AK Irrigation

AK came highly recommended by my neighbors and they delivered! I bought my house a year ago with a sprinkler system already installed yet unbeknownst to me it was pretty much destroyed by a previous owner. Tyler from AK came out and spent MANY hours resurrecting the system, fixing one issue after the next. He did not give up! He did not do anything without my approval first, and taught me along the way how to work what he just repaired. The price was very affordable, the quality top notch, and I have ZERO complaints! Do not hesitate to call AK if you think your system is beyond repair.

They came out to the house quickly and provided very good service. I had trouble with one sprinkle head, a station connection and the back flow device. They also took care of the back flow inspection. Priced fairly.

This company is horrible and has left me feeling conned. Last year I pre-​purchased the ‘Gold Package’ service plan which included a spring opening, a fall winterization, and one lawn aeration. During the spring opening the technician opened the system and flagged 8 sprinklerheads that needed replacing. Luckily, I decided to run the system myself before committing to have the work done and the 8 ‘broken’ heads still worked.
The winterization was a complete mess and was incorrectly done by their employees. Below are the problems they caused.
1) When clearing the water out of the pipes, the employee was in a hurry, turned the air pressure way too high and popped off a sprinkler head.
2) The water was not cleared out of the metal pipe leading from the basement to the exterior of the house causing the pipes to freeze and burst over the winter.
I had a separate irrigation company look at the system and they agree these were due to their employee’s errors and should be common sense for anyone working at an irrigation company.
In addition, AK is very disorganized. They no showed twice to winterize the system after confirming both appointment times through email. Each time I had to take a half day vacation to be home during the 4 hour window. I also had to call/​email 3 – 4 times to have my yard aerated, each time they said their system showed it was already completed.
These errors have cost me hundreds of dollars to fix/​replace. I’ve called and tried contacting AK through their site trying to recoup some of the cost and have not gotten a response.