Discount Tire Store – New Braunfels, TX

Why are there five dudes standing around the office (not helping anyone) and a 2 hour wait for tires on a Wednesday afternoon??? BS!

DO NOT GO HERE!!! Unless you want to be ripped off. I was told that I needed four new tires which I know is a lie because my car is only a year old and my car had an engine light come on and say that it was the SVC Tire Monitor I even told the guy that and he still layed out there and checked the tire pressure on each tire like if I didn’t know what I was taking about. And this poor older couple next to me spent a fortune buying 4 new tires that they did NOT need!!! They also came in for something else. What ever happened to honesty? I mean seriously, why are y’all trying to rip people off y’all make enough money to pay rent and feed your families. So mad!!! And I’m 19 by the way so I don’t have that much money to begin with. I’ve been here at least an hour now and my car still has not moved.

These guys are great! Needed to get my tires rotated and was told at least an hour wait. These guys knocked it out in 30 minutes on a Saturday morning! Gabe was amazing also. 5 stars for sure! Thanks again!

I don’t know if it is all Discount Tires or not, but absolutely the BEST customer service around. Discount Tire is number one on my list. I have purchased several sets of tires, flats repaired, and general tire needs taken care of. Every employee was friendly and courteous! Awesome, consistent, and amazing!

I had two excellent experiences at this store recently. The first was a purchase and installation of a new set of tires and the second was the purchase of a spare rim (they sell them there!) and the mounting of a full sized spare tire on that rim.
The salesmen are super professional and the installers are quick!
They try to upsell on the certificates and new valve stems, but I declined. The tires come with a basic warranty that gives you a prorated amount for a damaged tire depending on wear.

Great service and employees are very friendly and helpful! I tried to schedule an appointment online, which is very helpful, but for some reason didn’t work. Gabriel still worked me in and didn’t act put out or like I was inconveniencing them. Highly recommend!!!

Very friendly and honest service. Not money minded unlike others I have seen at other places.

These guys were awesome. I was having a tough day, picked up my sins truck from the shop, then took it to get tires, when it wouldn’t start. I called the mechanic who had done the work, but he was not able to start it either, and was going to tow it back to his shop. The guys at Discount Tires replaced my tires in the parking lot for me. Not only that, when they did not have all 4 of the tires I bought, they upgraded my tires at no extra cost. They were wonderful. I would do business at this store any day of the week. I have been a customer of Discount Tires for years, but this was my first time at this location. Great job guys, and thank you again.

Thanks for the great customer service! A nail in the tire with 3 pups and 2 kids could have been a nightmare! Not here. Discount Tire let me stay in the truck instead of unloading everyone! Two !!!

These guys are always working so hard to get everyone back on the road in a timely manner. They are great about honoring my warranties-​from tire replacements to free tire rotation and balance.

Had a screw in my tire and they took care of it at no charge. I will be back whenever I need new tires. Thanks

I can’t say enough about these guys. THEY ARE GREAT !
When they are super busy… they stick to their word.
When they quote you a price… they stick to their word
When they say they will do something… they usually DO MORE than they say they would originally !
THEY GO OUT OF THEIR WAY to help the customers !
that is a RARE things nowadays !

Fixed my flat quickly and the service was great. Thanks.

I rolled in needing a lug-​nut for my 11-​year-​old Eclipse, and they installed it for me immediately — AND tightened down all the other lugnuts while I was there! Will definitely come back here if I’m in the area, and recommend them to friends :-)
/​Gratis service FTW :^)

There is no comparison to Discount Tire. They have the best prices, warranty and service. You can pretty much get the same tires anywhere but you cannot get this quality of service and attention to detail like a discount tire. I have personally bought 13 sets of tires from Discount Tire over the course of 15 years on various vehicles. Every so often I have to use that warranty and man let me tell you what, it’s the easiest process there is. You bring in your vehicle or tire that has a problem tell them what happened the problem is solved you leave. There’s no arguing about a Bologna reason why this isn’t covered. They stick to that warranty like it was part of them. One time I had a blowout in the middle of nowhere, no discount tire for a hundred miles. I bought a tire from some rinky-​dink tire shop. The tire that I had a blowout on still have plenty of good tread. I called Discount Tire to let them know, they said bring it back and they will take care of it. I didn’t really know what they meant by take care of it at that point because I had already bought a tire from someone else. When I got back they refunded me the full cost of what I spend on a tire even though I didn’t buy it from them. Then they offered me the warranty that they sell on their tires on that tire for 15 bucks that’s a no brainer. Even though they sell the exact same tire that I bought for less money they refunded me the full cost that I paid somewhere else because the tire that blew out still had tread left on. I could not believe how they handled that situation. After this I am a discount tires salesman for life. I will never stop telling people about how wonderful this company is. This is my primary location. They are incredible.

BEST eye candy in New Braunfels!!!

There always really busy here every Time I come. But super nice great people work here. And they do excellent work. I will come here for all my tire service.

I had been a customer of Discount Tire for over 20 years and recently took my car in to get a leak fixed on one of their tires. I had specifically called in for an appointment and, upon showing up on a very rainy day, was told it would be 45 minutes before they could get to it. Obviously, they didn’t think it was important enough to bother with. However, this is an important marketing lesson, as I will no longer do my business at Discount Tire. Fortunately, both Sam’s Club and Costco offer very good alternatives which I will be using for at least the next 10 – 20 years.

Soooooo, we had to buy a new tire. Because… sorry Texas, but your roads are a big pile of major suckage.
My very sweet and loving male partner decided to change all four tires on my car at the same time and get it over with, and luckily were were in an area where there seemed to be lots of tire shops. I have never seen a state with so many tire stores.
We ended up getting some Yokohama tires at a rate lower than usual, because the tires we wanted could not be found, even though the computer said they were in stock. The salesman could have tried to sell us a more expensive tire, but he gave us a sweet deal instead. So props to the customer service.
The installation only took about an hour, maybe a little less. There are several chairs, plenty of magazines, and free bottles of water. There’s even a picnic table outside.
The only disappointing thing about them is that they charge installation on each tire. Most places I’ve been to don’t charge anything.
Even with the extra $ 60 for installation, the total price was just shy of $ 500. So i guess we did get a discount after all,

What a great chain! The fact that they are a chain helps them to be so great. You can always get your tires here at a discounted price. Couple that with their «certificates» and you get yourself four new tires and a lifetime of free tire fixes and free rotation and balance. For less than the dealership. And the stores don’t compete. Any location will service you, no matter where you originally purchased the tires.
And when the weather gets cold and your annoying «low air» indicators keep glowing, you can come here for free air. Yep! Free air! No longer do you have to shell out $ 1 at the local gas station to mess around with the poorly working air machine. Just roll into any Discount Tire and they will do the dirty work for you. For free!
And FYI, they will do this even if you didn’t purchase your tires from them…