FedEx Office Print & Ship Center

An hour and a half to have six items bound? No thank you. Not very helpful or friendly.

Where’s the ZERO star option??? Rather than speak truthfully «negative» about the Green Hills FedEx Kinkos; I’d rather state the truths and positives about the West End location. In short — West End knows «how to do their job and more» — and everything THAT means. Green Hills does neither and nada. Plain and simple. Choose accordingly for how you value your day and your dime.

Very helpful. Helped us get out a huge shipment with very little hassle. Super convenient. Wood recommend.

This FedEx location is awesome! Everyone is super friendly and very helpful at this location, the same can’t be said for all of them but the customer service here is top notch. They offer free boxes for shipping and have a box to fit almost anything. They can be very busy at times so I recommend going during low volume times to avoid long waits.

Hmmmm…
So.
Received two debating bits of information on how to ship a 4 pack of Nashville’s finest, Yazoo as a Thank You gift to some friends in Vermont. USPS let me know from the get-​go that I was not «allowed» to do this through them but the helpful clerk reached out to a FedEx driver who happened to pop in while I was there. He stated that it would not be a problem to ship from FedEx at all.
While I’m tuned into many facets of the world, shipping is not an area of focus for me… so I took his word for it and headed into this Green Hills location when I was in the area later that afternoon. They seemed to be a tad short-​handed but the wait wasn’t unbearable. A staff member addressed my shipping needs (nice older lady) and asked another co-​worker what the process was to ship. While I couldn’t hear him, she relayed that they would NOT be able to ship the package due to it being «beer» and that «the driver who stated that I could was just that, a driver…» Hmmm. That’s not cool.
I went ahead and purchased a box to pack the 4 pack and some bubble wrap until I figure out how to get this to VT. Again, it’s a bit bothersome that their employees don’t have the same information on their day-​to-​day policies as it can cause some conflict with their customers. I can’t be the first person who has tried to ship some beer, right? All in all, the lady was nice enough I suppose but it’s just a little off-​putting by how she really didn’t address the issue and offer any solutions.

This location is on my way to work, I had to stop in and have some color copies made of an annual report. I unfortunately do not have a color copier at the office, so I am forced to pay the ridiculous cost of printing here (or shall I say the Company is forced to pay) and to avoid going out of the way, had to come here and battle a bit for parking.
The awkwardly long entryway in the store here makes for a strange entrance, you don’t see anyone until you have traveled a bit down a long windowed hallway lined with advertisement posters. Once inside I was then barely greeted by the young man behind the counter, he asked what I needed, I kindly let him know and chatted a bit to be friendly to which I received nothing. Not a smile, not a reply, just a blank stare. He took the report and I said I would grab coffee next door and return.
15 minutes or so it would be done. I returned, paid the obnoxious $ 92 and left with my report. He may have muttered a stale «thank you» I don’t recall.
I think it’s wonderful these pack, ship, print, copy places exist they are wonderful when we need them, it would however be nice to experience a bit of Customer Service. I recall a much better experience at the location downtown.

I really love having the convenience of a place like this. I can walk in and take care of myself without being bothered by any staff members. In and out in a flash, and super simple! Since I don’t have a printer at home, I love being able to come here and take care of paperwork for just a couple bucks. It beats the maintenance of a printer that I don’t need that often!

Three Stars for Copy Shop? Yep. I guess it could deserve 5 stars.
I use coffee shops as meeting spots, office work, grad school study hall, and more. There are many times when I want to print something from my computer or phone and have to wait until I get home or to my office. Who knows? Maybe Starbucks will put a printer behind the barista, but until then FedEx Print is a great option.
And, what about those docs on the phone that have to be routed to a laptop or desktop… and then to a printer? Well, FedEx Office Print has made it possible to print from any location in the city from any device in the city using HP’s e-​Service. It’s easy as print… and getting a code number to retrieve at FedEx Print.
It’s fast, easy to use, and produces great prints from great machines… in just a few easy steps. I

The FedEx Office is located in a heavily congested area of Hillsboro Pike. As Christian S. noted, the best entrance is to avoid Hillsboro altogether and come from Glen Echo. You’ll take a right off Glen Echo onto Hillsboro Road, but only briefly and then take a right into the shopping center parking lot where the FedEx is located.
The staff is friendly and efficient as far as I can tell from a shipping perspective, and they are helpful in getting folks started with computers and self-​print jobs. I have never utilized their services for a large print job that requires their assistance and requires a pick-​up time. As such, I won’t comment on that (because I can’t… duh).
Other positives include a Smoothie King and a Starbuck’s right next door. So, you can either bulk up, cleanse, get a coffee, or just mellow out while or after doing your thing at FedEx. Now, that’s a bonus!

Friendly, helpful staff and good location (though parking can be a problem) — BUT I have experienced problems with almost every job: being overcharged, low quality, and (worst of all, for me) jobs not being ready when I am told they will be. I am a busy professional and can’t afford to waste time driving over there only to leave empty-​handed or wait an hour, and having to call over and over is just ridiculous. Get better about time estimates, people!

Has more of a post office vibe. And like the post office was understaffed. I waited in line for nearly 15 minutes to send a package before I l gave up and went to UPS.

Friendly & efficient service. Big shop.
Congested area, but most traffic can be avoided if you cut over Glen Echo from the east of Hillsboro Pike and turn right.
Plus, it’s in the same shopping center as Kalamata’s — lunch anyone?