Pizza Hut

There are few, if any, redeeming qualities to this pizza. And this isn’t unexpected. But, like many others writing reviews here, the telly ads seem to reel the kids in, and my daughter suggested we give this one a try.
We ordered three large thin pizzas, and the weight of the three boxes, as I carried them to my vehicle, suggested that there wasn’t much to these pies. This theory was proven when we started eating them-​paper thin, very brittle crust, very little sauce, very thin layer of cheese, and very sparse on the toppings.
Pizza Hut is analogous, in my humble opinion, to Wal-​Mart — soulless, characterless, flavorless, with a minimum of costs to maximize the profit. And it isn’t that cheap. If you don’t mind all of this, give it a go.

I was a little reluctant to order a pizza here, with some of the negative reviews. My boys insisted, so we gave it a try. I ordered over the phone, for pick-​up. The person on the phone was very friendly and professional. I was told the pizza would be ready in 20 minutes. I arrived 20 minutes later. The store was clean and neat. My pizza was ready, hot, and on time. The cashier was polite and professional. We will be back.

One of the worst experiences with ordering a pizza ever. Used their app. After ordering, was given a hour and half delivery time. Really, Chicago burbs and you need to wait 1 ½ hours on a Thursday night (7:20 order time) for Pizza Hut??? Really? Well once delivered, at 9:15, yup 9:15, you could see it had been in the car for an hour. Called the restaurant and was told nothing we can do. Great business model. Pizza was horrible, never again!!!

I guess their is a reason why I don’t get chain pizza anymore, but some friends and i were attempting to be nostalgic and eat the pizza we knew as children. BIG MISTAKE. They completely botched our order and delivery with their idiotic driver who brought one pizza when we ordered three and even more they all arrived cold. We ended up getting the food comped after complaining but the pizza was so bad it wasn’t even worth it. the pizza was so thin and flaccid it was pathetic you couldn’t even hold it without it flailing around. The meat toppings were even worse, the sausage looked and tasted like little week old rabbit shits. Good god this place is a disaster as other reviews agree. Put this garbage pizza location to rest and order some real pizza from a mom and pop pizzeria.

Sorely disappointed in this location. They tried to charge us $ 57 dollars for one pizza! We ordered three and when the delivery driver showed up with one pizza he was dumbfounded that we refused to accept the charges. After an angry phone call to their store we were told a second delivery driver was sent out with the other two pizzas. they arrived cold and disappointing.

Absolutely horrible Pizza Hut location! 45 min quoted for carry out order which became an hour plus wait after getting there and still not ready. Staff is unprofessional, unorganized, not trained, and obviously out of there element in the food service industry! Last time I will ever come here I would pay the extra 20 dollars and eat at Aurelios!

I will never go back to this, or any other pizza hut again! Me and my pregnant friend ordered a personal cheese pan pizza and 2 orders of cheese stick and it took a half hour past the confirmation time. When we called they had no answer to when it arrived and that was after we spoke to a manager. So we let them know if they didnt come in 10 minutes we were going to cancel the order. It came shortly after that, with a delivery guy who was so rude it was unbelievable. On top of that, all the food was barely warm. Bye forever pizza hut.

This Pizza Hut is very consistent… They are very consistent at getting home deliveries wrong, time and time again they never get the order right. Their idea of a Pretzel Crust is sprinkling salt on a regular pizza crust and calling it a pretzel crust, do they think their customers are stupid? And don’t know the difference? Obviously!
The bacon is always undercooked (when they actually put it on the pizza) and the garlic Parmesan sauce is tasteless
We have had pizza from other pizza huts and they are far better, this store is poorly managed even after multiple calls to the store they still can’t get it right, I wish we could change stores… May he we will just stop ordering and go to their competitors

This place is a joke, the quality of the service (lack of) is unbelievable and every time they have a new excuse! Today they could not even get an ordered entered and I was standing in front of the girl (Christine). Will never go back

Management has gotten things straightened out.
Must say the new handtossed does not benefit from the garlic brushed on the crust so be sure to ask for it to be removed.
Ordering from here a couple times a month.

Been going to this Pizza Hut for several years, always for pick up (why wait an extra half-​hour for the delivery guy?). So long as you order ahead, the pizza is consistently ready within a few minutes of their estimate, tastes fresh, and great service.
As for the pizza flavor, it definitely beats Little Caesar but then the cost higher for all that extra flavor at Pizza Hut. We found the kids 11 and under are happy with the $ 5 pizzas (Cheese or Sausage) at Little Caesars, and over 11 prefer Pizza Hut for extra flavor (usual a special get you to about $ 8). Another step above that and head over to Rocco’s (Washington & Gartner) for the best Special pizza you’ll find in town.
Cudos to the crew there last night — ordered two large pizzas online (hand-​tossed and pan) at 7:27, and it was ready at 7:42!
Online system works well, easy to split ingredients, order deals, etc.

My kids still like Pizza Hut. This location seems to be poorly managed. Delivery people are kind, but the pizza sometimes arrive cold and looking like cardboard.

«No one ever wants Pizza Hut, it just happens sometimes.»