Meineke Car Care Center

This place is a quick fix only. They tried quoting me $ 1400 for something when it wasnt even the right thing that needed repairs. Also, they double charged me on a few pieces on the quote (which I did not know since I do not understand cars). I am glad I got a second opinion!

Years ago an Indian guy used to own/​run this store and he was very very honest. Once My muffler was making noise and I brought it to him, he said the only thing that was wrong was this coupling needed to be welded. he welded it and didn’t charge me a thing… He could have easily screwed me for a new exhaust system but he was honest instead.
That was years ago and I have always brought it back here… But NOT anymore!!!
My battery/​Alternator was not working so I took it there to have a new alternator put in, then have an oil change, then fix my headlight and turn signal, then find out why my check engine light was on… The manager, a guy by the name of Eric is there.
Well, he calls me and JUST HAPPENS TO NOTICE A SAFETY ISSUE… my tie rods need to be fixed… the total on all of it $ 991. I figured I was going to have to pay at least a grand so I said do the work…
THEN he called me a few hours later and said he needed to replace the battery– another $ 100. I said fine do the work…
Then he says the tie rods are too tough to get off the truck and he wants to cut them and replace the insides of them… this brings the cost up to $ 1300… SO I PAY FOR THIS SHIT!
I Get the car back… The headlight still doesn;t work, neither does the signal… and they still don;t know why the check engine light is on!!! He said to drive it around a couple of weeks and then bring it back… in other words ring up another repair bill!!!
I would call and complain to them but I really don;t want to bring my vehicle back there. This place is a dirty scam and stay away from that crooked manager Eric. All trust I had in this place is gone. I think that Indian guy who was honest must not own it or work there anymore.
These guys cannot fix anything. All they can do isupsell upsell upset and ring up a huge bill.
Lesson learned! Do NOT go to these fuckers!

WARNING!!! DONT GO HERE. I went there in January of 2015 yo get brakes, rotators and caliper put on my 3^rd car. This car is almost never used. Well in April I drove it it was grinding badly I assumed it was the other side. My brother who fixes cars moved back into town and fixed the other side. When we test drove it the grinding was coming from the side I paid them $ 280.00 to fix. When I called I spoke to FRED. Who’s is equivalent to a penny with a hole in it. my brother had discovered that they charged me for new pieces BUT JUST OLD refurbished pieces. When I confronted this yo — yo over the phone he tells me to but the old pieces on the car and bring it back. What an imbecile!!! This is the month of April and if I had drove this car everyday they probably thought I would have just thought I was stupid enough to belive that it was normal wear and tear. I’m seriously thinking about filing a police report.

I recently purchased a Groupon for this Mieneke location. I set the appointment and went in for the oil change. Only when I showed up they said they weren’t accepting these. This was literally a week after I bought it. This card is a nicely printed card with a lot of detail. It’s unbelievable. They said call Groupon. I’m sorry Groupon doesn’t just print up discounts and send them out. Someone approved this and then had buyers remorse. Shady Crew.

About 2 weeks ago I stopped in to the Meineke location on Ogden avenue closest to Naper Blvd in Naperville because I had a burned out headlight.
I was told worked with the owner and was told that my Mazda 6 required a HID bulb and that the bulb itself was around $ 225 plus labor. I was also told that they needed to be replaced in pairs (even though the other headlight worked fine).
I immediately googled HID bulbs on my phone and discovered that they are expensive but could be bought for at least half the $ 225 price that was quoted. I also found evidence that my Mazda 6 did not need a HID bulb.
The owner ordered the bulb and told me it would be in the shop in about an hour or two and would call me when he had the bulb. In the mean time I ran «errands», one of which consisted of going to another auto shop down the road where my headlight was replaced with a typical headlight bulb. The total cost of my headlight repair with the competitor was $ 40.
In the past I trusted the Meineke name as I have been a customer at their other Ogden Ave location and the gentleman who manages that shop has always been straight and honest.
The dishonesty that was displayed by the owner of the store has caused me to reconsider my loyalty towards all Meineke locations and as a result of my experience, I can no longer trust or recommend them.

I was really excited to try this place as it was rated well on Unilocal.Sadly I just was not impressed. Sure the oil change is okay, but the second you walk in it REEKS of incense! Prepare to wait outside unless you plan to get a headache and leave stinking like the scent of the day. The staff was also rude during my visit– had a very «lets just get done with you» attitude.