Girard Toyota

They stole from me… literally. So I go in looking for a new car. And find out that I can’t afford the payments to buy new even with the 4000 $ for my trade in. So they help me to lease the car I wanted. And use the trade in for a down payment. Fine… now two years have passed and they were talking to me about leasing another vehicle. OK, and at this point I find out they stole from me. They start going through the numbers and they say «You put down 1700 $ for a down payment the last time. Can you do it again?» What? Where is the other 2300 $ from the 4000? You gave me for my trade in? They couldn’t give me an answer.

I’ve been going to Girard TOYOTA for years to service my car, mostly for oil changes. I haven’t had any major issues with them until recently. This review mostly speaks of their way of doing business. I had my tires rotated and found out that I had to replace my brakes and rotors. The cost was going to be high in the $ 400 range, so I knew it was going to be expensive. They called me multiple times reminding me to bring in my car. I also received an email with a price estimate and coupon as an incentive. So I brought in my car and they did the job in 3 hours. So far there are no issues except for the bill — it was more than the estimate. The bill was confusing and the estimate was now close to $ 500, yet the discount was not off the $ 500. They some how manipulated the numbers so that it nullified the discount and I ended up paying more. Next time I’m going to check else where before going to them.

Had a wonderful experience here. I went planning to just look around after being given the run around by another dealership and I ended up leaving with a beautiful RAV4! The process was painless and we were happy with every aspect of buying the car. We were helped by Ariel.

Scheduled an oil change online which was a breeze and dropped off on a Saturday around 9a.m. Being completely blindsided I was called in an hour to let me know the service was complete and I can pick up my truck anytime! An hour??? Either they didn’t do the service or they are really that awesome. Overall a very nice experience with the service department.

I have been to Girard Toyota a couple of times now. I’ve had my 2011 Toyota Rav4 and 2008 Lexus GX470 serviced here and I’ve never been disappointed. The service department always has very nice people on the phone that helps get my appointments setup and then when I show up they’re still just as friendly and kind! They’re professional and my car always has been returned to me in the condition I’ve handed it over– sometimes better! Hence the servicing part– aha. I’ve worked with Hillary and Katherine and I love them both! They’re always very nice and take the time to help me and answer my questions. Thank you ladies!
PS: They are actually cheaper than going to a lot of the «big name» oil change services– a lot cheaper. Thank you for having honest and competitive pricing!

Excellent service and friendly people. Thank you.

I regularly go to Girard Toyota to maintain my Prius. From calling to make an appointment to driving away after completion of the maintenance, the experience is always a satisfactory one. The intake personnel are friendly, always having at the ready my car’s maintenance history. The waiting area is clean. I like the quiet of the room set aside for people, like me, who work on their computer. Free coffee or tea is available, which is a nice touch. Maintenance is almost always completed on time, and I haver never been disappointed with the results. In short, Girard Toyota is a reliable, friendly, and competent place to bring your car for maintenance.

I have been using Unilocal for a couple of years but this is the first time I have been prompted to write a review. I just wasted a week of my life dealing with this dealership. I was interested in a Toyota Certified car. Right before we got to the purchase point, my husband insisted on taking it to our mechanic to have it checked over. I had said it wasn’t necessary since the car was Certified. It sucks when my husband is right. The mechanic found that the car should not have been certified — it needed 4 new tires, alignment, and a battery. Certification standards say that the tires should have even wear and they clearly didn’t. Instead of making it right, they «passed» on the transaction, I assume waiting for some sucker to come along and buy the car only to find out it needs $ 1000 worth of maintenance the next day.