Blue Mercury

the basic cosmetics and skincare I can get at Neimans or Nordstroms so why would I go to Blue Mercury? The staff was terrible. Not friendly and not helpful. My husband and I went there after dining at PFChangs one evening. All I can say is it is nothing impressive at all

I thought the sales people were pretty helpful. Ive been out there twice now. The last person I worked with was much more helpful and friendly.
I wish there was a Blue Mercury in downtown Boston or on Newbury Street, so I didn’t have to make the long trek out to Natick.

Wow… I know they just opened and the staff might still be a little wet behind the ears, but come on! Why is it that the most friendly and helpful salesperson isn’t even an employee of Blue Mercury, but a visiting makeup artist from Laura Mercier.
I went in with the intention of picking up a gift for a friend who lives out West, but I needed to know if they had a store in her area just in case she might want to return said gift. NOBODY could tell me if they had a store my friend’s area, nor could they locate a store listing in the store to look it up. One salesgirl was on the phone, the other totally disinterested. The Laura Mercier artist was obviously the only one trying to help, but she doesn’t work for the company, so her knowledge was minimal.
2 stars for their assortment of beauty products that you can’t find at Sephora or Nordstrom, but thats it.