Excel Urgent Care

My son had a fever and slight limp so I brought him here. The doctor told me he had no idea what was wrong and that he may have polio. He then recommended I take him to a pediatrician ASAP. Turned out to be a mild virus very common in kids his age. This place is not equipped nor do they have the expertise to see children and they shouldn’t advertise that they do.

Perfect for what most people need. You go in and out and get the service and care you need. Staff is very nice and accommodating. I recommend this place to any one that needs medical care. They take my insurance and I pay a co pay and get seen with in 10 minutes. I would def go back and recommend them.

I cannot tell you how relieved I am after seeing Dr. Chui. I have had issues that no one solved or explained at Pro Health until I went to Dr. Chui. He really is amazing! I will go to him for now on!

I took my son here for medical care and this is not a place I would recommend. The office was not very friendly and more concerned about the copayment rather than the treatment of the patient. Need less to say we left and sought medical elsewhere.

This was a terrible terrible terrible visit. I came to this urgent care and had to wait in the waiting room for 30 minutes then they put me in the room for another 30 minutes. There were only 2 other people waiting in the waiting room and thry came after I got there. The doctor finally came after I told them that I was going to leave. I came with a respiratory issue and he listened to my lungs over my thick shirt. I asked about my blood pressure and temperature and was told that the blood pressure was «low» and «you have a little fever» the doctor did a strep test. The medical assistant came back told me it was negative and to go pick up my prescription at the pharmacy. They gave no discharge instructions no diagnosis even the name of the prescription and why I’m going take it was not explained. I asked for a doctors note for work and they gave me a piece of paper that I could have printed from my computer without a signature or maybe a stamp. In conclusion as a medical professional and a patient I must say this by far my worst experience ever completely unprofessional, it truly gives urgent cares the embarrassing «doc in the box» name.

Convenient parking lot, easy online appointment setup. I also download the registration form and filled it out beforehand. I arrived on time for my appointment and I had to sign the HIPPA form, the consent to treatment and another demographic paper, which took about 8 minutes or so (not bad at all). After that it took 14 minutes to get taken into the room. They have a very nice staff. Dr. Chieu made me very comfortable, he’s attentive, talks very nicely and was willing to follow up with the situation of concern or diagnosis. Also, the place looks great, it’s a very new and modern facility. Nice clean rooms and bathroom.

The place is very clean and everyone was very nice. The wait was not long and the dr. Was very nice and explained everything. I would definitely go back knowing that they care and also glad they accept my insurance. Most of the urgent care centers don’t. It’s better than sitting hours on an ER.

I’m not sure if the other doctor the other bad reviews are talking about is still working here, but I was seen by Dr. Chu and he was great. Not only was he very nice but he was very attentive and answered all my questions clearly.
The receptionist is very attentive also, and she’s very sweet.
The place is very clean and tidy, which is great because I hate seeing nasty doctors offices.
Overall i expected bad service because of bad reviews, but I was pleasantly surprised!

As good as it gets. Amber an Marisa were at the desk and more than helpful. The place is clean, the waiting area is large and the staff is very friendly and helpful. I was seen by the dr quickly and he answered all my questions and took his time explaining everything to me. I’d defiantly go back.

4 stars because 5 is for the rare exceptional place.
This was was first time here. I went on a Sunday for a possible fractured rib. The receptionist was attentive. The waiting room was comfortable. At my request she changed the TV from ET to the Mets. My wait was a mere ½ hour.
I was seen by Dr. Chiu who could not have been nicer or more informative. I had x-​rays taken and saw the digital printouts on his screen in the x-​ray room. The results were digitally transmitted to a radiologist who was off site and the results confirmed a fracture. I received a follow up phone call from Dr. Chiu where we discussed what I should do in the near future.
This is a large facility and when fully staffed and fully used by patients, it will be appreciated. This is a start up business where the intentions are excellent and no cost has been spared. I wish them the best of luck and recommend this facility to al, who need urgent care.

The visit was fast, friendly, and professional. Dr. Chiu took care of my ear problem and was very helpful with all my questions.

The first review on here was right. This place is a joke. Wish i would have looked here before i decided to go.
While yes, the other reviews are correct in that the place is nice looking and clean, I couldn’t disagree more about the staff at least on the day I went (maybe other days are better). The front desk staff wasn’t horrible, I wouldn’t say overly cheerful either. I did get in pretty quickly probably because no one was there. I found it a little peculiar that they had me pay for the visit before I was even seen. What if I needed additional tests? But anyway.
LOTS of waiting in the exam room, which was odd since there was only 1 other person in the place. Finally the «doctor» came in. I wouldn’t have any idea if this was even an actual doctor or not because I was not given any kind of introduction whatsoever. She gave me the most half-​assed examination I’ve ever had. I’m complaining of a horrible sore throat and you ask me to open my mouth for 1 second and close, barely even looking inside? OK… I was basically just rushed out because she couldn’t be bothered is what it seemed like. After this joke of an exam I was told she’d call in a prescription, and of course I wasn’t told what I would get or how I should take it.
In all honesty, it seemed like this «doctor» cared more about rushing me out and sitting at the reception desk on her cell phone than taking care of patients. I ended up going to the pharmacy hoping there would actually be a prescription there for me. By the way this Dr’s name was Grewal. And the only reason I know this is from the prescription because again I wasn’t even introduced.
Seriously a joke. Go to StatMD instead.

My elderly mom and I had a wonderful experience at this Urgent Care center, from start to finish. It is set up for easy entry, which we needed, since my mom has difficulty walking or climbing stairs. The waiting room is large and cheerful, as was each member of the staff. We were helped to check in quickly and had little wait time. The front office people were warm and welcoming, and extremely capable. The facility itself is well furnished, spotlessly clean, and modern.
Dr. Chiu spent a good deal of time with my mom, checking out her injury, listening to her varied medical issues, and addressing each one with concern and competence. He took his time examining her, and explained his findings thoroughly. His diagnoses and recommendations were easy to understand and follow.
We will most definitely come back here next time we’re in need of immediate medical care. Excel provides a much needed alternative to an ER… where we’ve been a number of times recently. This is a much more comfortable experience, with a personal, caring atmosphere.

I thought that this was an excellent Urgent Care facility. I arrived just after 8am this morning. Everything about this facility was great. I was greeted right away, it was easy to check-​in, and I had no wait time in the lobby.
Someone very friendly came in right away to take my vitals and was followed immediately by Dr Chiu.
Dr Chiu spent a lot of time with me going over my symptoms and then explaining what it could be and how we could treat it. Then he took a lot of time describing how the medication would work, and what else I could to do .
I would definitely return, and also will recommend Excel Urgent Care to all of my friends.

The staff was rude, the dr had no idea what she was doing and didnt even diagnose my daughter — this place is a joke