Village Cleaners

Received everything on time and as promised. All in good condition as it was when I dropped it off. They followed my instructions and wrapped sweaters separately. Would use again.

They are excellent. They recognize me when I get in and get my stuff before I even reach the register. They do the best job of cleaning out spots I’ve ever seen.
#1

I’ve been a customer here for 15 years. Helen, Jenny, and the crew are always super-​friendly and know me by name. Yes, they have lost one shirt in my 15 years, but I think that is within the margin of error, and they paid me for it. There was also one time they charged us the wrong amount, but I went back in and they found the problem and fixed it with no issues. Great folks.

I love this place. I live right around the area and they have always done a great job. They are affordable, they get the job done quickly, and they even replaced a few missing buttons on my suit without me even asking. Don’t be afraid of the bad reviews in 2010 and 2011.

I really wish I could rate this place less than one star!
This place is the most irresponsible dry cleaners I have ever found in my life they do things like write your name on your shirt with a sharpie a $ 300 shirt ruined!
Now you only find that out if you were lucky enough to have them return your clothes to you at all.
Furthermore, the plastic collar stiffs that were left in my collars, they ironed them and melted them shut into a permanently closed state???
Even crappy drycleaners know to check pockets and look for things like that.
I really wished that I could have used this drycleaners that was just a block from my house here in cozy little Hillsboro Village but NO, run for your life and take your expensive clothes somewhere else!!!

I had a Vanderbilt logo patch sewed onto a jacket in order to save some money. $ 10.00 Old Navy jacket + $ 3.00 patch + $ 10.00 sewing fee = great looking Vandy jacket for ¹⁄₃ price of apparel at Barnes & Noble. Couldn’t be happier. The work looks great and at a reasonable price.

My family has been going to Village Cleaners for about 30 years. They are very professional, do a great job and do it quickly, are reasonably priced and are the nicest folks around — i.e. have great customer service. I highly recommend using Village.

WARNING: Do not take ANY garment with any sort of value — whether it’s sentimental or monetary — to be cleaned here b/​c more than likely it will be destroyed in the carelessness of whoever handles their machines in the back.
I have lost two vintage dresses to these cleaners — both were very unique pieces that cost me a nice penny. I had specific conversations with the man and woman up front about whether or not to even clean the garments and was assured they would be okay. When the first garment came back destroyed, I gave these guys the benefit of the doubt — considered it my fault — and made a mental note to never send a garment with sizable buttons. Now, I have just discovered that another dress has been ripped to shreds in the front of the dress — how on earth this happened at the cleaner I have no idea — but it’s beyond repair due to the designs not the fabric.
What I do not appreciate even more than the damage to my garments is the fact that BOTH times the damage was STRATEGICALLY HIDDEN from plain view — the garments were placed in the middle of the stack I was picking up and large tickets were placed over the top of the hanger to hide the spots so that, in your hurry and quick glances at pick-​up, you wouldn’t notice the damage until you got home and removed the plastic to place them in your closet. This tells me the cleaners knew full well their machines had damaged the garment but have so little respect for their customers that they wouldn’t even own up to the mistake. Above all, this passive aggressive behavior is INEXCUSABLE and they’ve lost a regular customer in myself — I’ll drive across town to go to a cleaners who at the very least is honest.

Great job, quick turnaround, and reasonable prices. What more could you ask for!
The people working the desks are nice too.

Make sure you get a quote before you get anything cleaned. I got a couch cover cleaned the first time around and it was 10 dollars which was great. I took in 4 pillow covers a quarter the size of the original couch cover one and they still charged me 10 dollars each. The manager didn’t really have any justification. She said, «that’s just the price.»

I’ve been using them for all of my drycleaning needs since ’03. They are fast and my clothes are always in great shape when I get them back. They are a bit out of my way now that I don’t work in the Village and I tried another cleaners near my home. The other cleaners were CRAZY expensive. I’ve found it is better to drive out of my way to go to Village. Also, they all know my name and are very friendly at Village Cleaners.

Unfortunately, this is a place I will not be going back to. The ladies behind the counter have been very nice the half of dozen times I have gotten my clothes done there. They do not know how to dry clean clothes though, I have gotten my clothes back in the same state I dropped them off in, stains I specfically pointed out were still there, the shirts were pressed like a toddler had the iron, no collar stays, and for all of the southern hospitality they don’t even hand you your clothes as you are leaving. Every single dry cleaner I have used in 5 different cities hand you your clothes, so you don’t walk out without them.
I’m sure there are cleaners in Nashville that can actually provide a decent service, but these folks will not be getting anymore of my money. Sucks, because they were so convenient for me, but I will go out of my way to get decent service.

i was really disappointed in this place. i was hoping for them to be good seeing i live in the village, but wow… what an unprofessional cleaner. i agree with Tim M. they must not even look at their own work. i brought in 2 pairs of pants and 2 shirts. both pants had VERY visible marks from having them creased down the front for the past few months. when village cleaner pressed the pants, they somehow creased an inch away from the inseam!!! AND they didnt even get rid of the crease in front!!! so i went to work with each pant leg creased 4 times!!! front, back, and off the inseam in front and back. not to mention $ 20 charge. if this were a professional cleaner, this would never have happened. stay away from this place and take your clothes to a place that actually cares about what they give back, not just what they get!!! find another place to dry clean and save your money.

This is the worst cleaner that I have ever been to. I had brought a suit and shirt in to get pressed for a wedding. The clothes had already been pressed a few weeks prior by another cleaner, but I wanted them to look sharp for the wedding. Village Cleaners made everything look much much worse than before I brought them in! I don’t think they actually looked at the clothes before they returned them back to me ’cause they had ironed in at least a half-​dozen wrinkled in the front of the shirt. I had to spend 20 minutes re-​ironing the shirt. The suit was also in the same condition! I will never return to VC — they are terrible at their job.

Jerry IS THE MAN.
Village offers sweet student discounts and gets the job done really quickly. They also stored my bedding for me over the summer multiple times, which was great.
Love this place.

Village Cleaners always does a good job. I bring in an inordinate amount of dry cleaning and have had a few problems — such as a stain not coming out and having to be redone or a shirt being destroyed but these sort of things happen — Village has always apologized and compensated me without my even having to ask. I come back again and again for their quality work and professional attitude.
Even though I have two cleaner options closer to me, I still use Village. One time I used an alternate and everything smelled funny when it was returned to me and I thought they were a bit pricey. The other time I considered straying I walked inside a cleaner and the lady who came out from behind the counter was eating with her hands, fingers in her mouth. I couldn’t leave my clothes with her filthy mitts.
No, it’s Village for me. Village forever.