Dupage Transmission Service, Inc.

If there is one life lesson that has stuck with me, its you need a good doctor and a good mechanic. My family has been going to Wally, Scott, and the other guys at Dupage Transmission for over 10 years and I have no interest in going anywhere else. These guys are trustworthy and really go out of their way to help you out. Every time I walk in the door, I feel like I am being taking care of and they are looking out for my best interests. Whenever I need service Scott always stays in constant contact with me, and always lays out what repairs are needed, there is no up-​selling pressure here. I wont go anywhere else.

What to say about DuPage Transmission… They are AWESOME!!! Let’s start with how I met them. My car was sputtering and jerking as I drove it to work one day after it had sat outside for 2 weeks not being driven because I had had surgery, so I took it to my regular fix it guys, who by the way I wasn’t really happy with but didn’t know of another place near by. They said I needed to go to a transmission place and that it would most likely cost $ 2500.00 or more to rebuild or get a new transmission. I just bought my house and there was no way I could afford such a thing. They sent me down the road to DuPage Transmission that just so happens to be practically in my backyard. I met Wally when I arrived and he said he would call me with what he finds. So, I went home to sweat it out until he called. A few hours later I got the call. He said spiders had gotten into my transmission lines and made a bunch of webs preventing the fluid from flowing. He said he cleaned it out and gave me a fair price. AND I MEAN FAIR!!! Best news ever!!! …and I hate spiders! When I was there we chatted a bit and I found out that not only do they do transmissions, but everything else! Like oil changes, tire rotations and brakes! Everything you need to keep your car going. Wally then became my new «fix it guy.» So over the next few years my car… better known as «Big Red» became a frequent flyer at the shop as she got older and started to have other issues. I was very happy with every visit. Then life took over for a bit and I totally forgot to get my oil changed… for almost a year! So, again one day driving to work a light comes on, the oil light, or as I like to call it the genie lamp! I went over to DuPage Trans and told Scott, the guy that handles the customers, that the light was on. He asked how long since my last oil changed. I said I don’t know, the sticker has faded in the sun! I thought it was funny, Scott didn’t seem amused by my abuse to Big Red, but he did fill my oil with 3 quarts of oil and told me to return when I had some free time. Who does that??? That was so nice!!! I was on my lunch hour and had no time to get the oil changed at that moment. I did get it changed the following week though! Another time when I had my car fixed by them, there had been a big snow storm. I said I would walk over after getting off work and pick my car up, Wally insisted that due to the snow they would drop the car off. They arrived at my house shortly after I had arrived and I had only gotten a few swipes in with my shovel to clear the snow for them. Wally stopped me and said his tech will shovel the snow because that is what neighbors are for! I was so thankful!!! The snow was super heavy! Again, who does that??? That is the kindest thing anyone has ever done for me!!! Anyway, DuPage Trans kept my car going until one day Scott told me she was almost to the point of being held together with super glue and duct tape and he would pay me to get rid of her (jokingly). «She» was 14 years old when we parted ways, but had the best care thanks to DuPage Trans!

Took my kid’s 2009 Saturn Vue here as a recommendation from the Jiffy Lube next door. Great service and great work. Only wish they were open on Saturdays.

Wally and his team at DuPage Transmission are courteous and professional. They provide excellent, quality service and make sure that you’re satisfied with the work they have done on your vehicle.

Outstanding service. Wally the owner and Scott are the best. They were very fair in their assessment and their pricing. Highly recommend to anyone that has a car.

Prompt, thorough, honest and excellent service. I also appreciated the recommendations and things to look out for. Terrific customer service. I will be back.

Wally, the owner of DuPage Transmission Service, Inc., is an expert when it comes to cars. In addition, he and his employees are thorough and honest. He recently serviced my husband’s car and did a great job. We both highly recommend DuPage Transmission Service!

Scott was awesome! He checked out my car and explained everything that needed to be done and what the cost was going to be… He was super patient answering all my questions (and there were a lot of questions) ! I feel like they were honest in telling me what was wrong with my car and what needed to be fixed now and what could wait a little while. I will recommend them anytime I get s chance!

Brought our car in yesterday to have a few things looked at. Scott was prompt efficient and just generally a nice guy that took care of everything for a fair price. It didn’t hurt that I had purchased the $ 25 off coupon before paying to help offset some of the cost. Would most definitely return for service again if necessary.

Excellent and fast service, accurate quote (actually, came out a few bucks cheaper than the estimate!), and all around great service!

Wally goes above and beyond when it comes to repairing my car. A notch above the rest! Thanks for the good work, great price and awesome customer service.
We were very pleased with the job Dupage Transmission did.
We will be back!

After going back and forth with Dupage trans for 2+ years now, I can say that you should trust these guys. Although my relationship with them started off rocky, they really did whatever they could to make it right with their customer and that it something that I truly respect and appreciate. I would have no problem taking my car to Dupage trans with any issues I have in the future. Thanks again to Wally and Scott for going above and beyond to take care of their customers.

The service here is impeccable. My summer schedule is very hectic and caused me to be out of town for about 3 weeks. All the while the kept my car and didn’t charge me a storage fee. If you have any issues with your car and live in the Naperville area take it here. I will for sure be a repeat customer, hopefully just not for a new transmission.

Wally always goes out if his way to provide great service!

These guys rock! Wally has kept me on the road and stood by his work for over 215 thousand miles. Suggested my boss and other coworkers come here as well.

I have used Wally and Dupage Transmission (countless times) for 12 years for all of my auto repair needs. He and his guys are honest, attentive and clean. I have referred them to all of my friends. Simply put, Wally cares about my cars and helping deal with the continuing repair issues with aging cars. Its nice to know you have some one you can count on when my car breaks down.

Friendly staff, very knowledgeable and professional.