Which Wich

First time there. It is a fun ordering process and the sandwiches were great. The reason for the positive review was the owner. You could tell he was proud of his franchise. When he stopped at our table, he was sincere in checking to see that we liked the food. After assuring him that we were happy and that it was our first visit, he wanted us to know that he would much rather get a customer and new sandwich than allow them to leave unsatisfied.
It does seem that all non– McDonalds, Subway fast food places are a bit slow. This did seem a tad slow, but we were also behind a large family.

Food was good but delivery was bad, they didn’t send us our right order, called and said they were going to drive back and drop of the right order and took an hour.

I wasn’t overly impressed with this Which Wich location. The service was really slow both at the register and in getting your sandwich. I’m typically pretty happy with the buffalo chicken sub from other Which Wich locations but it was just OK here, kind of messy and not well made. I like the concept well enough but it just wasn’t working at this location. My kids enjoyed their kids sandwiches though.

Second time for me at this chain, first time at this location. I think the guy behind the counter was hungover, but he made a delicious artichoke veggie sandwich. Definitely get it toasted to enhance all of the yummy goodness. Only thing I don’t like about this place is the price but it’s a great alternative to other chain sandwich shops.

One of the worst food I have had in a long time. The waiters were rude and food did NOT taste fresh. Not going back for sure!

If I could give 0 stars I would. I placed an online order and some running around so didn’t get there until about half an hour later. When I got there my order has not even been started yet. The guy at the counter told the man making sandwiches to start my order and he said «she will have to wait!» I don’t understand why it would take so long to make two sandwiches. It wasn’t like I had a long crazy order. I ended up just getting a refund, & I will never return. They need to change their system somehow. Apparently, there were other people who had also been waiting there for over 20 minutes for a single sandwich. Crazy.

We picked up lunch and found out when we arrived that the oven was not working. Having been in the restaurant business, these issues are sometimes unavoidable, so I get it. Actually, the second star on this rating is because I have to give them the benefit of the doubt that the sandwich would have been slightly better had they been able to bake the sandwiches in store. We ended up baking them at home. That being said, there were only 2 other people there and it took far too long to make our food especially considering they weren’t baking the sandwiches.
My wife and I both got a French dip. She got a small and I got a medium. A third of her sandwich did not have meat on it because the few shards of meat that were there could not fill the entire sandwich. My medium sandwich wasn’t loaded with meat, but at least it was covered. We ordered mushrooms, but saw only a couple per sandwich. There was allegedly blue cheese on my sandwich based on the traces I found. None of the spices we ordered were on either sandwich. The bread was like air — no substance and fell apart right away.
All in all I would not recommend Which Wich. Good concept, terrible execution.

Which wich is such a great idea. As the other reviews state, everything is completely customizable and the need for human interaction is minimal. Which I appreciate every now and again.
I usually end up getting something from the Italian bag and I love that you can add basically any topping you’d like. They also have specialty sandwiches that I’ve tried before like the monte cristo and Elvis. Those are worth giving a shot. Their house chips are delicious which was surprising because they are on the vinegary side. They usually have a sample out so give them a try first.
My only complaint is that it is a little pricey. I guess I have to get use to the fact that a 7 inch sandwich costs $ 7 these days. They did have a grub hub coupon for your first order that I will use next time.

Way overpriced. $ 28 for 2 medium 10.5 inch subs and one bag of chips and 2 drinks. It took us over 10 minutes to get our food. Employees were moving slow as molasses. Also, the manager made one guy go out and sweep the lobby when it didn’t need it. He wasted the ten minutes we were waiting sweeping up nothing. Meanwhile, both trash cans were overflowing. We did sit down and eat and by the time we left about 35 minutes later, the trash was still overflowing. I would not eat there again nor could I recommend this place to anyone. The food is decent tasting but all I got was lettuce with some meat. The lettuce overpowered everything which is ridiculous.

Nice, clean place with friendly staff. The sandwiches are a decent size but a bit pricey, $ 9 for a medium. Flavor and quality of ingredients is where they could improve. We tried The Grinder, The Wicked and a Pineapple shake. All were just Ok. The R & D sandwich sounded fantastic, but they were already sold out :(
For the money, I would recommend Fontano’s over this place.

Store 083, 75^th Street Naperville. Not a fast food location. You have to check off boxes for what you want, don’t make a mistake, then hope for the best while you wait for your food. Most people just go sit down while the food is being prepared like a sit down and they yell out your name, sometime twice. I don’t think I can do this again. It takes a special person to check off boxes and wait for what is supposed to be fast food.

