KK Auto Inc.

I rarely write reviews, however, my experience at kk auto was so great that I really wanted to leave them some good feed back! My transmission went out last week, I got 3 estimates for the work, one of them being KK auto. Kk was the least expensive one I found, but more importantly the turn around time was the shortest. The other companies told me that my car would be in the shop for 5 – 7 days, kk auto was able to get my car fixed within 2 days. I work and have a baby, so having my car out of commission for a week was not an option for me and renting a car for that long would have costed an arm and a leg. My car is running great and they even did a free oil change while my car was in their since I was a first time customer. I have found my new regular mechanic in KK auto, I can not recommend them enough and I will be sure to tell all my friends about this fantastic establishment! Thanks kk auto!

Buyer beware: if u enjoy getting ripped off, get an oil change from KK Auto Inc! 1^st warning sign: no written estimate telling me what my charges would be. After services were rendered, he points to some sign in a plastic sheet telling me he has the right to charge me fees not in the written agreement w/​a company who will be un-​named. Said company tells me they have told this individual he can’t charge the types of fees he charged me. Told me he’s NOT in the business of doing oil changes. Told me he charges $ 47.95 for a regular oil change. They not even using the 5k mile Mobil Oil! I can drive down the street, get an oil change with tax, misc included for less than $ 20.00 with no coupon! This is another local business, not even a chain repair shop. I can go to a dealership, and get the 5k mile Mobil Oil change for less than what he charges. He tried charging me $ 14.51 when I was suppose to be charged for oil disposal & taxes. Ended up paying $ 10.51, and getting a credit for the full price I paid to use towards something else. Lesson learned: make sure u get a written estimate on car repairs before services are rendered. If he told me up front instead of scamming me, I would’ve left and went somewhere else. I’ve been getting oil changes since 2004. I’ve never been so disgusted by shady business practices. If you don’t want to offer discounted oil changes, don’t participate in offering them!

Brought in my wife’s PT Cruiser to fix an engine light issue. They said it was one of two things, so they fixed one (about $ 150) and gave it back to us. The light came back on, so we brought it back and they fixed the other thing (this time about $ 200). About a week later the light came back on, so we took it to the Chrysler dealer in town. They knew right away what it was and fixed it (for $ 250). The light has not come back on since.
It’s possible the Chrysler dealer benefited from knowing what KK had already done, but still…
I don’t think KK was dishonest — in fact they seem very good. But bottom line, they didn’t fix the car.
Edit: I called them last week because I had some old tires/​rims I needed to dispose of. They remembered me and felt bad that they hadn’t been able to fix my issue earlier. The offerred to take my old tires without any charge (usual charge is $ 2 – 3 per tire). Very nice of them.

I’ve brought my car here for minor things and one big thing, and never have I felt so sure that I wasn’t being ripped off by a mechanic. In fact, when a big thing went wrong with the engine and they told me what it was, I looked online and found that people had paid up to $ 250 more for the same work and the same parts that my Honda needed.
I wouldn’t hesitate to go back to KK and would recommend it to anyone.