is thicker. That would not deter me from ordering from them again though. Aside from Clint, the customer service flunks. Our previous order came to us wrong. I ordered a Cheese Lovers pizza and chose the sauce option of marinara. It came with alfredo. I called, and basically, it was too late to fix; they were closing. The manager proceeded to argue with me that the pizza I chose comes with alfredo, but I had a receipt that said marinara for the sauce. Despite the fact that online it gave me the option to choose marinara, she said it was my fault for not knowing the pizza normally comes with alfredo. How would I know this? How would I know that I was choosing a different sauce at my own risk — if the pizza maker doesn’t notice the details of my order, it’s my fault for making a special order. So after arguing with me for like a half hour, she agrees they’ll give me a free cheese pizza next time. This time came, and of course, the manager argues with me about not seeing my credit — this is only after hanging up on me. We called to order a pizza, and the greeting is that delivery is 50 – 90 minutes. I say we’ll still have delivery. She says, ‘Please hold.’ There is some hold music 10 seconds then we’re disconnected. I call back, have the discussion on the credit, finally the same manager agrees to it, but we do not get any of the other deals available because I’m informed that only one deal/​coupon per order, and apparently getting a credit for the pizza we paid for and did not get before, IS the deal/​coupon for this order. The pizza here is good but not worth having to be talked in such a hateful manner as our last 2 encounters. We’ll call Mozzi’s who have always been top notch in the customer service department.

The place clean, fast service, food tasted great. The reasons MSG if your are MSG and sodium intolerant DO NOT EAT PIZZA HUT. I had what I call a MSG hangover. And actually felt effects with in 1 hour. My husband who is not normally sensitive had a problem. Won’t be eating it again.

By far the best Pizza Hut i have been to in a long time. Fresh, hot and cooked perfectly. It’s the best option for Pizza in New Pal.

Love their wings! I highly recommend taking part in «Wing Wednesday» for half price. The garlic parmesan is unbelievable!

It’s nice having a Pizza Hut local and for the most part this location provides fast and friendly service. I usually carry out since I live so close and food is always ready in under 20 minutes. Most of the staff is pretty friendly and my order is usually right (two times I’ve ordered wings there was an error on sauce and style — boneless vs bone in) but the mistake was fixed in a timely manner. Wednesdays are 60 cent wings but you must order in sets of 8, 16, 24, or 40 as where at B-​dubs you can get as many or a few wings as you like. Overall good pizza, fair prices, and fast service. A good dining option in New Pal.