Which which sandwiches are great, however customer service is lacking.
I choose not to drink fountain drinks, but instead water. When asked if they had a water cup, they pointed to shot sized glass. Literally shot sized. When asking if I could have a larger cup, I was instructed that I could purchase bottled water instead.
No thanks, I don’t want to pay for water, but would instead like a larger glass. I was then rudely informed by the rotund manager that’s why they have bottled water.
Maybe an employee thing at this store, yet will say it was completely empty at 12:30 pm, making me believe others are loosing interest in this chain.
My last trip to which which. There are simply too many restaurants to choose from where I don’t have to out up with rude service.

Today I enjoyed my very first Which Which which… You follow?
My super tasty sandwich consisted of roast beef on wheat with tomato, red onion, lettuce and thousand island dressing (with a side of jalepeno chips for a little kick of course). All very yummy!
Which Wich is not your typical sandwich joint. When you walk in there is a huge menu on the wall. It lays out all of their meat options, salad, and specialty items. Then, below that are little cubby holes with paper bag menus for each meat option. You grab a marker and the bag that corresponds with your meat option and mark off your sandwich details! Everything from cold or warm, to sauces, cheeses, extra meat, bread — you name it. Then just take your bag up to the register and they’ll whip your which right up!
The staff is super helpful and jumped to explain how the restaurant works. Which Wich also caters and now delivers — yay!
I’ll definitely be back and next time I’ll have to try their house chips :)

The sandwich was nothing special.
The manager was SO RUDE. I ordered a large sandwich paid and went to get my drink. He called my name once quietly and the entire staff stared at me. He lifted a finger to «wave» me over. I walked back, he pulled up my order and pointed to the screen — «You order large?» «yes…» «I charged small» They all stared rudely at me. I was like «well then I guess I’m getting a small» cause HE screwed up. He wasn’t nice about it or anything. My group will never go back.

Back open! Friendlier staff, but same great food. I tried the Buffalo Chicken sandwich, and it was good. The buffalo sauce was a bit light in application, but otherwise I was pleased. Welcome back, Which Wich!

I HEART THIS PLACE. I wish I lived closer, but whenever I am in this area, I do my best to make a stop here. I LOVE the idea marking your own order — takes the pressure of mistakes off of the worker, which is good. It’s also a faster order for those who know what they want, because you can pass the slow fumblebucks who can’t decide between turkey or ham. #winning

It’s nice that there new original fast places to eat. You fill out your order on a paper bag; many options to choose from. Very delicious & looking forward to next time.

First time at Which Wich? location. I’ve driven by the Oakbrook location a couple times but other than that I’ve never seen or heard of this place. We were in the area furniture shopping and decided to stop by for lunch. There was a good amount of people there. I was a little confused as to what to do when I walked in. Luckily there were some customers that followed us inside, grabbed a bag and started marking it. We eventually figured it out.
There are so many choices. I have a love/​hate relationship with restaurants with huge menus and endless options. I love that I have a million things to choose from but I hate it at the same time because I just want to eat everything. I went with the chicken pesto. I initially wanted turkey when I walked in thinking of what kind of sandwich I was in the mood for, but they didn’t have any more bags left for it. I wasn’t sure if it’s because they ran out or they failed to refill it but I was too hungry for the hassle of asking.
The sandwich was pretty good. Fairly filling for a 7 in. They don’t skimp out on ingredients like Subways tend to do. I left satisfied but not guilty that I just ate something unhealthy.
The bad reviews don’t really pertain to me as I’ve seen the pattern being very low workers. When I went on a Sunday afternoon there were 3 – 4 people making sandwiches and one person manning the register/​cleaning. So it might be a hit or miss. This place left me with a good impression.

Love love love love love. I used to be devoted to Potbelly as my go-​to sandwich restaurant, but after moving to Naperville am in love. Picking up a bag and checking off everything you want on the sandwich is so convenient and easy, such a great concept. They also have such a wide variety compared to other places. Instead of your usual turkey, ham, beef… they go farther and have corned beef, pork… Although I’ve never tried any of these so who knows, they may be a total miss anyways.
The only reason I went to 4 stars instead of 5 is I don’t really like that instead of grilled chicken they use lunch meat chicken. Other than that… love this place.

You walk in, pick up a bag, and mark your choices. Either build your own or choose from a pre-​made sandwich. I love this, because you can take your time to decide. No one barks at you from behind the counter like you don’t know you’re next.
I tried the cuban, and while it wasn’t the best I ever had, it was a lot better than I expected from this place. Yeah, it is about $ 8 for a sandwich, but that seems to be the going rate these days. I was much more impressed with this place than Spicy Pickle or Pickerman’s (both located a bit north), but all of these locations are central to work for me.
I will definitely go again.