SpringHill Suites Naples

Well the 3^rd visit during Labor Day weekend was the charm. They had the correct room booked and available. The room was clean and fresh and all amenities were available and working.
It was very quiet considering it was a holiday weekend. The management staff was fresh and appeared excited to be there and working. The small gym and pool are basic in design bit fit the requirements for an overnight stay. The morning complimentary breakfast was nice and offered the right amount of options to fill all the families different taste buds.
The only challenge remains the location and signage. This hotel is literally blocks from Alligator Alley extension. When getting off the highway, you need to turn at a non-​descript street and circle back.

The walls are too thin. You could hear everything. While sitting in our unit, we could hear a male guest from another unit urinating before flushing their toilet. We heard this from the main room of our suite. We later on could hear someone yawn. Do get me started about how loud the doors and elevator chimes are. All of this after we specifically requested to be away from the elevator.
Room was over priced.

Well appointed. The facility is getting a bit old but the rooms were large and overall very nice. Free breakfast.

Very great service and a nice breakfast here. It’s a bit far from the «downtown» of Naples, but it was well kept, quiet and clean. What more can you ask for?

What a rip off! Just paid $ 227 a night to stay here in the middle of no place. Have stayed here many times before while visiting friends in Naples. Never again!
Lamp shade broken with cracks in it. Cracked tile in the shower. Yes it smelled like a clean room when you returned. We’re staying at the Bellagio in Vegas cheaper than staying here! And it’s not in the summer! We’re Marriott people and Springhill is pricing themselves out of the market. Don’t even offer you a bottle if water to their elite people! we earn our staus on us paying for pleasure trips. not a business person racking up nites on company $!!! Maybe for every inch of snow in the country they raise the price another $ 10!
Also forgot to add we heard a humming sound on and off that sounded mechanical even though we were very far from elevator. Our last visit there we had to move our room because of mechanical problems with water heater that maintence said they were having a problem with it screeching!

This Springhill Suites by Marriott was a nice, solid choice. Not too expensive, (although we did use our «Special Super Duper Secret Marriott Code» to get a less expensive per night price.) very clean, and new.
It seems as though every time you stepped into or out of the lobby, there was always someone there to greet you at the desk. Just that nice little «Hello, have a nice day!» or, «Welcome!» really makes for a nice experience. Many places seem to think customer service need not be applied any longer, but Marriott surely continues a tradition of some great customer service.
Now, onto the rooms. What’s my experience in that department? Well, it was nice! Clean, not odd smelling in the least bit, and well furnished. I think we got the Double Queen Suite (I think…) and it was surely enough room for us.
The free breakfast that is offered was also a nice touch, although they didn’t have the breakfast sandwiches that the FairFields seem to have. Why not?! I love ‘em!
Overall, it was quite the nice stay. The hotel is in a nice location, not too far from I-​75, clean, new, and had nice customer service. If you are stopping in Naples for a weekend vacation, make sure to take this hotel into consideration.

# Unilocal100 Very nice staff at check in and Internet access that is average or better. Overall, it’s what you would expect from a newer Springhill.

Clean, new hotel, but overwhelmed at breakfast during spring break. Better planning would have helped avoid running out of food almost daily. Pool small.