Whitlow’s Security Specialists

I just stopped in and had 5 keys cut. Fast and friendly. If the owner sees this, Rob needs a raise! That amount of enthusiasm and professionalism should always be rewarded.

This is an important find if you need auto remote or transponder keys. Jaguar keys are very expensive ($ 400) and not all dealers have the equipment to program a new one for you. For $ 150, I had my defective remote replaced at Whitlow’s and I also purchased a second transponder key. Additionally, for $ 9 per lock, if the owner brings in the lock, Whitlow’s will re-​key it. The staff is very friendly and professional. People contact them from all over the U.S. because there are few places like this. If you live in the Milwaukee area, this place is worth checking out.

My lock was old and not working well. Greg was super. He came to my house on time, gave me a number of options and let me decide what I wanted done. Ended up replacing the entire lock. It was difficult to get the new lock to fit but Greg really took his time installing everything. Now the door shuts better and the new lock works really well and is way more secure. Nice to have extra keys cut at my home. I will be calling again when any other lock needs to be replaced.

Often when the locks on your house or car are going bad, it is really the crappy keys you had made at Home Depot. Don’t use WD-​40 they have something better. These guy do chipped keys way cheaper than dealer ships.

I have not been treated so rudely in a long time! I was looking to buy locks for one of my duplexes (I have been using All Safe and Security for 20 years, but was thinking about switching locksmiths, sine All Safe is not open on the weekends). I was asking questions about the locks available, and their rekeying charges. The lobby was quite full, but one of the men behind the counter looked at the guy who was helping me (he was presenting me with a quote for a $ 450 order of locks and service), and said «it’s too busy in here. You need to help someone else»! RIDICULOUS! Needless to say, I stopped the gentleman helping me, and told him that it seemed he needed to take care of someone else. I was planning to move forward with the purchase, but now I will NEVER set foot in this place again! RUDE, RUDE, RUDE!!! I wish there was a rating for 0 stars! This place would get it!

I called to inquire about having all my locks re-​keyed, because we had just purchased a house.
The man I spoke with gave me the price to come out to re-​key them, but then also told me if I brought the locks in to the store, it would be much more cost effective. I really appreciated that they told me about the cost savings; most companies won’t do that. I love a good deal, so I took them in to be re– keyed. Literally, it was about $ 75 less on the first lock alone, and my total for 6 locks and 8 keys was less than what it would have cost for them to come out to my home for one lock.
Additionally, the staff were fast, friendly, and able to accommodate my needs within about an hour and a half, even though it was a Saturday.
I would definitely recommend Whitlow’s, and will remember to use them the next time I need locksmith services.

I utilize Whitlow for both commercial services (apartment management) and personal services. The staff are excellent — knowledgable, professional and extremely courteous. Prices are very reasonable for services performed.

HORRIBLE customer service.
The young kid I dealt with at the counter isn’t very bright. Within 15 minutes of leaving the store after placing my order I received TWO phone calls from him asking for information that I had just provided while standing at the counter. They also told me that the initial quote they gave me was wrong and I’d have to pay almost 10% more.
I not only repeatedly (at LEAST 3 times) told them I needed a drive-​in type latch, I went so far as to show them a picture I took of it to make sure they new what I needed.
A couple weeks later I pick up my door knob set, take it home, rip the old door knob out of the door and begin to put in the new one only to find they didn’t give me, guess, a drive in latch.
When I called and told them they didn’t give me what I ordered I was told that, with a knob-​less door, everyone is getting ready to leave for the day and I’d have to go back out there the next day even though they screwed up.
They need to get smarter counter help who care about the customer. God help you if you’re looking for something more complicated than a simple door knob.

Very knowledgable and professional staff. Quick service and quality products. I called ahead and they even told me how to take out the piece I needed to bring in and saved me a $ 60+ trip fee if they would have come out to look at it.

THEY HAVE CHEVY/​GM TRANSPONDER KEYS and probably other makes…
Oh, I am so happy I found this place. I purchased a new, used car that came with only one transponder key! I didn’t even realize this until the deal was done and I had my one key. I was anxiety-​ridden all weekend about only having this one key and what if it got lost or broke. I called the local dealership to find out about key replacement costs and was told that it would be «$ 75 for the key and about $ 45 to program it». When I looked around on the internet I realized the $ 45 program fee was kind of not legit because the programming is supposed to be really nothing to it. And, the Holz Chevrolet service guy told me I would have to order the key blank and prepay for it.
So I did search the internet some more and I found that this transponder key business used to be something that could only be done exclusively by the dealership but now more and more locksmiths are investing in the equipment to make them. I googled and found Whitlow’s and called and they told me $ 55 for the key all inclusive. I went and had two made for the cost it would have been to have one at Holz. I am sure Whitlow is making a little money on these so what do you think Holz Chevy mark up is!!!
I was so pleased with the service. The key is an actual GM product. Both of them worked everything like they should. Probably took about 10 minutes total once they waited on me (I was in the store waiting for service for 5 – 10 mintues) so was very painless. These guys are professionals!
As I was waiting, I saw several people coming in with various parts and locks and things and holding them out to the people working who then went in back and got parts and made things work. It’s like when you go to Ace Hardware instead of Home Depot. These guys really know what they are doing and it shows!

Once I walked in the front door and saw the huge walls of key blanks and what looked to be 10 key grinders lined up on a bench, I just knew that driving up to West Allis amidst all the construction was going to be worth it.
I took in a used Infiniti Intellikey fob I purchased on eBay to get reprogrammed to my car. Initially, I thought it was going to be a job that I would have to leave up to the dealer to resolve since you needed a special registered code from Nissan to program the key.
I saved 35% on the labor price over the dealer, I walked right in without an appointment (they don’t take them, but they turn it around quickly) and it works perfectly.
These guys were knowledgable, honest and professional.

Found a local locksmith among lots of bogus 800 numbers that said they were ‘local’. Couldn’t be happier. Came on time as promised and quickly fixed my lock! What more can you ask for!

Whitlow’s rocks. Key duplication, lock rekeying, safes, keyless entry systems, chipped auto keys, they do it all.
Impressive guys, unlike some teenager at the local home improvement store. Even though they have a huge wall of keyblanks, they usually know which one to pick, rarely having to make a second try. I’ve probably had about a hundred keys duplicated there, both personal and business, and I’m thinking maybe, maybe once we had a duplicate that didn’t work as well as the original.
Whitlow’s has only once «failed» me — a child’s bike lock with a Chinese pedigree, they told me they didn’t stock a keyblank for it, and it’d be less expensive to just swap the lock for a Master Lock.
They’ll have good advice for you about security-​related issues, their prices are not as cheap as some other places, but as they say, you get what you pay for.