Claud Heating & Air

Claud Heating and Air did all of the installation of my AC and duct work of a new home I purchased through a local builder that had a new development. For the first few months I had so many issues and nothing was ever addressed. I had huge electric bills but my house would never get cool or warm in the winter unless it was set super low or really high. After a few years of not getting anything from Claude I finally called another local HVAC that did excellent trustworthy work on my parents house and they came and did an assessment to see what the issues were.
Come to find out that all the duct work that was installed was completely wrong (wrong size for the amount of air that was being pushed out, holes in the ducts, and poor installation resulting in numerous leaks, and not even having ducts for certain points even installed!) The worst of the work he told me was that the air exchange had a bent panel where someone had just forced a piece to fit causing the air exchange to basically be deemed useless and was pulling hot air from the attic instead of from the house to be circulated like its meant to be doing! I got an estimate and it came in around $ 5,000.00 to have corrected! I called Claud Heating and Air to correct all the mistakes and they washed their hands of it and acted like they had no record of even doing the installation even though my builder told me they did all the work and their company name is on on the equipment!
I can honestly say I would never recommend them to do work as they are not skilled and most likely hire the cheapest rate employee to do installation that has little or no knowledge of AC installation. The other HVAC company that came said that he had never seen such poor work and was shocked that the well known local builder would even have them do such poor work. I guess thats what you get when you purchase a home with a builder that hires cheap labor to throw a house up as quickly as possible. They are not accredited with the BBB and from what I can tell have poor reviews elsewhere. I will not be doing business ever again with them and recommend you to stay well clear of them.

Had several service visits from Claud. Each time was told that I had a big leak and would need a new system. The latest visit cost me $ 450, took 3 hours and the refrigerant leaked out in less than a day. They tried to bleed me dry until I decided to buy a new unit from them. My friend owns an HVAC company. He sent a guy out and found the leak and patched it up in less than an hour. I needlessly suffered with no AC for most of the summer because Claud is more concerned with selling HVAC units instead of repairing them. My HVAC has been going strong for a week now. When I asked Claud for my money back, they insisted they had done everything they could do and more. When the man my friend sent took a look at it, he found the leak and explained how it broke and told me that «if it’s gonna break, that’s where you want it to break.» It felt great calling Claud and telling them I would never use their services again. Seriously dishonest practices and incompetent service. Find an honest repairman. Get referrals. Steer clear of this company.