International Gold Jeweler’s

My husband bought a diamond ring and earrings from this place for me as a Christmas present. After the second day of wearing the ring, the stone fell off. Not only did they implied that it was somehow my fault, but they refused to resolve the issue without additional payment. After not returning calls like they said they would, we went into the store on New Year’s Day. The sales rep told us there was nothing he could do and passed on to another sales rep. They basically kept jacking us around. They told us we could get a store credit but no refund. When I tried to redeem the store credit, we were told we had to purchase something double the cost of what we paid. At that point, we decided maybe we will upgrade my wedding ring with the store credit. They offered me $ 100 bucks only. They were unwilling to work with us, and kept insisting that we take the ring, which would take up to three weeks to fix. Every time my husband asked to speak to someone in charge, they told us a different story. DO NOT SHOP HERE. THEY ARE SHADY and I plan to report them to the BBB.